Virginia Beach Public Utilities Bill Pay & Customer Service

Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for virginia beach public utilities bill pay by using the official links that we have provided below.

Public Utilities :: VBgov.com – City of Virginia Beach

https://www.vbgov.com/government/departments/public-utilities/Pages/default.aspx

Pay By Phone. C​all Speedpay, an ACI Worldwide company, at (866) 247-6958 to make a ​ payment using your debit/credit card or a bank transfer. A convenience fee … The Public Utilities Customer Service Center, located at 2809 S Lynnhaven Road Suite 250 (second floor), is now open to the public. Please wear a mask …

Pay My Bill :: VBgov.com – City of Virginia Beach

https://www.vbgov.com/government/departments/public-utilities/customer-service/Pages/pay-my-bill.aspx

A convenience fee of $1.75 will be charged for using this service. Speedpay is the vendor contracted to process online and phone payments for Virginia Beach Public Utilities. You will need to enter your 16-digit Public Utilities Account Number, e.g. 0001234530123456 (with leading zeroes, no dashes), and your Service Address zip code, e.g. 23456.

Frequently Asked Questions

What does the Virginia Beach Department of public utilities do?

The City of Virginia Beach Department of Public Utilities – Operations & Maintenance Division, located in Virginia Beach, VA, is an utility company that provides public services for Virginia Beach residents. In Virginia Beach, Utility Companies provide electricity, natural gas, water, and sewer services.

How to contact the city of Virginia Beach pay your bill office?

Virginia Beach, VA Website, Pay Your Bill City of Virginia Beach Department of Public Utilities (757) 385-4631

How do I update my Virginia Beach public utilities speedpay plan?

To update your Autopay plan, ​log on to the Virginia Beach Public Utilities Speedpay payment system . You will need to enter your 16-digit public utilities account number, e.g. 0001234530123456 (with leading zeroes, no dashes), and your service address zip code, e.g. 23456.

What is the Virginia Beach water assistance program?

The Water Assistance Program is provided by Virginia Beach Public Utilities to qualifying residents. Residents must meet the income threshold in order to qualify. Eligible residents can receive program assistance at a maximum of $300.00 once per fiscal year for a City Services Bill; and $250.00 for a plumbing repair.

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