Miami-Dade Water and Sewer Department delivers safe drinking water and wastewater services to more than 2.3 million residents and businesses across Miami-Dade County, Florida. Monthly bills include usage charges with a clear due date printed on each statement. Timely payment prevents late fees and service interruptions.
- For the most current details on accounts and billing, visit the official Water Bill – Online Quick Pay page at https://www.miamidade.gov/global/service.page?Mduid_service=ser1496941831493107 where you can make a one-time payment immediately.
- You can also create or log in to your Water & Sewer account for full management at http://apps.miamidade.gov/wasdservice/index.html.
Guest Pay / One-Time Payment Option
Miami-Dade Water and Sewer Department offers convenient one-time payment (guest pay) options through its official online system—no full recurring account registration required for single transactions. This feature is ideal for occasional users or those who prefer to pay manually without creating a profile.
To complete a one-time payment:
- Visit the official Quick Pay page for credit card payments or the bank account option.
- Enter your account information from your bill.
- Provide payment details using a credit/debit card (Visa, MasterCard, American Express, Discover) or bank account (routing and account number).
- Review the amount and submit for immediate confirmation.
Payments are processed securely and typically post the same or next business day. You will receive confirmation. The system is fully secure and mobile-friendly. Bank account payments are free of charge, while credit card payments incur a convenience fee charged by the processor.
Online Account Management with My Account
Create or log in to your free Water & Sewer account at http://apps.miamidade.gov/wasdservice/index.html for full 24/7 access. Once registered, you can view current and past bills, track usage history, enroll in paperless billing, request adjustments, and manage multiple accounts under one username from any device. The portal supports both one-time guest payments and recurring options.
Automatic Payments
Enroll in free automatic payments through your Water & Sewer account. This option automatically deducts the billed amount from your checking or savings account on the due date each month, eliminating missed payments and late fees. You can modify or cancel automatic payments anytime through the portal. Paperless billing can also be enrolled alongside automatic payments for added convenience.
Pay by Phone
Pay your bill by phone at 1-800-510-0880 using a major credit card (Visa, MasterCard, American Express, Discover). A $4.49 convenience fee applies for credit card payments. Bank account payments are also available through the automated system. For billing questions or assistance, the same number connects you to representatives during business hours.
Mail Payments
Mail your payment stub with a check or money order (payable to Miami-Dade Water & Sewer Dept) to: Miami-Dade Water & Sewer Dept P.O. Box 26055 Miami, FL 33102-6055
Include your account number on the check. Do not send cash. Allow 5–7 business days for mail delivery and processing. This option is completely fee-free.
In-Person Payments at Customer Service Centers
Visit any of the Water and Sewer Department customer service centers in person for payments during regular business hours. Cash, major credit cards, debit cards, check, cashier’s check, or money order are accepted at most locations.
Key centers include:
- Main Office (Cashiers only): 3071 SW 38th Ave, Miami, FL 33146 – Monday–Friday 8:00 AM–4:30 PM
- LeJeune Office: 3575 S. LeJeune Rd, Miami, FL 33146 – Monday–Friday 8:00 AM–4:30 PM
Private payment centers are also available throughout Miami-Dade County for additional convenience. Confirm exact hours and accepted payment methods when planning a visit.
Contact Customer Service
Reach Miami-Dade Water & Sewer Department customer service at 305-665-7477 or the main line for billing inquiries, payment arrangements, or account support. Use the online My Account portal for fastest responses. The main office is located at 3071 SW 38th Ave, Miami, FL 33146.
Frequently Asked Questions
Can I pay my Miami-Dade Water and Sewer bill online without creating an account? Yes. The official Quick Pay options allow one-time payments using your account information without full registration.
What payment methods does Miami-Dade Water and Sewer Department accept? Online and phone accept credit/debit cards and bank accounts. Mail accepts checks or money orders. In-person accepts cash, checks, or cards where available.
Are there convenience fees for Miami-Dade Water and Sewer payments? A $4.49 convenience fee applies for credit card payments. Bank account payments are free of charge.
Where do I mail my Miami-Dade Water and Sewer payment? Miami-Dade Water & Sewer Dept, P.O. Box 26055, Miami, FL 33102-6055. Always include your account number on the check.
What are the in-person payment hours? Monday–Friday 8:00 AM–4:30 PM at the Main Office and LeJeune Office. Private payment centers vary by location.
How do I set up automatic payments? Enroll through your Water & Sewer account. It is free and deducts automatically on the due date.
What services does Miami-Dade Water and Sewer Department provide? Safe drinking water supply and wastewater services to residents and businesses throughout Miami-Dade County, Florida.
How do I get help with payment arrangements or billing issues? Call 305-665-7477 or use your online My Account portal. Flexible arrangements and assistance options are available through customer service.
