Westar Energy, now operating as Evergy, provides reliable electric service to residential and commercial customers across central and eastern Kansas. Monthly bills include usage charges and a clear due date printed on each statement. Timely payment prevents late fees and service interruptions.
- For the most current details on accounts and billing, visit the official Billing and Payment Options page at https://www.evergy.com/manage-account/billing-link/payment-options where you can review all methods and set up AutoPay.
- You can also manage your account and make payments through the secure My Account portal at https://www.evergy.com/manage-account/my-account.
Guest Pay / One-Time Payment Option
Westar Energy (Evergy) offers a convenient one-time payment (guest pay) option through its official system—no full recurring account login required for single transactions. This feature is ideal for occasional users or those who prefer to pay manually without creating a profile.
To complete a guest payment:
- Visit the Make a Payment page or My Account portal.
- Select Guest Checkout or one-time payment.
- Enter your account number.
- Provide payment details using a checking or savings account or credit/debit card.
- Review the amount and submit for immediate confirmation.
Payments are processed securely and typically post the same or next business day. You will receive an on-screen receipt. Convenience fees may apply and are charged by the processor (displayed during checkout). The portal is fully secure and mobile-friendly.
Online Account Management with My Account
Create a free My Account at https://www.evergy.com/manage-account/my-account for full 24/7 access. Once registered, you can view current and past bills, track usage history, enroll in paperless e-billing, receive alerts, and manage your Westar Energy account from any device. The portal supports both one-time guest payments and recurring options. The free Evergy app for iOS and Android provides the same features for on-the-go management.
Automatic Payments (AutoPay)
Enroll in free AutoPay through My Account to have payments automatically withdrawn from your checking or savings account on the due date each month. This eliminates missed payments and late fees. You can modify or cancel AutoPay anytime through the portal.
Pay by Phone
Use the 24/7 automated pay-by-phone system by calling the number on your bill or 800-383-7525. Have your account number ready. The system accepts checking/savings accounts or credit/debit cards. For billing questions or assistance, the same number connects you to representatives during business hours.
Mail Payments
Mail your payment stub with a check or money order (payable to Evergy) to the Kansas Central address: Evergy P.O. Box 219915 Kansas City, MO 64121-9915
Include your full account number on the check. Do not send cash. Allow 5–7 business days for mail delivery and processing. This option is completely fee-free.
In-Person Payments at Authorized Locations
Make payments in person at authorized payment locations and self-service kiosks across the service area. Payments post in real time with no additional fee from Evergy. A full list of locations is available on the official Pay Locations page at https://www.evergy.com/manage-account/billing-link/payment-options/pay-locations. Cash, checks, and cards are accepted at most sites.
Contact Customer Service
Reach Evergy (Westar Energy) customer service at 800-383-7525 (Monday–Friday during business hours) for billing inquiries, payment arrangements, or assistance. For outages or emergencies, call the 24/7 line on your bill. The company serves customers in Kansas with a focus on secure and convenient payment options.
Frequently Asked Questions
Can I pay my Westar Energy bill online without creating an account? Yes. The official guest checkout allows one-time payments using only your account number—no full login required.
What payment methods does Westar Energy accept? The portal and phone accept checking/savings accounts and credit/debit cards. Mail accepts checks or money orders. In-person locations accept cash, checks, or cards where available.
Are there convenience fees for Westar Energy payments? Fees are charged by the processor for some card payments and are displayed during checkout. Bank account payments through My Account and mail are fee-free.
Where do I mail my Westar Energy payment? Evergy, P.O. Box 219915, Kansas City, MO 64121-9915. Always include your account number on the check.
What are the in-person payment options? Payments can be made at authorized payment locations and self-service kiosks. A full list is available on the official Pay Locations page.
How do I set up AutoPay for my Westar Energy bill? Enroll through My Account. It is free and deducts automatically on the due date.
What services does Westar Energy provide? Reliable electric service to customers in central and eastern Kansas (now operating as Evergy).
How do I get help with payment arrangements or billing issues? Call 800-383-7525 during busin
