South Plains Electric Cooperative (SPEC) delivers reliable electric service to members in Lubbock and surrounding counties in the Texas Panhandle. Monthly bills include usage charges with a clear due date printed on each statement. Timely payment prevents late fees and service interruptions.
- For the most current details on accounts and billing, visit the official South Plains Electric Cooperative website at https://www.spec.coop/ where you can access the customer service portal and all payment options.
- You can also make a secure payment directly through the official Quick Pay portal at https://billing.southplainselectric.com/onlineportal/QuickPay/tabid/35/Default.aspx using only your account number.
Guest Pay / Quick Pay Option
South Plains Electric Cooperative offers a convenient Quick Pay one-time payment option through its official portal—no full account login required. This guest-style feature is ideal for occasional users or those who prefer to pay manually without creating a profile.
To complete a Quick Pay:
- Visit https://billing.southplainselectric.com/onlineportal/QuickPay/tabid/35/Default.aspx.
- Enter your account number as shown on your bill (format: 00000000-000).
- Provide payment details using a credit/debit card or bank account (ACH).
- Review the amount and submit for immediate confirmation.
Payments are processed securely and typically post the same or next business day. You will receive an on-screen receipt. The portal is fully secure and mobile-friendly.
Online Account Management with Member Portal
Create a free account on the official Member Portal at https://billing.southplainselectric.com/onlineportal/ for full 24/7 access. Once registered, you can view current and past bills, track usage history, enroll in paperless e-billing, and manage your South Plains Electric Cooperative account from any device. The portal supports both one-time Quick Pay and recurring options. First-time users click “New User” and follow the prompts using your account number.
Automatic Payments
Enroll in free automatic payments (bank draft or credit card) through the Member Portal. This option automatically deducts the billed amount on the due date each month, eliminating missed payments and late fees. You can modify or cancel automatic payments anytime through the portal.
Pay by Phone
Pay your bill by phone through the automated system by calling 806-775-7766 and selecting option 2. The system accepts credit/debit cards or checking account payments. For billing questions or assistance, the same number connects you to representatives during business hours.
Mail Payments
Mail your payment with a check or money order (payable to South Plains Electric Cooperative) to: South Plains Electric Cooperative P.O. Box 600 Spur, TX 79370-0600
Include your full account number on the check. Do not send cash. Allow 5–7 business days for mail delivery and processing. This option is completely fee-free.
In-Person Payments at Service Offices
Visit any of the five service offices in person during regular business hours for payments. Cash, checks, and credit/debit cards are accepted where available. Staff can assist with billing questions and payment arrangements.
Office locations:
- Lubbock Office: 110 N. I-27, Lubbock, TX 79403
- Lubbock Office (2nd): 6506 19th St., Lubbock, TX 79407
- Spur Office: 2741 Farm Road 836, Spur, TX 79370
- Childress Office: 1900 Ave. C NW, Childress, TX 79201
- Lorenzo Office: 611 Hwy. 82, Lorenzo, TX 79343
Payments are accepted at any office during business hours.
Contact Customer Service
Reach South Plains Electric Cooperative at 806-775-7732 (main office) or toll-free 800-364-3171 during business hours for billing inquiries, payment arrangements, or portal assistance. Outage line: 888-741-0111. The main office is located in Lubbock, Texas.
Frequently Asked Questions
Can I pay my South Plains Electric bill online without creating an account? Yes. The official Quick Pay portal allows one-time payments using only your account number—no full registration required.
What payment methods does South Plains Electric Cooperative accept? The portal and phone accept credit/debit cards and bank accounts (ACH). Mail and in-person accept checks or money orders. Cash is accepted at offices where available.
Are there convenience fees for South Plains Electric payments? No convenience fees are charged for official online, phone, mail, or in-person payments.
Where do I mail my South Plains Electric payment? South Plains Electric Cooperative, P.O. Box 600, Spur, TX 79370-0600. Always include your account number on the check.
What are the in-person payment hours? Payments are accepted at any service office during regular business hours (typically Monday–Friday, 8:00 AM–5:00 PM).
How do I set up automatic payments? Enroll through the Member Portal. It is free and deducts automatically on the due date.
What services does South Plains Electric Cooperative provide? Reliable electric service to members in Lubbock and surrounding counties in the Texas Panhandle.
How do I get help with payment arrangements or billing issues? Call 806-775-7732 during business hours. Flexible arrangements are available through customer service.
