The City of Riviera Beach Utilities in Florida provides essential water, sewer, and related services to residents and businesses. A new billing and online payment system has been implemented to improve convenience, offering better access to account information, payment history, and usage summaries. Paying your utility bill on time helps avoid late fees and service interruptions.
Key Resources for Riviera Beach Utilities Bill Pay
- https://rivierabeachflcitizens.munisselfservice.com/default.aspx — Official City of Riviera Beach Citizen Self-Service portal for viewing bills, payment history, usage data, and making one-time or recurring payments with credit/debit cards or checking accounts. Registration is required for full access; the system supports automatic payments.
- https://www.rivierabch.com/government/utility/payutilities — Main City page with comprehensive information on all ways to pay your utility bill, including phone, online, in-person, drop box, and mail options, plus enrollment instructions for autopay.
Online Payment and Self-Service Options
The City of Riviera Beach offers a modern online self-service portal for utility customers. New users register with their name, email (as username), password, and utility account/CID details. Once logged in, you can view real-time account information, billing and payment history, service summaries, and consumption graphs on any device.
Payments are accepted via major credit cards, debit cards, and checking accounts. You can also enroll in automatic bill payment (EFT from checking account or recurring credit card payments) directly through the portal to ensure on-time payments every month. The system provides significant improvements for managing your utility account conveniently from home or on the go.
Pay by Phone
Make payments 24/7 by calling the dedicated automated payment line: 1-877-878-7406
Major credit cards, debit cards, and checking accounts are accepted. Have your City of Riviera Beach utility account number ready. For general customer service assistance during business hours, call (561) 845-4050.
In-Person Payments and Drop Box
Pay in person at City Hall or use the convenient 24/7 drop box.
City Hall Lobby / In-Person Service 600 W. Blue Heron Boulevard Riviera Beach, FL 33404 Hours: Monday–Friday, 8:30 a.m. – 4:30 p.m. (or until 5:00 p.m. for some services; confirm for holidays) Accepted: Cash, major credit/debit cards, checks, cashier’s checks, and money orders. Kiosks are also available in the lobby for self-service payments.
24/7 Drop Box Located on the west side of City Hall at 600 W. Blue Heron Boulevard. Use for check or money order payments (include payment stub). Available every day, including weekends and holidays.
By Mail Payments
Mail your payment (check or money order only — do not send cash) with the payment stub to: City of Riviera Beach P.O. Box 916035 Orlando, FL 32891-6035
Allow sufficient time for mail delivery and processing to meet your due date.
Riviera Beach Utilities Customer Service and Contact Information
Customer Service Phone (561) 845-4050 (Monday–Friday, 8:30 a.m. – 5:00 p.m., excluding City holidays)
Automated Payment Line 1-877-878-7406 (24/7)
In-Person / City Hall Address 600 W. Blue Heron Boulevard, Riviera Beach, FL 33404
The City of Riviera Beach Utilities serves residents in the Riviera Beach area with water and sewer services. For emergencies or urgent issues outside business hours, use the automated line or check the City website for updates.
Frequently Asked Questions (FAQs)
How do I pay my Riviera Beach utility bill online?
Register or log in at the Citizen Self-Service portal to view your account and make payments with credit/debit card or checking account. New users need their account number and CID.
Can I set up automatic payments for my Riviera Beach utilities?
Yes. Enroll in automatic EFT (from checking account) or recurring credit card payments directly through the online self-service portal after logging in.
Where can I pay my Riviera Beach utility bill in person?
At City Hall (600 W. Blue Heron Boulevard, Riviera Beach, FL 33404) during lobby hours (Monday–Friday, approximately 8:30 a.m. – 4:30/5:00 p.m.). Cash, cards, checks, and money orders are accepted. A 24/7 drop box is also available on the west side of the building.
What is the phone number to pay my Riviera Beach bill by phone?
Call the 24/7 automated line at 1-877-878-7406. Credit/debit cards and checking accounts are accepted.
How do I mail a payment for my Riviera Beach utilities?
Send check or money order (with stub) to City of Riviera Beach, P.O. Box 916035, Orlando, FL 32891-6035. Do not mail cash.
What customer service number should I call for Riviera Beach utilities questions?
Call (561) 845-4050 during business hours (Monday–Friday, 8:30 a.m. – 5:00 p.m.) for billing or account assistance.
Is there a drop box or after-hours payment option?
Yes. The 24/7 drop box at City Hall (west side, 600 W. Blue Heron Boulevard) accepts check or money order payments anytime.
How do I register for the online utility portal?
Visit the self-service portal, provide your name, email (as username), create a password, and enter your City of Riviera Beach utility account number and customer ID (CID). Instructions are available on the City website.
