Passaic Valley Water Commission (PVWC) supplies safe, high-quality drinking water to more than 500,000 residents and businesses in northern New Jersey. Monthly bills include usage charges with a clear due date, and timely payment prevents late fees or service interruptions.
- For the most current payment options, visit the official Billing & Rate Info page at https://www.pvwc.com/Customer-Service/Customer-Information/Billing-Rate-Info where you can review every verified method in detail.
- You can also make a secure one-time or recurring payment directly through the official Paymentus portal at https://ipn4.paymentus.com/cp/pawc to view your account and complete transactions instantly.
One-Time Payment (Guest Pay)
PVWC offers a convenient guest pay option for one-time payments without requiring full account registration. This quick-pay feature lets you settle your current bill securely using your account number.
To complete a one-time payment:
- Go to the official one-time payment portal.
- Enter your account number exactly as shown on your statement.
- Select credit/debit card (American Express, Discover, MasterCard, Visa) or e-check.
- Review the total (including the convenience fee) and submit.
Payments are processed promptly with confirmation provided. This method is ideal for occasional users or those preferring manual payments.
Online Account Portal
Access the full Paymentus Customer Portal at https://ipn4.paymentus.com/cp/pawc. Registered users can view current and past bills, make payments, enroll in AutoPay, switch to paperless billing, and manage their account 24/7. New customers must create a username with their email after receiving their first bill.
Automatic Payments (AutoPay)
Enroll in AutoPay through the Paymentus portal after registering your account. This service automatically deducts your full billed amount from your bank account or card on the due date each month. All previously enrolled customers must re-enroll in the new system. Modify or cancel AutoPay anytime through the portal.
Pay by Phone
Pay your bill 24/7 using the automated interactive phone system by calling 973-340-4300 or toll-free 1-877-772-7077. Have your account number ready. Credit/debit card or e-check payments are accepted with convenience fees displayed before confirmation.
Mail Payments
Mail your payment with a check or money order payable to Passaic Valley Water Commission. Include your full account number on the check. Send to: Passaic Valley Water Commission P.O. Box 11393 Newark, NJ 07101-4393
Mail payments incur no convenience fees but allow 5–7 business days for delivery and processing. Do not send cash.
In-Person Payments & Locations
Main Office 1525 Main Avenue Clifton, NJ 07011
- Hours: Monday–Friday, 7:30 AM – 6:00 PM
- Payment methods: Cash, check, money order, American Express, Discover, MasterCard, or Visa
In-person payments are accepted at the payment window during business hours. Additional in-store cash payment options are available at Walmart locations.
Contact Customer Service
For billing inquiries, payment arrangements, or portal support, call 973-340-4300 (Option #1 for Customer Service) Monday–Friday during business hours. The main office is located at 1525 Main Avenue, Clifton, NJ 07011. For water emergencies, call the same number 24/7.
Frequently Asked Questions
Does PVWC offer one-time guest payments? Yes. Quick one-time payments are available through the official Paymentus portal without full account registration.
What payment methods are accepted? Online and phone accept credit/debit cards and e-checks. In-person accepts cash, checks, money orders, and cards. Mail accepts checks and money orders. Cash payments are also available at Walmart.
Are convenience fees charged? Yes. Fees apply to credit/debit card transactions and are displayed before confirmation.
What is the mailing address? Passaic Valley Water Commission, P.O. Box 11393, Newark, NJ 07101-4393. Always include your full account number.
Where can I pay in person? At the Main Office payment window, 1525 Main Avenue, Clifton, NJ 07011 (7:30 AM–6:00 PM, Monday–Friday) or at participating Walmart locations with cash.
How do I enroll in AutoPay? Register in the Paymentus portal and set up automatic payments. Previously enrolled customers must re-enroll in the new system.
What services does PVWC provide? Safe drinking water to over 500,000 customers in northern New Jersey.
How do I report a water emergency? Call 973-340-4300 24/7 for immediate assistance.
