Trexis Insurance provides auto insurance products with competitive rates and claims service. Policyholders can manage payments conveniently through the official online portal, mobile app, phone, or mail.
Log in to your account or download the Trexis Insurance app to make payments at https://www.trexis.com/.
For billing questions or automated phone payments, call 1-877-384-7466.
Online Account Payments
Trexis Insurance customers can make payments securely through the online customer portal at https://www.trexis.com/.
After logging in with your policy credentials, you can view your policy details, make one-time or recurring payments using a credit card, debit card, or checking account, and manage your billing preferences. The portal also allows you to access ID cards, view coverages, and request roadside assistance in some cases.
Mobile App Payments
Download the official Trexis Insurance mobile app (available on Google Play and the Apple App Store) for easy bill payment on the go.
The app supports payments by credit card, debit card, or checking account. Additional features include viewing policy information, accessing digital ID cards, and requesting emergency roadside assistance. This is one of the fastest ways to handle payments without needing a computer.
Pay by Phone
You can make payments or manage your account by calling the dedicated customer service and automated payment line at 1-877-384-7466.
Customer service representatives are available Monday through Friday, typically from 7:30 a.m. to 5:30 p.m. CST (hours may vary slightly). An automated system is also available for 24-hour payment processing in many cases. Have your policy or account number ready when calling.
Pay by Mail
Mail your payment with the remittance stub or policy number to: Trexis Insurance PO Box 682322 Franklin, TN 37068-2322
Make checks or money orders payable to Trexis Insurance. Allow extra time for postal delivery and processing to avoid late fees. Do not send cash by mail.
Customer Service and Headquarters
Customer Service Phone: 1-877-384-7466 (Monday–Friday, approx. 7:30 a.m.–5:30 p.m. CST) Email: [email protected] Headquarters Address: 4037 Rural Plains Circle, Suite 100, Franklin, TN 37064
For claims reporting, Trexis offers 24/7 service. Use the phone number above or check your policy documents for the dedicated claims line (often listed as 1-877-584-7466 in some references).
In certain states (such as Georgia), some Trexis policies may also be serviced through local Alfa Insurance agents or the alfavision.com portal. Contact your agent or call the main number to confirm the best payment method for your specific policy.
Additional Notes
Trexis Insurance does not appear to offer widespread retail in-store or third-party kiosk payment locations. Payments are primarily handled through the online portal, mobile app, phone, or mail.
Always use official channels (trexis.com or the verified phone number) to protect your account information and ensure payments are applied correctly. Setting up recurring payments through the app or online portal can help avoid late fees.
Frequently Asked Questions
How do I pay my Trexis Insurance bill online? Log in to your account at https://www.trexis.com/ or use the Trexis Insurance mobile app to make payments with a credit card, debit card, or checking account.
Can I make a one-time payment without logging in? Most online payments require account login or the mobile app. For assistance with one-time payments, call 1-877-384-7466.
What is the phone number for Trexis Insurance payments and customer service? Call 1-877-384-7466. Automated payments are available, and representatives can assist during business hours (Monday–Friday, approximately 7:30 a.m.–5:30 p.m. CST).
Where do I mail my Trexis Insurance payment? Send payments to: Trexis Insurance, PO Box 682322, Franklin, TN 37068-2322. Include your policy number on the check.
Does Trexis Insurance offer automatic payments? Yes. You can set up recurring payments through the online portal at trexis.com or the mobile app using your checking account or card.
How do I file a claim with Trexis Insurance? Report claims 24/7 by calling the claims number listed on your policy documents or the main customer service line at 1-877-384-7466. Online claim reporting may also be available after logging into your account.
