Wellstar Health System is Georgia’s largest integrated healthcare network, offering hospital, clinic, and physician services across the Atlanta metro area and beyond. Patients receive statements for services with a clear due date. Timely payment prevents late fees and maintains good account standing.
- For the most current details on accounts and billing, visit the official Pay Your Bill page at https://www.wellstar.org/for-patients/pay-your-bill where you can access the secure MyChart portal and all payment instructions.
- You can also make a secure one-time payment directly through the official MyChart Pay as Guest feature at https://mychart.wellstar.org/mychart/billing/guestpay/.
Guest Pay / One-Time Payment Option
Wellstar Health System offers a convenient Pay as Guest one-time payment option through its official MyChart system—no full recurring MyChart account required. This feature is ideal for occasional users, caregivers, or patients who prefer to pay a single statement without creating a profile.
To complete a guest payment:
- Visit the Pay as Guest portal at https://mychart.wellstar.org/mychart/billing/guestpay/.
- Enter your account or patient information from your statement.
- Provide payment details using a credit card (Visa, MasterCard, American Express, Discover).
- Review the amount and submit for immediate confirmation.
Payments are processed securely and typically post the same or next business day. You will receive an on-screen receipt. The portal is fully secure and mobile-friendly.
Online Account Management with MyChart
Create a free MyChart account (My Duke Health is not applicable here—Wellstar uses MyChart) at https://mychart.wellstar.org/ for full 24/7 access. Once registered, you can view current and past statements, track payment history, enroll in paperless billing, set up recurring payments, request payment plans, and manage your Wellstar account from any device or the MyChart mobile app.
Automatic Payments
Enroll in recurring payments through your MyChart account to have the billed amount automatically charged to your credit card or deducted from your bank account on the due date each month. This eliminates missed payments and late fees. You can modify or cancel automatic payments anytime through the portal.
Pay by Phone
Call Wellstar Billing Customer Service at (470) 245-9998 (Monday–Friday during business hours) to make a payment by phone or discuss your account. Have your statement or account number ready. Representatives can process payments and assist with billing questions or payment arrangements. MyChart Help Desk is available at (470) 644-0419.
Mail Payments
Mail your payment with a check or money order (payable to Wellstar Health System) to the exact remittance address printed on your monthly statement. Include your full account number on the check. Do not send cash. Allow 5–7 business days for mail delivery and processing. This option is completely fee-free.
In-Person Payments at Wellstar Facilities
Pay your Wellstar bill in person at the billing or patient financial services office of the specific Wellstar hospital or clinic where you received care. Present your statement at the front desk or designated billing counter during regular business hours. Cash, checks, and credit/debit cards are accepted where available. Staff can assist with billing questions and payment arrangements. Use the Wellstar facility locator on wellstar.org to find the nearest location and confirm current hours. No centralized corporate payment counter exists—service is handled at individual facilities.
Contact Customer Service
Reach Wellstar Billing Customer Service at (470) 245-9998 (Monday–Friday during business hours) for billing inquiries, payment arrangements, payment plans, or financial assistance. For MyChart technical help, call the Help Desk at (470) 644-0419. Use secure messaging in your MyChart account for faster responses. Wellstar serves patients across multiple hospitals and clinics in the Atlanta metro area.
Frequently Asked Questions
Can I pay my Wellstar bill online without creating a full account? Yes. The official Pay as Guest feature at https://mychart.wellstar.org/mychart/billing/guestpay/ allows one-time payments without a MyChart account.
What payment methods does Wellstar accept? The portal and phone accept credit cards (Visa, MasterCard, American Express, Discover). Mail accepts checks or money orders. In-person accepts cash, checks, or cards where available.
Are there convenience fees for Wellstar payments? No convenience fees are charged by Wellstar for official payments. Confirm any processor details during checkout.
Where do I mail my Wellstar payment? Use the exact remittance address printed on your monthly statement. Always include your full account number on the check.
What are the in-person payment options? Payments can be made at the billing office of the specific Wellstar hospital or clinic where you received care. Confirm hours and location on wellstar.org.
How do I set up recurring payments? Enroll directly through your MyChart account. It is free and charges automatically on the due date.
What services does Wellstar provide? Comprehensive healthcare including hospitals, clinics, physician services, and urgent care across Georgia’s Atlanta metro area and beyond.
How do I get help with payment arrangements or billing issues? Call (470) 245-9998 during business hours or use MyChart secure messaging. Flexible payment plans and financial assistance options are available for qualifying patients.
