Verizon provides electricity, internet, TV, and phone services across the U.S. Customers can pay bills securely online via My Verizon, by phone at 800-922-0204, in-store, or by mail to state-specific PO boxes. Auto-pay and paperless billing are available to avoid late fees. As of 2025, mailing addresses vary by ZIP code and service type—check your bill or Verizon’s tool for the exact address to ensure timely posting.
Learn how to pay your Verizon bill, set up auto payments, view statements, and contact support using the official links below.
Verizon – Pay Your Bill
https://www.verizon.com/support/residential/account/pay-bill/how-to
Access payment methods, including online, phone, and mailing instructions for residential services.
Verizon – Business Pay Bill
https://www.verizon.com/business/support/billing/pay-bill
Options for business accounts, including mail payments to PO Box 15124, Albany, NY 12212-5124.
Verizon – Find Payment Address
https://www.verizon.com/support/contact-us/800/payment-address
Enter your ZIP code to find the exact mailing address for your bill payment.
Payment Options
1. Pay Online via My Verizon
- Website/App: Log in at verizon.com or use the My Verizon app, go to “Bill” > “Pay Bill.”
- Features:
- One-time or recurring payments; enroll in auto-pay for automatic deductions.
- View current balance, due dates, payment history, and statements.
- Secure 24/7 access with real-time confirmation.
- Payment Methods: Credit/debit card (Visa, MasterCard, Discover, American Express), bank account (ACH/eCheck).
- Enrollment: Use your account number and ZIP code; no fees for auto-pay.
- Note: Payments post immediately; ideal for avoiding mail delays.
2. Pay By Phone
- Phone Number: Call #PMT (from Verizon phone) or 800-922-0204 (24/7 automated; live support Mon-Fri 8 a.m.-6 p.m. local time).
- Accepted: Credit/debit card or bank account.
- Process: Follow prompts to enter account number and payment details; $3.50 vendor fee for assisted payments.
- Note: Instant processing; confirm by phone for disconnected accounts.
3. Pay By Mail
- Instructions: Use the remittance address on your bill statement (varies by ZIP code and service). To find it:
- Visit verizon.com/support/contact-us/payment-address.
- Enter your ZIP code and select service type (residential/business).
- Sample Addresses (confirm for your ZIP):
- Connecticut, New York, Delaware, Massachusetts, Rhode Island: Verizon, PO Box 15124, Albany, NY 12212-5124.
- New Jersey, DC, Maryland, Virginia: Verizon, PO Box 16801, Newark, NJ 07101-6801.
- General Business: Verizon, PO Box 15124, Albany, NY 12212-5124.
- Wireless (some): Verizon Wireless, PO Box 660108, Dallas, TX 75266-0108.
- Instructions: Include payment stub with check or money order (no cash); write account number on check. Allow 7-10 days for processing to meet due dates. Returned checks incur a fee (state-dependent).
4. Pay In Person
- Locations: Verizon stores or authorized payment centers (e.g., Walmart, Walgreens; find via verizon.com/stores).
- Accepted: Cash, check, credit/debit card.
- Note: Convenience fees may apply at third-party sites; payments post within 3 business days.
5. Payment via doxo
- doxo.com: Pay with credit/debit card, Apple Pay, or bank account. Free for bank transfers; fees may apply for cards.
Account & Billing Support
- Customer Service Phone: 800-922-0204 (general/residential; 24/7); 800-837-4966 (business).
- TTY: 711
- Chat: Available via My Verizon app/website (Mon-Sun 6 a.m.-1 a.m. ET).
- From Verizon Phone: Dial #PMT for payments or *611 for support.
- Address: Check your bill for local offices.
Assistance Programs
- Budget Billing: Equal monthly payments based on annual usage; enroll via My Verizon.
- Payment Arrangements: Set up plans for past-due balances; contact support to avoid disconnection.
- Low-Income Discounts: LIHEAP or Lifeline programs; apply via state agencies.
FAQs
How do you find the bill payment address for Verizon?
Visit verizon.com/support/contact-us/payment-address, enter your ZIP code under “Find a Payment Address,” and select your service type. The address is also on your bill PDF.
How do I pay my Verizon bill?
Pay online via My Verizon, by phone at 800-922-0204, by mail to your ZIP-specific PO box, in-store at Verizon locations, or via doxo.
How to pay Verizon residential phone bill?
Use My Verizon online, call 800-922-0204, mail to your state-specific PO box (e.g., PO Box 15124 Albany NY for NY), or pay in person at authorized centers (cash/check/money order; fees may apply).
What is the email address for Verizon payroll?
For payroll/direct deposit issues, contact your Verizon HR or email provider for setup (username, password, server details). For general billing, use secure messaging in My Verizon—no direct email for payments.
Tips for Managing Your Verizon Bill
- Enroll in auto-pay and paperless billing via My Verizon to avoid $10 late fees and get $10+ credits.
- Pay by due date (shown on bill); use ZIP tool for exact mailing address to prevent delays.
- For business: Mail to PO Box 15124 Albany NY; review sub-accounts for multi-user billing.
- Save confirmations and monitor via app; contact support early for arrangements.
- Use official channels only—Verizon doesn’t request payments via unsolicited calls/texts.
Verizon offers flexible bill pay—use My Verizon for online or find your mailing address by ZIP for mail payments!