Quick Pay Links:
WSSC Water (Washington Suburban Sanitary Commission) provides easy online bill payment for water and sewer services in Montgomery and Prince George’s Counties, Maryland. The official portal supports both guest pay for quick one-time payments and full account login for viewing bills, history, and managing payments.
How to Pay Your WSSC Water Bill
Guest Pay (No Login Required)
- Go to the Pay as Guest page: https://my.wsscwater.com/WSSCBillPay/views/guests/guesthome.faces
- Enter your Account Number and Property Zip Code.
- Select the bill and complete your payment securely.
This option is ideal for quick payments without creating an account.
Login to My WSSC Water Account
- Visit the login page: https://my.wsscwater.com/selfcare/views/public/login/login.faces
- Sign in or create a new account.
- Once logged in, you can view bills, enter meter readings, sign up for e-Bill, and manage payments.
Need your Account Number? Use the Account Lookup Tool by entering your street address.
Pay by Phone
Call the Interactive Voice Response System at 301-206-4001 (available 24/7) to pay by credit/debit card or check. Toll-free: 800-828-6439 TTY: 301-206-8345
Customer service representatives are available weekdays 8:00 am – 6:00 pm at the same number.
In-Person / Pay in Store
- One Stop Shop / Customer Service Center: 14501 Sweitzer Lane, Laurel, MD 20707 (Weekdays 8:00 am – 5:00 pm)
- Drive-thru payment option available at the Laurel location.
- Self-service kiosks are also available for convenient in-person payments.
Mobile App
Download the official WSSC Water Mobile App to pay your bill, report issues, view usage history, and receive service alerts. It is available for iOS and Android.
Payment Methods and Fees
- Accepted methods: Credit/debit cards, e-check (ACH), Apple Pay, Google Pay (via payment plans).
- Convenience fees may apply for certain card payments — check the portal for current rates.
- Avoid third-party bill pay services (such as some banks), as they may add extra fees and delay processing, potentially causing late payments.
Late Payments: Late fees can apply if payments are not received on time. Enroll in E-Z Pay (automatic debit) or a flexible payment plan with Promise to help avoid late fees and service disruptions. Financial assistance programs, including the Customer Assistance Program (CAP), may waive late fees for eligible customers.
Contact Information
- Customer Service: 301-206-4001 (weekdays 8:00 am – 6:00 pm)
- Pay by Phone / 24/7 IVR: 301-206-4001 or 800-828-6439
- Emergency (Water/Sewer): 301-206-4002
- TTY: 301-206-8345
- Email: [email protected]
- Mailing Address: WSSC Water, 14501 Sweitzer Lane, Laurel, MD 20707
Flexible Payment Plans
Sign up for affordable payment plans through Promise online or by calling 301-900-5551. Options include credit/debit card, ACH, Apple Pay, and Google Pay.
FAQs
How do I make a guest payment for my WSSC Water bill?
Use the guest pay option at the portal. Enter your account number and property zip code to pay without creating an account.
Is login required to pay my WSSC Water bill?
No. Guest pay is available for one-time payments. Login is recommended for viewing full account history and managing recurring payments.
What payment methods are accepted?
Credit/debit cards, e-check, and digital wallets like Apple Pay/Google Pay (in payment plans). e-Check is often the lowest-cost option.
Can I pay my WSSC Water bill by phone?
Yes. Call 301-206-4001 (24/7) to pay using the automated system or speak with a representative during business hours.
Where can I pay my bill in person?
Visit the Customer Service Center at 14501 Sweitzer Lane, Laurel, MD 20707. Drive-thru and kiosks are available.
Is there a mobile app for WSSC Water bill pay?
Yes. Download the WSSC Water Mobile App to pay bills, report problems, and monitor your account easily from your phone.
How can I avoid late fees on my water bill?
Enroll in E-Z Pay for automatic payments or sign up for a flexible payment plan with Promise. Eligible customers may qualify for late fee waivers through assistance programs.
Tip: Always verify your account number and payment amount before submitting. For the latest rates, fees, and assistance options, visit the official WSSC Water website at wsscwater.com.
