Summit Water & Supply Company provides water service to customers in the Tacoma, Washington area. Customers can pay their water bills conveniently through secure online options, in person, by phone, or by mail.
For secure online bill payment and account access, visit the official Summit Water website at https://summitwater.org/.
For direct information on e-Pay and payment options, go to https://summitwater.org/e-pay.htm.
Online Payments (e-Pay)
Summit Water & Supply Company offers secure online bill payment through its e-Pay system. Customers can access their accounts and make payments by visiting the company website.
To use online payment:
- Go to https://summitwater.org/ and click the “View or Pay Your Water Bill Online” link.
- First-time users will need their Summit Water account number.
- Payments can be made by credit card (convenience fee applies through a third-party processor), or by ACH (electronic check) with no additional fee.
Note: Online transactions may take up to two business days to process. Credit card payments incur a third-party convenience fee not charged by Summit Water.
Automatic Bill Payment (AutoPay / ACH)
Customers can enroll in the Automatic Payment Plan (ACH) for convenient, fee-free automatic deductions from their bank account on the due date.
To enroll:
- Register for online access through the e-Pay system.
- Follow the AutoPay enrollment link.
When your bill states “Please Do Not Pay – Auto Pay,” the payment will be made automatically. This option saves time and ensures payments are always on time.
In-Person Payments and Drop Box
Summit Water & Supply Company Office 9701 50th Ave E Tacoma, WA 98446
Billing Office Hours: Monday – Friday, 8:30 a.m. – 4:30 p.m.
Payments can be made in person with cash, check, or credit card (convenience fee applies for cards).
A mail / payment drop slot is located to the left of the front door for after-hours payments. Cash should not be left in the drop box for security reasons.
Pay by Phone
Credit card payments are accepted by phone. Call 253-537-7781 during business hours (Monday – Friday, 8:00 a.m. – 4:30 p.m.).
A convenience fee will apply for credit card transactions processed by phone.
Pay by Mail
Mail your payment with the remittance stub to: Summit Water & Supply Company 9701 50th Ave E Tacoma, WA 98446
Use the self-addressed return envelope provided with your statement. Payments can also be dropped in the office mail slot after hours.
Customer Service Contact
Phone: 253-537-7781 Email: [email protected] Business Hours: Monday – Friday, 8:00 a.m. – 4:30 p.m. (closed on holidays and weekends)
Staff can assist with payments, account questions, payment arrangements, and service issues during business hours.
Additional Notes
- Late Fees: A $10.00 late fee is added if payment is not received by the due date. A $45.00 delinquent fee may apply if service is at risk of disconnection.
- Credit card payments (online, phone, or in-office) are processed by a third party and include a convenience fee.
- Cash, check, and ACH payments have no additional processing fees from Summit Water.
- For accounts scheduled for disconnection, bring payment to the office during business hours rather than using the drop box to ensure prompt processing.
Frequently Asked Questions
How do I pay my Summit Water bill online? Visit https://summitwater.org/ and click the “View or Pay Your Water Bill Online” link. First-time users need their account number. Credit card and ACH payments are accepted.
Can I set up automatic payments? Yes. Register for online access and enroll in the AutoPay (ACH) plan. Payments will be automatically deducted on the due date with no extra fee.
Where can I pay my Summit Water bill in person? Pay at the office located at 9701 50th Ave E, Tacoma, WA 98446 (Monday–Friday, 8:30 a.m.–4:30 p.m.). A drop box is available after hours (no cash).
What is the phone number for Summit Water payments and customer service? Call 253-537-7781. Credit card payments are accepted by phone (convenience fee applies).
Where do I mail my Summit Water payment? Mail payments to: Summit Water & Supply Company, 9701 50th Ave E, Tacoma, WA 98446. Include the remittance stub from your bill.
