The City of St. Petersburg Utilities provides water, sewer, and stormwater services to residents and businesses in St. Petersburg, Florida. Monthly bills combine usage charges with a clear due date, and timely payment prevents late fees or service interruptions.
- For the most current payment options, visit the official Utility Billing page at https://www.stpete.org/residents/utilities/utility_billing.php where you can review every verified method in detail.
- You can also pay securely through the official online portal at https://stpe-egov.aspgov.com/Click2GovCXP/index.html to view your account and complete transactions instantly.
One-Time Payment (Guest Pay)
St. Petersburg Utilities offers a convenient guest pay option for one-time payments without requiring full account registration. This quick-pay feature lets you settle your current bill securely using your account number.
To complete a one-time payment:
- Go to the official online portal.
- Select the one-time or guest payment option.
- Enter your account number exactly as shown on your statement.
- Choose credit/debit card or e-check and provide payment details.
- Review the total (including any convenience fee) and submit.
Payments are processed promptly with confirmation provided. This method is ideal for occasional users or those preferring manual payments.
Online Account Portal
Access the full Click2Gov Utility Billing portal to view current and past bills, make payments, sign up for paperless billing, and manage your account 24/7. The portal is secure and mobile-friendly.
Automatic Payments (Auto Pay)
Enroll in automatic payments by completing the Utility Bill Automatic Payment Enrollment Form available on the official Utility Billing page. This service automatically deducts your full billed amount from your checking or savings account on the due date each month. You continue to receive your monthly statement for review. Modify or cancel Auto Pay by contacting customer service or submitting a new form.
Pay by Phone
Pay your bill 24/7 using the Interactive Voice Response system by calling 727-893-7341. Have your account number ready. Credit/debit card or e-check payments are accepted with convenience fees displayed before confirmation. For billing assistance, the same number connects you to representatives during business hours.
Mail Payments
Mail your payment with a check or money order payable to the City of St. Petersburg. Include the payment stub and your account number. Use the return envelope provided with your utility bill or the address printed on your statement. Mail payments incur no convenience fees but allow 5–7 business days for delivery and processing.
In-Person Payments & Locations
Municipal Service Center One 4th Street N St. Petersburg, FL 33701
- Hours: Monday–Friday during standard business hours
- Payment methods: Cash, check, money order, and credit/debit card
Enoch Davis Recreation Center 1111 18th Avenue S St. Petersburg, FL 33705
Drop-off locations for payments are also available at both sites. Payments dropped after hours are processed the next business day.
Contact Customer Service
For billing inquiries, payment arrangements, or portal support, call the Utility Customer Service Call Center at 727-893-7341 Monday–Friday, 8:00 AM–5:00 PM. The main utility office is located at the Municipal Service Center, One 4th Street N, St. Petersburg, FL 33701. For water or sewer emergencies, use the same number.
Frequently Asked Questions
Does St. Petersburg Utilities offer one-time guest payments? Yes. Quick one-time payments are available through the official portal without full account registration.
What payment methods are accepted? Online and phone accept credit/debit cards and e-checks. In-person accepts cash, checks, money orders, and cards. Mail accepts checks and money orders.
Are convenience fees charged? Yes. Fees apply to credit/debit card transactions and are displayed before confirmation.
What is the mailing address? Use the return envelope or exact remittance address printed on your monthly statement. Always include your full account number.
Where can I pay in person? At the Municipal Service Center (One 4th Street N) or Enoch Davis Recreation Center (1111 18th Avenue S) during business hours.
How do I enroll in Auto Pay? Complete the Utility Bill Automatic Payment Enrollment Form and submit it with your next payment or drop it off at an authorized location.
What services are included on my St. Petersburg utilities bill? Water, sewer, and stormwater services for customers in St. Petersburg, Florida.
How do I report a utility emergency? Call 727-893-7341 immediately for assistance.
