South Granville Water and Sewer Authority (SGWASA) provides water and sewer services to customers in the Butner, North Carolina area. Paying your utility bill is convenient through multiple secure options, including a dedicated QuickPay feature for fast one-time payments.
- The most complete resource for all current payment methods is the SGWASA Payment page at https://www.sgwasa.org/payment, which details QuickPay, the customer portal, and in-person options.
- For direct access to make payments or manage your account online, use the official payment portal at https://www.municipalonlinepayments.com/southgranvillewaterandsewerauthoritync.
QuickPay Online (Guest / One-Time Payment)
SGWASA offers QuickPay, allowing you to make a secure one-time payment online without creating a customer profile or logging in.
How to use QuickPay:
- Visit the SGWASA payment portal.
- Select the QuickPay option.
- Enter your account number and payment details.
- Complete the transaction using a credit or debit card.
A convenience fee applies to all credit and debit card payments processed through the third-party vendor. This option is ideal for customers who want to pay quickly without setting up recurring access.
Registered users can also log into the full customer portal for additional features such as viewing usage history, downloading past bills, enrolling in Text to Pay, and setting up automatic payments.
Pay by Phone
Make payments quickly using the automated phone system.
Automated Pay-by-Phone Number: (833) 510-6338
Have your account number and preferred payment method (credit/debit card or bank account) ready. This service processes payments efficiently and is available outside regular business hours.
For questions or account assistance during business hours, call customer service at (919) 575-3367.
Pay In Person
Visit the SGWASA Welcome Center to pay with cash, check, cashier’s check, or credit/debit card.
Welcome Center Address: 415 Central Avenue, Suite B Butner, NC 27509
Hours: Monday through Friday, 9:00 a.m. – 4:00 p.m.
Staff can assist with payments, account inquiries, and service-related questions. A drop box is available in the SGWASA parking lot for check payments after hours. Place your payment in an envelope labeled with your name, service address, account number, and a valid contact phone number.
Pay by Mail
Mail your check payment to the administrative office.
Mailing Address: SGWASA 415 Central Avenue, Suite B Butner, NC 27509
Include your account number, name, and service address on the check or payment voucher. Allow extra time for mail delivery and processing to ensure your payment is received before any due dates.
Additional Payment Options
Bank Bill Pay: Use your bank’s online bill payment service to send payments electronically to SGWASA. This method typically avoids convenience fees.
Bank Draft (Automatic Payments): Complete an authorization form to have your bill automatically drafted from your bank account each month. Forms are available on the SGWASA website or at the Welcome Center.
Text to Pay: Enroll through the customer portal to pay your bill quickly via text message.
Contact SGWASA Customer Service
Welcome Center / Administrative Office 415 Central Avenue, Suite B Butner, NC 27509
Customer Service Phone: (919) 575-3367 (Monday–Friday, 8:30 a.m. – 4:30 p.m.) Email: [email protected] Automated Pay by Phone: (833) 510-6338
For the fastest assistance with your account, have your account number available when contacting SGWASA.
Frequently Asked Questions
How do I make a one-time payment without creating an account?
Use the QuickPay option in the SGWASA payment portal at https://www.municipalonlinepayments.com/southgranvillewaterandsewerauthoritync. No profile or login is required.
What are the office hours for in-person payments?
The Welcome Center at 415 Central Avenue, Suite B, Butner, NC is open Monday through Friday from 9:00 a.m. to 4:00 p.m. A parking lot drop box is available for after-hours check payments.
Can I pay my SGWASA bill by mail?
Yes. Mail your check to SGWASA at 415 Central Avenue, Suite B, Butner, NC 27509. Include your account number and service address on the payment.
Is there a fee for online or credit card payments?
Yes. A convenience fee is charged by the third-party vendor for all credit and debit card transactions. No fee applies for bank bill pay, cash, or check payments made in person or by mail.
How do I set up automatic payments?
Enroll in Bank Draft by completing the authorization form available on the SGWASA website or at the Welcome Center. You can also set up recurring payments through the customer portal.
What should I do if I have questions about my bill or account?
Contact customer service at (919) 575-3367 during business hours (Monday–Friday, 8:30 a.m. – 4:30 p.m.) or email [email protected]. For automated payments only, call (833) 510-6338.
