Southwest Louisiana Electric Membership Corporation (SLEMCO) provides reliable electric service to members across Lafayette and surrounding parishes in Southwest Louisiana. Monthly bills include energy usage and distribution charges with a clear due date printed on each statement. Timely payment prevents late fees and service interruptions.
- For the most current billing and payment details, visit the official Payment Options page at https://slemco.com/paymentoptions/.
- Members can also make secure one-time payments directly through the official SmartHub portal at https://slemco.smarthub.coop/PayNow.html.
Guest Pay / Quick Pay Option
SLEMCO offers a convenient Quick Pay (one-time payment) option through its official SmartHub system—no full recurring account login required for single transactions. This guest-style feature is ideal for members who prefer to pay manually without setting up ongoing access.
To complete a Quick Pay:
- Visit https://slemco.smarthub.coop/PayNow.html.
- Enter your SLEMCO account number and last name or business name.
- Review your current balance.
- Pay the total due or a partial amount using a checking account (ACH) or other available methods.
- Submit for immediate confirmation.
Payments are processed securely and typically post the same or next business day. You will receive an on-screen receipt. No convenience fees apply for official SmartHub Quick Pay transactions when using checking accounts.
Online Account Management with SmartHub
Create a free SmartHub account at https://slemco.smarthub.coop/ for full 24/7 access. Once registered, you can view current and past bills, track usage history, enroll in paperless billing, receive alerts, report outages, and manage your SLEMCO account from any device. The free SmartHub mobile app (available for Android) provides the same features for on-the-go management.
Automatic Payments (AutoPay)
Set up free AutoPay through your SmartHub account to have payments automatically withdrawn from your bank account or charged to your credit/debit card (residential members only) on the bill due date. This eliminates missed payments and late fees. You can modify or cancel AutoPay anytime through SmartHub or by contacting customer service.
Pay by Phone
Use the 24/7 automated pay-by-phone system by calling 855-938-3582. Have your account number ready. The system accepts debit or credit cards. A $4 convenience fee applies per transaction. For billing questions or assistance, call customer service at 337-896-5200 during business hours.
Mail Payments
Mail your payment stub with a check or money order (payable to SLEMCO) to: SLEMCO P.O. Box 90866 Lafayette, LA 70509
Include your full account number on the check. Do not send cash. Allow 5–7 business days for mail delivery and processing. This option is completely fee-free.
In-Person, Kiosk, and MoneyGram Payments
Visit the main office in person at: 2727 SE Evangeline Thruway Lafayette, LA 70509
Office hours are Monday through Friday, 8:00 AM to 4:30 PM. Walk-in payments are accepted at the customer service counter during these hours.
For 24/7 convenience, use the two secure payment kiosks at the Lafayette office. Kiosks accept cash, credit/debit cards, or electronic checks. Bring your account number, bill barcode, or Member Info Card (MIC—available on request at the office). Payments post immediately.
You can also pay at any participating MoneyGram location using receive code 15802. A $1.50 MoneyGram fee applies. Payments made before 6:00 PM typically post the same day.
Contact Customer Service
Reach SLEMCO customer service at 337-896-5200 (Monday–Friday, 8:00 AM–4:30 PM) for billing inquiries, payment arrangements, service starts/stops, or assistance. Email: [email protected]. For outages or emergencies, call 888-275-3626 or use SmartHub. The main office is located at 2727 SE Evangeline Thruway, Lafayette, LA 70509.
Frequently Asked Questions
Can I pay my SLEMCO bill online without creating a full account? Yes. The official Quick Pay option at https://slemco.smarthub.coop/PayNow.html allows one-time payments using only your account number and last name—no full login required.
What payment methods does SLEMCO accept? SmartHub and Quick Pay accept checking accounts (ACH). Kiosks accept cash, credit/debit cards, and electronic checks. Pay by phone accepts debit/credit cards. Mail accepts checks or money orders. MoneyGram is also available.
Are there convenience fees for SLEMCO payments? Yes. A $4 fee applies to all pay-by-phone debit/credit card transactions. MoneyGram charges $1.50 per transaction. Official SmartHub and kiosk payments using checking accounts or cash are fee-free.
Where do I mail my SLEMCO payment? SLEMCO, P.O. Box 90866, Lafayette, LA 70509. Always include your account number on the check.
What are the kiosk and in-person payment options? 24-hour kiosks (cash, credit/debit, e-check) and walk-in payments at 2727 SE Evangeline Thruway, Lafayette, LA 70509 during office hours (Monday–Friday, 8:00 AM–4:30 PM).
How do I set up AutoPay for my SLEMCO bill? Log into your SmartHub account and select the AutoPay program. It is free for residential members using bank draft or card.
What services does SLEMCO provide? Reliable electric distribution and member-owned cooperative services across Southwest Louisiana, including Lafayette Parish.
How do I report an outage or get help with payment arrangements? Call 888-275-3626 for outages or 337-896-5200 for billing/payment assistance. Flexible arrangements are available through customer service.
