MUSC Health (Medical University of South Carolina) provides convenient options to pay your patient bill online, by phone, by mail, or in person. Patients can use the secure MyChart portal or the automated payment line for fast transactions.
To pay your MUSC Health bill online or manage your account, log in to MyChart at https://mychart.muschealth.com/mychart/.
For complete billing information, payment options, and financial assistance details, visit the official MUSC Health billing page at https://muschealth.org/patients-visitors/billing.
Guest / One-Time Payment
MUSC Health offers a convenient automated payment service that allows you to make a one-time payment by phone without needing a MyChart account.
To pay quickly by phone:
- Call 844-869-0152
- Have your statement ready
- Follow the automated prompts to complete your payment
This 24/7 automated line is ideal for patients who want to make a fast, one-time payment without creating an online account.
Pay Online with MyChart
Patients with a MyChart account can view statements, make payments, set up payment plans, and manage billing securely from any device.
To use MyChart for payments:
- Go to https://mychart.muschealth.com/mychart/
- Log in or create an account
- View your balance and pay using a credit/debit card or bank account
MyChart also allows you to request itemized statements and communicate with the billing department.
Pay by Phone – Customer Service
For billing questions, payment plans, or financial assistance, contact the MUSC Health billing team.
Customer Service Phone Numbers: 843-792-2311 or 800-598-0624
Hours: Monday through Friday, 8:00 a.m. to 4:30 p.m.
Representatives can help set up payment arrangements if you cannot pay your bill in full.
Pay by Mail
Mail your payment to: MUSC Health P.O. Box 23317 New York, NY 10087-3317
Include your account number or statement stub with your check or money order. Do not send cash by mail.
In-Person Payments
You can pay in person with cash at the MUSC Health Single Billing Office.
Single Billing Office Address: Parkshore Centre 1 Poston Road, Suite 135 Charleston, SC 29407
Walk-in Hours: Monday through Friday, 9:00 a.m. to 4:30 p.m.
Always request a receipt when paying in person. For other payment methods or questions during your visit, staff can direct you appropriately.
Financial Assistance and Payment Plans
MUSC Health offers financial assistance programs for eligible patients who cannot afford their medical bills. You can apply for assistance or set up a payment plan by calling 843-792-2311 or 800-598-0624.
Representatives are available Monday through Friday from 8:00 a.m. to 4:30 p.m. to discuss options.
Frequently Asked Questions
Can I pay my MUSC Health bill without creating a MyChart account? Yes. Use the automated payment line at 844-869-0152 to make a one-time payment by phone 24/7.
What is the phone number for MUSC Health patient billing? Call 844-869-0152 for automated payments or 843-792-2311 / 800-598-0624 for customer service and payment plans.
Where do I mail my MUSC Health payment? Mail payments to: MUSC Health, P.O. Box 23317, New York, NY 10087-3317.
Can I pay my bill in person? Yes. Visit the Single Billing Office at 1 Poston Road, Suite 135, Charleston, SC 29407, Monday–Friday from 9:00 a.m. to 4:30 p.m. Cash payments are accepted.
How do I set up a payment plan for my medical bill? Contact Customer Service at 843-792-2311 or 800-598-0624, Monday through Friday, 8:00 a.m. to 4:30 p.m., to discuss payment plan options.
Does MUSC Health offer financial assistance? Yes. Eligible patients can apply for financial assistance. Call 843-792-2311 or 800-598-0624 for more information and to request an application.
