Sarasota County Public Utilities provides essential water, sewer, and reclaimed water services to residential and commercial customers across Sarasota County, Florida. Monthly bills include usage charges with a clear due date printed on each statement. Timely payment prevents late fees and service interruptions.
- For the most current details on accounts and billing, visit the official Bill Pay page at https://www.scgov.net/residents/public-utilities/pay-utility-bill.
- Customers can also make secure one-time payments directly through the official Customer Self-Service Portal Quick Pay at https://css.scgovutility.com/quickpay.
Guest Pay / One-Time Payment Option
Sarasota County Public Utilities offers a convenient one-time payment (guest pay) option through its official Customer Self-Service Portal—no account registration or login required. This feature is ideal for occasional users or those who prefer not to create an online profile.
To complete a guest payment:
- Visit the Quick Pay portal at https://css.scgovutility.com/quickpay.
- Enter your Sarasota County Public Utilities account number (the new 8-character alphanumeric code on bills issued after November 12, 2025).
- Provide payment details using a credit/debit card or electronic check (ACH/eCheck).
- Review the amount and submit for immediate confirmation.
A $2.95 transaction fee applies to all credit/debit card payments. ACH/eCheck payments incur no fee. Payments typically post the same or next business day. You will receive an on-screen receipt and confirmation number.
Online Account Management Portal
Create a free account on the Customer Self-Service Portal at https://css.scgovutility.com for full 24/7 access. Once registered (using your new account number and 8-character activation code from your bill), you can view current and past bills, track usage history, enroll in paperless e-billing, manage payment plans, submit service requests, and handle multiple accounts. The portal is secure, ADA-compliant, and mobile-friendly.
Automatic Payments (AutoPay)
Enroll in AutoPay directly through the portal to have payments automatically withdrawn from your checking or savings account (ACH/eCheck) or charged to your card on the due date each month. ACH/eCheck AutoPay is fee-free. Credit/debit card AutoPay incurs the $2.95 transaction fee. Existing AutoPay customers from before November 12, 2025, must re-enroll after logging into the new portal. You can modify or cancel AutoPay anytime through the portal.
Pay by Phone
Use the 24/7 automated system by calling 1-888-253-1079. Have your account number ready. The system accepts credit/debit cards and electronic checks. A $2.95 fee applies to credit/debit card payments. For billing questions or assistance, call customer service at 941-861-6790 (or 941-861-6734 for Spanish) during business hours.
Mail Payments
Mail your payment stub with a check or money order (payable to Sarasota County Public Utilities) to: Utility Payment P.O. Box 31320 Tampa, FL 33631-3320
Include your full account number on the check. Do not send cash. Allow 5–7 business days for mail delivery and processing. This option is completely fee-free.
In-Person and Drop Box Payments
Visit the Public Utilities office in person at: 1001 Sarasota Center Blvd. Sarasota, FL 34240
Payments are accepted at the customer service counter during business hours (Monday–Friday; closed on weekends and major holidays).
For after-hours convenience, use the secure drop boxes located in Sarasota and Venice (checks or money orders only—no cash). Write your account number clearly on the payment. Drop box payments are processed the next business day.
Contact Customer Service
Reach Sarasota County Public Utilities customer service at 941-861-6790 (Monday–Friday during business hours) or email [email protected] for billing inquiries, payment arrangements, service starts/stops, or portal assistance. For after-hours emergencies or general county services, use the main county contact channels on the official website.
Frequently Asked Questions
Can I pay my Sarasota County utilities bill online without creating an account? Yes. The official Quick Pay guest option at https://css.scgovutility.com/quickpay allows one-time payments using only your account number—no login required.
What payment methods does SCGov.net accept for utilities? The portal and phone accept credit/debit cards and ACH/eCheck. Mail and drop boxes accept checks or money orders. Cash is not accepted by mail or drop box.
Is there a convenience fee for SCGov.net payments? Yes. A $2.95 transaction fee applies to all credit/debit card payments (online, phone, in-person, and AutoPay). ACH/eCheck and check payments are fee-free.
Where do I mail my Sarasota County utilities payment? Utility Payment, P.O. Box 31320, Tampa, FL 33631-3320. Always include your account number on the check.
What are the in-person payment hours and drop box options? In-person payments accepted Monday–Friday during business hours at 1001 Sarasota Center Blvd., Sarasota, FL. Secure drop boxes (checks only) are available in Sarasota and Venice for after-hours deposits.
How do I set up AutoPay for my Sarasota County utilities bill? Log into the Customer Self-Service Portal at https://css.scgovutility.com and enroll. Re-enroll if you had prior AutoPay. ACH/eCheck is fee-free.
What services does Sarasota County Public Utilities provide? Water supply, wastewater collection, and reclaimed water services for residents and businesses in Sarasota County, Florida.
How do I get help with the new portal or payment issues? Call 941-861-6790 or email [email protected]. For new account numbers or activation codes, use the online request form on the Bill Pay page.
