Wisconsin Public Service (WPS), a subsidiary of WEC Energy Group, delivers reliable electric and natural gas service to more than 1.1 million customers across northeastern Wisconsin. Monthly bills include usage charges with a clear due date printed on each statement. Timely payment prevents late fees and service interruptions.
- For the most current details on accounts and billing, visit the official Pay My Bill page at https://www.wisconsinpublicservice.com/payment-bill/payment where you can pay online instantly.
- You can also review all payment options and instructions on the Payment Options page at https://www.wisconsinpublicservice.com/payment-bill/payment-options for complete guidance.
Guest Pay / Quick Pay Option
Wisconsin Public Service offers a convenient Quick Payment one-time payment option through its official system—no full recurring My Account login required for single transactions. This guest-style feature is ideal for occasional users or those who prefer to pay manually without creating a profile.
To complete a Quick Payment:
- Visit the Quick Payment section on the official site.
- Enter your WPS account number from your bill.
- Provide payment details using a credit/debit card or checking/savings account.
- Review the amount and submit for immediate confirmation.
Payments are processed securely and typically post the same or next business day. You will receive an on-screen receipt. The portal is fully secure and mobile-friendly. A service fee applies for credit/debit card payments (residential $2.50 per $750 transaction; business $9.95 per $1,500 transaction). Free payments are available when using a checking or savings account online.
Online Account Management with My Account
Create a free My Account at the official WPS website for full 24/7 access. Once registered, you can view current and past bills, track usage history, enroll in paperless e-billing, and manage your WPS account from any device or the WPS mobile app. The portal supports both one-time Quick Payment and recurring options. The app allows quick bill payments, usage tracking, outage reporting, and more.
Automatic Payments
Enroll in free Automatic Payment through My Account to have payments automatically withdrawn from your checking or savings account on the due date each month. This eliminates missed payments and late fees. You can modify or cancel Automatic Payment anytime through the portal. Budget Billing is also available for customers who prefer level monthly payments.
Pay by Phone
Pay your bill by phone at 800-387-1688. The automated system accepts credit/debit cards or bank account payments. A service fee applies for credit/debit card payments. For billing questions or assistance, the same number connects you to representatives during business hours.
Mail Payments
Mail your payment with a check or money order (payable to Wisconsin Public Service) to the updated remittance address: Wisconsin Public Service PO Box 1109 Glenview, IL 60025-8109
Include your full account number on the check. Do not send cash. Allow 7–10 business days for first-class mail delivery and processing. This option is completely fee-free. Use the bill stub and envelope provided with your statement for fastest processing.
In-Person Payments at Authorized Locations
Wisconsin Public Service offers authorized payment locations throughout its service area where you can pay your bill in person. Enter your 5-digit ZIP code on the official Payment Locations page to find the nearest authorized payment location. Payments at these locations are processed by third-party providers and typically post within 1–3 business days. A service fee of $1–$2 may apply (charged by the third-party provider). Cash, checks, money orders, and cashier’s checks are accepted at most locations. Payments made after 4 p.m. CT will be processed the next business day.
Contact Customer Service
Reach Wisconsin Public Service customer service at 800-450-7260 (24 hours for residential service) or 800-242-9137 for general inquiries. For payment arrangements or billing assistance, use the self-service options in My Account or call during business hours. The company maintains a strong focus on customer support and energy assistance programs for qualifying customers.
Frequently Asked Questions
Can I pay my Wisconsin Public Service bill online without creating a full account? Yes. Quick Payment allows one-time payments using only your account number—no full My Account login required.
What payment methods does Wisconsin Public Service accept? The portal and phone accept credit/debit cards and bank accounts (ACH). Mail accepts checks or money orders. In-person accepts cash, checks, money orders, and cashier’s checks at authorized locations.
Are there convenience fees for Wisconsin Public Service payments? A service fee applies for credit/debit card payments (residential $2.50 per $750 transaction; business $9.95 per $1,500 transaction). Payments from a checking or savings account online are free. Authorized payment locations may charge a $1–$2 third-party fee.
Where do I mail my Wisconsin Public Service payment? Wisconsin Public Service, PO Box 1109, Glenview, IL 60025-8109. Always include your account number on the check.
What are the in-person payment options? Payments can be made at authorized payment locations throughout the service area. Find the nearest location by entering your ZIP code on the official Payment Locations page.
How do I set up Automatic Payment for my Wisconsin Public Service bill? Enroll through My Account. It is free and deducts automatically on the due date.
What services does Wisconsin Public Service provide? Reliable electric and natural gas service to customers in northeastern Wisconsin.
How do I get help with payment arrangements or billing issues? Call 800-450-7260 during business hours or use self-service options in My Account. Flexible arrangements and energy assistance programs are available.
