Pay your CoServ bill quickly and securely using the latest official methods. No convenience fees for most payments.
- Pay Bill Online – SmartHub Portal (Login or Guest options available via SmartHub)
- CoServ Mobile App & SmartHub Login – Manage bills, set up Auto Pay, and view usage anytime.
How to Pay Your CoServ Bill
CoServ (serving electric and gas customers in North Texas) offers multiple convenient ways to pay your bill without hassle. You can use the online portal, mobile app, phone, mail, or in-person options where available.
Login to Pay or Guest Pay
Log in to your SmartHub account at the official CoServ portal to view your bill, make one-time payments, set up recurring Auto Pay, or manage your account. New users can register easily.
- For one-time payments without creating an account in some cases, use the Pay Bill section (guest-friendly features integrated in SmartHub).
- Access: SmartHub Login
Pay by Phone (24/7 Automated)
Call 855-938-3496 (English and Español) to pay your bill over the phone using debit/credit card. This line supports quick payments and is available round-the-clock.
For general customer service, contact:
- Customer Care: 940-321-7800
- Toll-Free: 800-274-4014
Payment Address (Mail)
Send checks, money orders, or bank drafts to: CoServ PO Box 734803 Dallas, TX 75373-4803
Include your payment stub for faster processing.
In-Person or Pay in Store
CoServ does not list widespread retail partners for in-person payments like some utilities. For urgent needs, visit a local CoServ office if available in your area (check contact page for locations) or use authorized payment services like MoneyGram (no CoServ fee).
CoServ Mobile App
Download the CoServ app (available on Google Play and Apple App Store) to:
- Pay your bill securely
- View usage and balance
- Set up or manage Auto Pay
- Receive alerts and report issues
The app connects directly to SmartHub for full account management.
Auto Pay and Payment Assistant Features
Enroll in Auto Pay through SmartHub to automatically draft from your bank account or debit/credit card each month. This helps avoid late fees and service interruptions.
Benefits include:
- Never miss a due date
- Enhanced security
- Time-saving convenience
Fees and Late Payments
- CoServ does not charge convenience fees for payments made with debit/credit cards (Visa, Mastercard, Discover), checks, money orders, bank drafts, or MoneyGram.
- Late fees may apply if payment is not received by the due date—enroll in Auto Pay or request a Payment Due Date Extension via SmartHub to avoid them.
- Disconnection can occur after notices; pay past-due balances promptly online, via app, or by phone to prevent service interruption.
Contact CoServ
- Main Customer Care: 940-321-7800
- Toll-Free: 800-274-4014
- Pay by Phone: 855-938-3496 (24/7)
- Electric Emergency: 855-938-3496
- Gas Emergency: 844-330-0763
- Email: [email protected]
- Official site: www.coserv.com
For financial assistance programs, visit the CoServ Financial Assistance page.
Frequently Asked Questions
How do I set up Auto Pay for my CoServ bill?
Log in to your SmartHub account, go to the “Billing & Payments” section, and select the Auto Pay Program. Choose your bank account or debit/credit card and enroll. It drafts monthly to help avoid late fees.
How do I make a one-time payment on CoServ SmartHub?
Log in to SmartHub, click “Make a Payment” or “Pay Now” in the overview. Select your account, enter payment details (bank or card), and submit. Guest/one-time options are available through the Pay Bill portal.
Can I pay my CoServ bill with a credit card without fees?
Yes. CoServ does not charge a convenience fee for payments using Visa, Mastercard, or Discover credit/debit cards, as well as checks and other listed methods.
What is the CoServ payment mailing address?
Send payments to: CoServ, PO Box 734803, Dallas, TX 75373-4803.
How do I avoid late fees on my CoServ bill?
Pay on time via Auto Pay, online, app, or phone. Request a Payment Due Date Extension before the due date if needed. Late payments may incur fees and risk disconnection.
Is there a CoServ mobile app for bill pay?
Yes. Download the official CoServ app to pay bills, manage Auto Pay, view usage, and more directly from your phone.
What should I do if I need more time to pay my CoServ bill?
Request a Payment Due Date Extension through your SmartHub account under Billing & Payments. Approved extensions help prevent disconnection notices.
How do I contact CoServ customer service for bill questions?
Call 940-321-7800 (local) or 800-274-4014 (toll-free). For payments, use 855-938-3496. Have your account number ready.