Cato Fashions provides affordable women’s clothing with flexible payment options for in-store and online purchases. Customers can pay bills for the Cato Credit Card (issued by Cedar Hill National Bank) securely by phone at 1-877-557-3526, by mail, or in-store. Online payments are not available directly on Cato’s site, but you can use third-party services like doxo. Auto-pay can be set up via phone. For cancellations or disputes, contact customer service.
Learn how to pay your Cato bill, set up payments, view statements, and contact support using the official links below.
Cato Credit Customer Service
https://credit.catofashions.com/credit/customer-service.cfm
Details on paying your Cato Credit Card bill, including phone and mail instructions.
Cato Credit E-Statement
https://credit.catofashions.com/credit/e-statement.cfm
Sign up for paperless statements and review your account online.
Payment Options
1. Pay by Phone (Automated or Assisted)
- Phone Number: Call 1-877-557-3526 (24/7 for automated payments; live support Mon-Fri 8 a.m.-9 p.m. ET).
- Features:
- One-time or recurring payments; set up auto-pay for automatic deductions.
- View balance, available credit, and payment history via prompts.
- Payment Methods: Credit/debit card (Visa, MasterCard, Discover, American Express).
- Enrollment: Provide your 12-digit account number; no fees for phone payments.
- Note: Payments post immediately; ideal for quick access without online setup.
2. Pay by Mail
- Mailing Address: Cedar Hill National Bank (CHNB) P.O. Box 70281 Philadelphia, PA 19176-0281
- Instructions: Include payment stub with check or money order (no cash); write your account number on the check. Allow 7-10 days for processing.
3. Pay in Store
- Locations: Any Cato Fashions store (find via store locator on catofashions.com).
- Accepted: Cash, check, Cato gift card, or Cato credit card.
- Note: Convenient for in-person payments; no additional fees.
4. Payment via doxo
- doxo.com: Pay with credit/debit card, Apple Pay, or bank account. Free for bank transfers; fees may apply for cards.
Account & Billing Support
- Customer Service Phone: 1-877-557-3526 (credit card inquiries, payments, statements; Mon-Fri 8 a.m.-9 p.m. ET).
- General Phone: 1-800-758-CATO (1-800-758-2286) for shopping/store questions.
- Email: Use the contact form on catofashions.com/contact-us.
- Address: Cato Fashions, 8100 Denmark Road, Charlotte, NC 28273.
FAQs
Can I access my Cato credit card account online or make online payments?
No, online account access and payments are not available. Call 1-877-557-3526 for balance, available credit, payment info, or to make a payment.
What forms of payment can I use to purchase online?
We accept Visa, MasterCard, American Express, Discover, PayPal, Cato gift cards, and the Cato credit card.
How do I pay my Cato bill?
Pay by phone at 1-877-557-3526, by mail to PO Box 70281 Philadelphia PA 19176-0281, or in-store at Cato locations.
How do I set up auto-pay?
Call 1-877-557-3526 to enroll in automatic payments from your credit/debit card.
How do I cancel my Cato credit card account?
Contact customer service at 1-877-557-3526 to request cancellation and close your account.
Tips for Managing Your Cato Bill
- Call 1-877-557-3526 monthly to check balance and pay to avoid late fees (up to 29.99% APR on unpaid balances).
- Opt for paperless statements by calling support to reduce mail delays.
- Use in-store payments for immediate posting during shopping trips.
- Save payment confirmations and review statements for accuracy.
- For disputes, call immediately; Cato Credit is subject to standard credit terms.
Cato offers convenient, secure bill pay—call 1-877-557-3526 for quick phone payments!