Learn how to pay your Charles County, Maryland water and sewer bill quickly and securely using the most up-to-date official methods. Charles County Government handles billing for most areas on a quarterly basis. One-time guest payments, recurring options, and multiple convenient channels are available.
For complete billing details, forms, payment center locations, and direct links to the secure payment system, visit the official Charles County Water and Sewer Billing page at https://www.charlescountymd.gov/services/water-and-sewer-billing. This hub provides everything you need to manage your account, view rates effective through June 30, 2026, and access all payment options in one place.
To check your balance, view your bill, or proceed directly to payment using your account number, use the Water & Sewer Billing Account Inquiry at https://www.charlescounty.org/secure/acctinquiry/selection.jsp. These official resources are the fastest way to handle payments accurately and avoid delays.
Important Note on Jurisdiction This guide applies only to water and sewer bills issued by Charles County Government. It does not cover the Town of La Plata or Town of Indian Head. If your bill comes from one of these towns, contact them directly:
- Town of La Plata: 301-934-8421
- Town of Indian Head: 301-753-6633
Payments sent to the wrong jurisdiction will be returned. Always verify your bill header before paying.
Pay Online (One-Time Guest Pay or Full Account Access)
Charles County offers a responsive one-time payment system for guest users who do not want to create a full account. You can also log in for paperless billing, recurring/automatic payments, consumption history, and past payment records.
How to pay online:
- Go to the official billing or pay page linked above.
- Enter your full account number from your bill.
- Select one-time payment (guest option) or create/login to your account.
- Pay securely with American Express, Discover, MasterCard, or Visa.
Key details:
- Allow 3 business days for credit card payments to post to your account.
- The payment date is the date the county receives and posts it.
- Credit card chargebacks or returned e-checks incur a $35 fee.
- If your water is disconnected, contact the Billing Office immediately after paying so they can verify and schedule reconnection.
Online payments are processed through a secure third-party provider (Govolution) with strong data protection.
Pay by Phone (24/7 IVR)
Make fast payments any time using the automated phone system.
Phone number: 866-477-8742 (available 24/7/365)
Have your account number and bill ready. Accepted cards: American Express, Discover, MasterCard, and Visa.
This is an excellent option for quick payments when you cannot access the internet. The same 3-business-day posting rule and reconnection policy apply. After paying by phone for a disconnected account, call the Billing Office to confirm.
Pay In Person at County Payment Centers
Two convenient locations accept in-person payments during business hours. All water and sewer payments collected are processed by 3:00 p.m. daily to help prevent unnecessary disconnections.
La Plata (Main Location) Charles County Government Building 200 Baltimore Street La Plata, MD 20646
Hours: Monday–Friday, 8:00 a.m. – 4:30 p.m. (excluding holidays)
Waldorf Satellite Payment Center Government Satellite Center (Sheriff’s Office building) 3670 Leonardtown Road Waldorf, MD 20601
Hours: Monday–Friday, 8:00 a.m. – 4:30 p.m. (closes daily 11:15 a.m. – 12:15 p.m. for lunch). Use the main La Plata office as backup during lunch closure.
Night Drop Boxes (After-Hours Payments)
- La Plata: Atrium entrance of the Government Building.
- Waldorf: Alcove of the Sheriff’s Office building at 3670 Leonardtown Road.
Payments dropped after 12:30 p.m. at Waldorf are processed the next business day. Do not mail payments to the Waldorf location.
Pay by Mail
Mail your payment (check or money order) with the remittance stub to:
Charles County Government Water/Sewer Billing P.O. Box 1630 La Plata, MD 20646
Allow extra time for mail processing. Include your account number on the check. For faster processing, use the night drop boxes or online/phone options instead.
If Your Water Service Is Disconnected
Contact the Billing Office right away to schedule reconnection:
- 301-645-0624
- 301-870-2542
Important timing rule: Payments made after 3:00 p.m. will result in reconnection no later than 3:00 p.m. the following business day. Always notify the office after making an online or phone payment for a disconnected account — the system does not automatically alert staff.
Additional Services & Support
- Payment extensions or deferred plans: Contact the Billing Office or submit the Deferred Payment Plan Request Form available on the official billing page.
- Final readings for move-in/move-out: Submit the Final Reading Request form (owner/agent only). A $25 processing fee applies. Forms are on the Water & Sewer Billing page.
- E-billing / paperless signup: Available through the account portal to receive bills electronically and set up recurring payments.
- Account changes or renter forms: Mail to the P.O. Box above or use online forms.
Contact Charles County Water & Sewer Billing
Water & Billing Office 200 Baltimore St. P.O. Box 1630 La Plata, MD 20646
Phone: 301-645-0624 or 301-870-2542 Fax: 301-885-1313 Email: [email protected] Hours: Monday–Friday, 8:00 a.m. – 4:30 p.m.
Billing Manager: Margaret Countiss
For general questions or to report issues, use the county’s SeeClickReport system or the contact form on the official website.
Frequently Asked Questions
How do I make a one-time guest payment for my Charles County water bill?
Yes — the county provides a responsive one-time payment system. Access it through the official pay pages linked above. Enter your account number; no full account creation is required for a single payment.
Where can I pay my Charles County water bill in person?
You can pay in person at the Charles County Government Building in La Plata (200 Baltimore Street) or the Waldorf Satellite Payment Center (3670 Leonardtown Road). Both are open Monday–Friday 8:00 a.m.–4:30 p.m. Night drop boxes are available after hours at both locations.
What is the mailing address for Charles County water and sewer payments?
Mail payments to: Charles County Government, Water/Sewer Billing, P.O. Box 1630, La Plata, MD 20646. Include your account number on the payment.
How long does it take for online or phone payments to post?
Allow 3 business days for credit/debit card payments to post to your account. The posting date is when the county receives and applies the payment.
What should I do if my water has been disconnected?
Call the Billing Office immediately at 301-645-0624 or 301-870-2542 to verify payment and schedule reconnection. Payments after 3:00 p.m. result in next-business-day service restoration.
Do payments for La Plata or Indian Head go through Charles County?
No. These towns handle their own billing. Contact Town of La Plata at 301-934-8421 or Town of Indian Head at 301-753-6633. County payments sent for these towns will be returned.
Can I set up automatic recurring payments or paperless billing?
Yes. Log into the online account portal (via the billing page or account inquiry link) to sign up for e-billing and schedule recurring payments from your checking or savings account.
How do I request a payment extension or plan?
Contact the Billing Office at 301-645-0624. For longer-term needs, submit the Deferred Payment Plan Request Form available on the official Water and Sewer Billing webpage.
