Zephyrhills Utilities, part of the City of Zephyrhills, FL, provides water, wastewater, and sanitation services to residents. Customers can pay bills securely online via the WaterSmart portal or Municipal Online Payments, by phone at 833-360-3147, mail, or in person, with auto-pay available to avoid late fees and disconnections.
Learn how to pay your Zephyrhills utility bill, set up auto payments, view usage, and contact support using the official links below.
Utility Billing | Zephyrhills, FL
https://www.ci.zephyrhills.fl.us/161/Utility-Billing
View bills, register for online payments, and access forms for service changes.
Pay Your Utilities Bill Online (WaterSmart)
https://zephyrhillsfl.watersmart.com
Register your account to view usage, pay bills, and enroll in auto-pay. Powered by VertexOne.
Quick Pay – Municipal Online Payments
https://www.municipalonlinepayments.com/zephyrhillsfl/utilities
Make a quick payment without logging in—use your account number.
Payment Options
1. Pay Online via WaterSmart Portal
- Website: Visit zephyrhillsfl.watersmart.com and register with your account number.
- Features:
- View, print, or download bills; enroll in paperless billing.
- Track payment history and water usage.
- Make one-time payments or set up auto-pay.
- Secure 24/7 access with real-time confirmation.
- Payment Methods: Debit/credit card (Visa, MasterCard, Discover, American Express) or eCheck/ACH (bank account).
- Enrollment: Use your account number from your bill; no fees for eCheck.
- Note: Payments process instantly; ideal for monitoring conservation.
2. Pay Online via Municipal Quick Pay
- Website: Go to municipalonlinepayments.com/zephyrhillsfl/utilities for guest payments.
- Features: No login required; pay single or multiple accounts.
- Methods: Credit/debit card or eCheck.
- Fees: No fees mentioned; convenient for one-time pays.
3. Pay By Phone
- Phone Number: Call 833-360-3147 (24/7 automated system).
- Accepted: Credit/debit card or eCheck.
- Process: Follow prompts to enter account number and payment details.
4. Pay By Mail
- Mailing Address: City of Zephyrhills 5335 8th Street Zephyrhills, FL 33542
- Instructions: Include payment stub with check or money order (payable to “City of Zephyrhills”); no cash. Allow 7-10 days for processing.
5. Pay In Person
- Location: City Hall, 5335 8th Street, Zephyrhills, FL 33542.
- Accepted: Cash, check, credit/debit card.
- Hours: Monday–Friday, 8 a.m.–5 p.m. ET.
6. Payment via doxo
- doxo.com: Pay with credit/debit card, Apple Pay, or bank account. Free for bank transfers; fees may apply for cards.
Account & Billing Support
- Customer Service Phone: 813-780-0015 (Monday–Friday, 8 a.m.–5 p.m. ET for billing questions).
- Email: [email protected]
- Address: 5335 8th Street, Zephyrhills, FL 33542
Assistance Programs
- Deposits: Required before starting service; contact Customer Care to pay.
- Advance Payments: Yes, available for prepayment.
- Water Restrictions: Follow Pasco County guidelines; conservation tips on the website.
FAQs
How do I pay my Zephyrhills water bill online?
Go to zephyrhillsfl.watersmart.com, register with your account number, and pay via card or eCheck. Or use quick pay at municipalonlinepayments.com/zephyrhillsfl/utilities.
Can I set up auto-pay?
Yes, enroll via the WaterSmart portal for automatic deductions; no fees for eCheck.
What if I have trouble paying or need service started?
Call 813-780-0015 to submit the utility application, pay deposit, and schedule activation within 24 hours. Email [email protected] with questions.
Can I make an advance payment?
Yes, prepay via online portal, phone, or in person.
Tips for Managing Your Zephyrhills Utilities Bill
- Register for WaterSmart to track usage, go paperless, and set up auto-pay to avoid late fees.
- Pay deposits and balances over 30 days past due by phone or in person to prevent disconnection.
- Review bills for water conservation; follow county restrictions.
- Save confirmations and monitor for service alerts on the website.
- For assistance, contact Customer Care early; use official channels to avoid scams.
Zephyrhills Utilities offers secure, easy bill pay—start with the WaterSmart portal for full access!