Rogue Valley Sewer Services (RVSS) is a special district providing wastewater disposal and sewer services to areas in Jackson County, Oregon, including Central Point, Eagle Point, Phoenix, Talent, White City, and parts of Medford. Customers can pay bills securely online via the XPress Bill Pay portal, by phone at 833-292-0650, mail, drop box, or in person at multiple locations, with auto-pay options available to avoid late fees.
Learn how to pay your Rogue Valley Sewer bill, set up auto payments, view statements, and contact support using the official links below.
Rogue Valley Sewer Services – My Account
https://www.rvss-or.gov/my-account
Log in or register for XPress Bill Pay to view balances, pay bills, and set up auto-pay. Use your 9-digit customer number and last name or business name from your bill.
Sewer Billing Information
https://www.rvss-or.gov/sewer-billing-information
Access billing details, payment locations, and instructions for quarterly/annual discounts.
Payment Options
1. Pay Online via XPress Bill Pay Portal
- Website: Visit rvss-or.gov/my-account to create an account and pay.
- Features:
- One-time or scheduled payments; view current balance, payment history, and statements.
- Enroll in auto-pay for automatic deductions (monthly, quarterly, or annual).
- Secure 24/7 access with real-time confirmation.
- Payment Methods: Credit/debit card (Visa, MasterCard, Discover) or eCheck/ACH (bank account).
- Enrollment: Use your 9-digit customer number and name; email verification required. For quarterly (3% discount) or annual (5% discount) billing, call 541-664-6300 first.
- Fees: No processing fees; late fees apply if not paid by due date. Returned payments incur charges.
2. Pay By Phone
- Phone Number: Call 833-292-0650 (24/7 automated system).
- Accepted: Credit/debit card (Visa, MasterCard, Discover).
- Process: Provide account number and follow prompts; have payment card ready. Instant processing.
3. Pay By Mail
- Mailing Address: Use the remittance address on your bill (typically Rogue Valley Sewer Services, PO Box in Central Point, OR—confirm on statement).
- Instructions: Include payment stub with check or money order (no cash); write customer number on check. Allow 7-10 days for processing.
4. Pay In Person or Drop Box
- Locations: RVSS Office (138 W. Vilas Road, Central Point, OR), Central Point City Hall, Phoenix City Hall, or 13 other utility payment locations throughout the Rogue Valley (list via rvss-or.gov).
- Accepted: Cash, check, credit/debit card.
- Hours: Vary by location; drop boxes available 24/7.
5. Auto-Pay via Bank
- Setup: Call 385-218-0343 to arrange automatic bank drafts (ACH); available for customers billed directly by RVSS.
6. Payment via doxo
- doxo.com: Pay with credit/debit card, Apple Pay, or bank account. Free for bank transfers; fees may apply for cards.
Account & Billing Support
- Customer Service Phone: 541-664-6300 (Mon-Fri 8 a.m.-5 p.m. PT for inquiries, billing changes, or quarterly/annual setup).
- Email: [email protected]
- Address: 138 W. Vilas Road, Central Point, OR 97502
Assistance Programs
- Quarterly Billing: 3% discount for single-family residential; pay two months in advance.
- Annual Billing: 5% discount; pay 11 months in advance.
- Late Fees: Applied if not paid in full by due date; contact support for arrangements.
- Service Changes: Call 541-664-6300 to start/stop service.
FAQs
How do I pay my Rogue Valley Sewer bill by phone?
Call 833-292-0650, provide your account number, and follow prompts to pay with a credit/debit card (Visa, MasterCard, Discover).
How do I set up auto-pay?
Log in to XPress Bill Pay at rvss-or.gov/my-account and select monthly auto-pay, or call 385-218-0343 for bank ACH. For quarterly/annual, call 541-664-6300.
Where can I pay in person?
Use the drop box at 138 W. Vilas Road, Central Point, or 13 other utility locations (e.g., city halls); include your payment stub.
What are the discounts for billing frequency?
Quarterly: 3% savings; annual: 5% savings for single-family residential billed directly by RVSS—call 541-664-6300 to enroll.
How do I register for online payments?
Go to rvss-or.gov/my-account, enter your 9-digit customer number and name, verify email, and set up your account. If names don’t match, call 541-664-6300.
Tips for Managing Your Rogue Valley Sewer Bill
- Register for XPress Bill Pay and enroll in auto-pay to avoid late fees and ensure on-time payments.
- Opt for quarterly or annual billing for discounts if eligible—contact 541-664-6300 to switch.
- Pay in full by the due date to avoid fees; use the portal to track usage and history.
- Save confirmation numbers and monitor for service alerts on rvss-or.gov.
- Use official channels only to prevent scams; RVSS does not request payments via unsolicited calls or texts.
Rogue Valley Sewer Services offers flexible bill pay—start with XPress Bill Pay for easy online access!