WestStar Mortgage provides mortgage servicing and loan management services. Borrowers can conveniently manage and pay their mortgage through the company’s secure online portal and mobile app.
For quick access to your account and payment options, visit the official WestStar Mortgage website at https://www.westloan.com/.
To log in or manage your mortgage, go to the customer portal at https://my.westloan.com/account/login.
Online Account and Portal Payments
WestStar Mortgage offers a secure online customer portal where you can view your loan details, make payments, and manage your account.
Once logged in, you can:
- Make one-time or recurring mortgage payments
- View payment history and statements
- Enroll in paperless statements
- Update your profile and contact information
The portal supports secure payments using bank account (ACH) or other approved methods. New users can register using their loan information.
Guest / One-Time Payment Options
WestStar provides options to make payments without full account enrollment in some cases.
Through the customer portal or payment links on the website, you can often continue as a guest or use quick payment features to submit a one-time payment. Have your loan number and personal verification details ready. This is useful for occasional payments or if you prefer not to set up recurring access.
For the most current guest payment instructions, visit https://www.westloan.com/ and look for “Make a Payment” or “Payment Options.”
Mobile App Payments
WestStar Mortgage offers a mobile app for iPhone and Android that allows borrowers to:
- View loan balances and payment history
- Make payments on the go
- Set up automatic payments
- Access statements and documents
Download the “Weststar Mortgage Corporation” app from the App Store or Google Play. The app provides a convenient way to manage your mortgage from anywhere.
Pay by Phone
You can make payments or get assistance by calling WestStar Mortgage customer service.
Toll-Free: (800) 640-0635 Local (Albuquerque area): (505) 883-0332
Representatives can help with payments, account questions, and payment arrangement options during business hours. Have your loan number ready when calling.
Pay by Mail
Mail your payment with the coupon or loan number to the address provided on your monthly statement or coupon.
Always include your loan number on the check or money order and mail it to the specific remittance address listed on your statement to ensure proper crediting. Allow extra time for mail delivery and processing.
Customer Service Contact
Phone: (800) 640-0635 (toll-free) or (505) 883-0332 (local) Website Contact Form: Available on https://www.westloan.com/contact
WestStar Mortgage provides support for payment questions, loan servicing, and account management. For faster service, use the online portal or have your loan number ready when calling.
Additional Notes
WestStar Mortgage emphasizes secure online and mobile options for payments. There are no widespread retail in-store payment locations. All standard payments are handled through the online portal, mobile app, phone, or mail.
For borrowers having difficulty making payments, WestStar offers a “Payment Options” section on their website with resources for assistance and alternatives.
Always use official WestStar channels (westloan.com or the verified customer portal) to protect your account information.
Frequently Asked Questions
How do I make a one-time payment on my WestStar mortgage? Use the online portal at https://my.westloan.com/account/login or the guest/quick pay options available through https://www.westloan.com/. Enter your loan details to complete a secure one-time payment.
What is the phone number for WestStar Mortgage payments and customer service? Call (800) 640-0635 (toll-free) or (505) 883-0332 (local). Representatives can assist with payments and account questions.
Can I pay my WestStar mortgage through the mobile app? Yes. Download the Weststar Mortgage Corporation app to view your loan, make payments, and manage your account on the go.
Where do I mail my WestStar mortgage payment? Mail payments to the remittance address listed on your monthly statement or coupon. Always include your loan number on the check.
How do I set up automatic payments with WestStar? Log in to the customer portal at https://my.westloan.com/account/login and enroll in recurring or automatic payments from your bank account.
