City Of Rocky Mount Utilities Bill Pay & Customer Service

Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for city of rocky mount utilities bill pay by using the official links that we have provided below.

Residential Utilities – Rocky Mount NC

https://rockymountnc.gov/residential-utilities/

Call our toll free number 1-866-288-7608 to make your utility payment by phone. You may pay by credit/debit card or by e-check. You will need to enter your … Deposits are credit-based and range from $0 to $325. The primary credit source will be your City of Rocky Mount utility payment history. Utility deposit options … If customers wish to pay their utility bills electronically, they may use the city’s online services at https://ipn.paymentus.com/rotp/crm to make the payment .

Pay Online – Rocky Mount NC – Home – City of Rocky Mount

https://rockymountnc.gov/pay-online/

Pay By Phone/IVR Call our toll free number 1-866-288-7608 to make your utility payment by phone. You may pay by credit/debit card or by e-check. You will need to enter your customer and account number including the leading zeroes to pay by phone. Pay By Mail Mail your payment using the return envelope included with your monthly utility bill.

Frequently Asked Questions

How do I pay my city of Rocky Mount (NC) Bill?

doxo processes payments for all City of Rocky Mount (NC) services, including Water & Sewer and others. Common questions, curated and answered by doxo, about paying City of Rocky Mount (NC) bills. How can I pay my City of Rocky Mount (NC) bill? You can pay them directly on this website.

What is a utility deposit for Rocky Mount utilities?

A utility deposit may be required for new or transferring customers. Deposits are credit-based and range from $0 to $325. The primary credit source will be your City of Rocky Mount utility payment history.

How much does it cost to pay taxes in Rocky Mount?

* The City of Rocky Mount has partnered with Paymentus as the payment provider for electronic payments. A fee of 2.5% for credit card, $3.95 for debit card, or $1.95 for e-check tax payments. Payments are subject to a minimum fee of $1.00.

How do I apply for connection/disconnection with Rocky Mount Utility?

Application must be received in the City of Rocky Mount Utility Business Office 3 business days prior to connection/disconnection request. A Customer Service Representative will contact you to confirm receipt of your application and to complete the application process.

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