The City of Starke, Florida provides essential utility services including electric, water, sewer, garbage pickup, and natural gas to residents. All services are typically combined on a single utility bill. Paying on time ensures continued service and helps the city maintain reliable infrastructure for the community.
- Pay your Starke utility bill online through the City’s official Munis Self Service portal at https://cityofstarke.munisselfservice.com/citizens/UtilityBilling/Default.aspx.
- For general city information, resources, and additional contact details, visit the official City of Starke website at https://www.cityofstarke.org/.
Pay Online via Munis Self Service Portal
The primary method for paying your Starke utility bill is through the secure online Munis Self Service portal.
- Access the portal at https://cityofstarke.munisselfservice.com/citizens/UtilityBilling/Default.aspx.
- Log in with your account credentials to view current and past bills, usage details, and make payments.
- Many users can also make one-time (guest-style) payments without full registration by selecting the appropriate option on the portal.
- Set up automatic/recurring payments for convenience and to avoid late fees.
- The system supports payments from bank accounts and credit/debit cards (fees may apply for card transactions).
This digital option provides 24/7 access, payment history, and account management tools. If you encounter any issues with the portal, contact customer service for assistance.
Pay In-Person or at Drop Box
You can pay your utility bill in person at City Hall.
Location: City of Starke City Hall 209 North Thompson Street Starke, FL 32091
Hours: Business hours are typically Monday through Friday (exact hours may vary; call ahead to confirm).
An exterior drop box is available at City Hall for after-hours payments (checks or money orders only; cash is generally not accepted in drop boxes). In-person payments at the counter accept various methods including cash, checks, and cards where available. This option is convenient for those who prefer face-to-face service or need immediate assistance with their account.
Pay by Mail
Mail your payment using the remittance stub from your utility bill.
Mailing Address: City of Starke PO Drawer C Starke, FL 32091
Include your account number on the check or money order. Do not send cash by mail. Payments are usually credited based on the postmark date when received. Allow several business days for delivery and processing to ensure your payment arrives before the due date.
Starke Utility Customer Service Contact Information
Main Phone: (904) 964-5027 Utility Billing / Payment Support: 904-368-1305 or 904-368-1306 (confirm current number when calling)
Hours: Monday – Friday during standard business hours (typically 8:00 a.m. – 5:00 p.m.; subject to change).
Staff can assist with billing questions, new account setup, payment arrangements, service issues, and portal login help. Have your account number and recent bill ready when contacting them for faster service. For power outages or emergencies, use the main number or the dedicated outage line if provided on your bill.
Important Payment Tips
- Always check your monthly utility bill for the exact due date, account number, and any specific payment instructions or remittance address.
- The online Munis portal is the fastest method for most residents and supports both one-time and recurring payments.
- Enroll in automatic payments through the portal to simplify bill management and reduce the risk of late fees.
- The City of Starke offers email and text notifications for balance changes, due payments, and delinquencies — sign up through your account or by contacting customer service.
- If you need to establish new service or have questions about garbage or natural gas, reach out to the utility department directly.
Frequently Asked Questions
How do I pay my Starke utility bill online? Use the City’s official Munis Self Service portal at https://cityofstarke.munisselfservice.com/citizens/UtilityBilling/Default.aspx. Log in to view your bill and make payments, or use the one-time payment option if available without full registration. You can also set up automatic payments through this system.
Where can I pay my Starke utility bill in person? Pay in person at Starke City Hall, 209 North Thompson Street, Starke, FL 32091 during business hours. A drop box is available in the exterior for after-hours check or money order payments.
What is the mailing address for Starke utility payments? Mail payments with the remittance stub to: City of Starke, PO Drawer C, Starke, FL 32091. Always include your account number on the check.
What is the phone number for Starke utility customer service? Call (904) 964-5027 for general inquiries and utility support. Additional billing support numbers include 904-368-1305 or 904-368-1306. Hours are typically Monday through Friday during business hours.
Can I set up automatic payments for my Starke utilities? Yes. Enroll in recurring or automatic payments directly through the Munis Self Service online portal at https://cityofstarke.munisselfservice.com/citizens/UtilityBilling/Default.aspx.
What services are included on the Starke utility bill? The City of Starke utility bill typically covers electric, water, sewer, garbage pickup, and natural gas services.
Does Starke offer online account access and bill viewing? Yes. Register or log in to the Munis Self Service portal to view current and historical bills, usage information, and manage your account online.
The City of Starke provides multiple secure and convenient options for paying utility bills, with the online Munis Self Service portal serving as the most accessible method for most residents. Whether you choose online, in-person, or mail, using official channels ensures accurate and timely crediting of your payments. For account-specific details or the latest updates, always refer to your monthly bill or contact customer service directly.
