Withlacoochee River Electric Cooperative (WREC) is a member-owned electric cooperative providing reliable electricity to homes and businesses across Hernando, Pasco, and Citrus counties in Florida. Monthly bills include usage charges with a clear due date printed on each statement. Timely payment prevents late fees and service interruptions.
- For the most current details on accounts and billing, visit the official Office Locations & Billing Information page at https://wrec.net/office-locations-billing-information where you can review all payment methods.
- You can also make a secure payment directly through the official SmartHub Quick Pay portal at https://withlacoochee.smarthub.coop/PayNow.html for quick online access.
Guest Pay / Quick Pay Option
Withlacoochee River Electric Cooperative offers a convenient Quick Pay one-time payment option through its official SmartHub system—no full account login required. This guest-style feature is ideal for occasional users or those who prefer to pay manually without creating a profile.
To complete a Quick Pay:
- Visit https://withlacoochee.smarthub.coop/PayNow.html.
- Enter your name and account number from your bill.
- Provide payment details using a credit/debit card or bank account (ACH).
- Review the amount and submit for immediate confirmation.
Payments are processed securely and typically post the same or next business day. You will receive an on-screen receipt. The portal is fully secure and mobile-friendly. Online check payments (eCheck) have no fee, while credit card payments incur a $2.75 fee.
Online Account Management with SmartHub
Create a free SmartHub account at https://withlacoochee.smarthub.coop/ for full 24/7 access. Once registered, you can view current and past bills, track usage history, enroll in paperless e-billing, report outages, and manage your WREC account from any device or the WREC mobile app. The portal supports both one-time Quick Pay and recurring options. New users can register directly on the site using their account number.
Automatic Payments (EFT / Auto Pay)
Enroll in free Electronic Fund Transfer (EFT) / Auto Pay through SmartHub or by submitting the EFT Authorization Form. This option automatically deducts the billed amount from your checking or savings account on the due date each month, eliminating missed payments and late fees. You can modify or cancel Auto Pay anytime through the portal or by mailing the form to your local office. Combining Auto Pay with paperless billing is recommended for maximum convenience.
Pay by Phone
Pay your bill by phone using the secure pay-by-phone system at 1-855-938-3431. The automated system accepts payments with a $2.75 convenience fee for credit card transactions. For billing questions or assistance, the same number connects you to representatives during business hours.
Mail Payments
Mail your payment with a check or money order (payable to Withlacoochee River Electric Cooperative) to: P.O. Box 100 Dade City, FL 33526-0100
Include your full account number on the check. Do not send cash. Allow 5–7 business days for mail delivery and processing. This option is completely fee-free.
In-Person Payments at WREC Offices
Visit any WREC office in person for payments during regular business hours. Cash, check, money order, or major credit cards are accepted. Staff can assist with billing questions and payment arrangements.
Office locations:
- Dade City General Office (Billy E. Brown Corporate Center): 14651 21st St., Dade City, FL 33523
- One Pasco Center District Office: 30461 Commerce Drive, San Antonio, FL 33576
- Bayonet Point District Office: 12013 Hays Rd., Spring Hill, FL 34610
- West Hernando District Office: 10005 Cortez Blvd., Weeki Wachee, FL 34613
- Crystal River District Office: 5330 W. Gulf-To-Lake Highway, Lecanto, FL 34461
All offices are open Monday–Friday, 8:00 AM–5:00 PM (excluding holidays). Offices will be closed on May 25, 2026, for Memorial Day. Payments made in person at any office post promptly.
Contact Customer Service
Reach Withlacoochee River Electric Cooperative customer service through your local office phone number or the general line at (352) 567-5133. For outages, use the outage reporting tools in the WREC mobile app or call your local office. The corporate office is located at the Dade City General Office.
Frequently Asked Questions
Can I pay my Withlacoochee River Electric bill online without creating an account? Yes. The official SmartHub Quick Pay allows one-time payments using only your name and account number—no full registration required.
What payment methods does Withlacoochee River Electric Cooperative accept? The portal and phone accept credit/debit cards and bank accounts (ACH). Mail and in-person accept checks or money orders. Cash is accepted at offices where available.
Are there convenience fees for Withlacoochee River Electric payments? A $2.75 fee applies for phone credit card payments. Online eCheck payments have no fee. Confirm any card processing details during checkout.
Where do I mail my Withlacoochee River Electric payment? P.O. Box 100, Dade City, FL 33526-0100. Always include your account number on the check.
What are the in-person payment hours? Monday–Friday, 8:00 AM–5:00 PM at all offices (excluding holidays). Offices will be closed on May 25, 2026, for Memorial Day.
How do I set up automatic payments? Enroll through SmartHub or submit the EFT Authorization Form to your local office. It is free and deducts automatically on the due date.
What services does Withlacoochee River Electric Cooperative provide? Reliable electric service to members in Hernando, Pasco, and Citrus counties in Florida.
How do I get help with payment arrangements or billing issues? Call your local office or the general line at (352) 567-5133 during business hours. Flexible arrangements are available through customer service.
