WVSA Bill Pay: Updated Online Payment & Support Guide

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About WVSA (Wyoming Valley Sanitary Authority)

The Wyoming Valley Sanitary Authority (WVSA) provides sanitary sewer and stormwater services to customers in Luzerne County, Pennsylvania.
Customers can now use several updated online, phone, mail, and in‑person options to pay their WVSA bill.

Updated WVSA Bill Pay Links & Options

1. Pay Online (UPDATED LINKS)

On the Pay Online page you can:

  • Pay by electronic check (e‑check)
  • Pay with Visa or MasterCard
  • See current convenience fees (WVSA notes that a service fee is added to online payments)

2. Pay by Phone

  • Use the automated Pay‑By‑Phone option (number is listed on your current WVSA bill and on the Payment Options page).
  • Have this ready:
    • Your WVSA account number
    • Phone payment method (card or bank account)

3. Pay by Mail

  • Mail check or money order to the remit‑to address printed on your current bill (keep the address exactly as on your statement).
  • Always:
    • Make the check payable to Wyoming Valley Sanitary Authority
    • Include your account number on the memo line
    • Include the payment stub from your bill

4. Pay in Person

  • Business Office:
    179 S. Wyoming Ave.
    Kingston, PA 18704
    Hours: Monday–Friday, 8 a.m. – 4 p.m.
  • Some boroughs/municipalities also accept local sewer payments; your original article may already list which local offices—keep any items that match current WVSA or municipal notices.

5. Electronic / Paperless Billing

WVSA offers Electronic Billing (e‑billing) via the billing portal:

  • Sign up for paperless statements
  • View current and past invoices online
  • Combine with online payment methods for full digital management

FAQs – Keep & Update

How do I pay my WVSA bill online?

Go to the WVSA Pay Online page at:
https://www.wvsa-pa.gov/billing-services/pages/pay-online
From there, follow the link to the secure online payment portal and pay by e‑check or card.

Is there a fee to pay online?

Yes.
WVSA states that convenience fees apply to online payments (for e‑checks and Visa/MasterCard).
The exact fee amount is shown on the payment screen before you confirm.

Can I still pay by mail?

Yes.
You can mail a check or money order to the remittance address on your sewer/stormwater bill.
Include the payment stub and write your account number on the check.

Where is the WVSA office for in‑person payments?

You can pay in person at the WVSA Business Office:

Wyoming Valley Sanitary Authority
179 S. Wyoming Ave.
Kingston, PA 18704
Monday–Friday, 8 a.m. – 4 p.m.

Can I make payment arrangements?

Yes.
WVSA notes that customers who need payment arrangements should contact Customer Service at 570‑820‑9872 (often written as 570‑820‑WVSA).

How do I contact WVSA about a billing question?

  • Customer Service phone: 570‑820‑9872
  • You can also start from the Billing Services page and follow links to contact forms or email options.

Can I use third‑party services like doxo?

Yes, sites like doxo can process WVSA payments using bank accounts, debit/credit cards, or Apple Pay.
However, they may charge their own fees, and WVSA lists them as unaffiliated, so always check due dates and processing times carefully.

How do I know if my online payment went through?

You should receive:

  • An on‑screen confirmation from the payment portal
  • Usually an email receipt (if you enter an email)

You can also verify posting on your next bill or by calling Customer Service if you are unsure.

What if I can’t find my paper bill?

You can:

  • Log into the online billing portal via the WVSA Pay Online page to see your amount due, or
  • Call 570‑820‑9872 and request your current balance and due date.

Can I sign up for e‑billing?

Yes.
Use the Electronic Billing option linked from the Billing Services pages to sign up for paperless billing and manage your sewer or stormwater bill entirely online.

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