ZipCash is the pay-by-mail toll billing program of the North Texas Tollway Authority (NTTA), designed for drivers without a TollTag transponder. When a vehicle without a TollTag uses NTTA roads such as the Dallas North Tollway (DNT), President George Bush Turnpike (PGBT), or Sam Rayburn Tollway (SRT), license plate images are captured and bills are sent to the registered owner. ZipCash tolls are higher than TollTag rates, and timely payment prevents late fees, vehicle registration blocks, or other enforcement actions.
Key Resources for ZipCash Toll Payments
- https://ssptrips.ntta.org/ — Official NTTA Customer Service Center portal for paying ZipCash bills online (one-time or recurring), managing accounts, viewing invoices, and signing up for electronic billing. Supports credit/debit card payments with ZipCash Account ID/PIN or license plate search.
- https://www.ntta.org/pay-your-bill — Central hub for all ZipCash payment methods, including online links, phone numbers, in-person locations, payment location map, and details on late fees or TollTag conversion to lower rates.
Quick Pay and Online Payment Options
NTTA offers a straightforward online payment system through the Customer Service Center at ssptrips.ntta.org. You can pay using your ZipCash Account ID and PIN (found on your invoice) or by searching with your vehicle’s license plate number and state. Payments are accepted via credit or debit card.
Options include one-time payments or signing up for automatic monthly payments (which can save 25% on tolls compared to standard ZipCash rates). Electronic billing is available — opt in via the portal or by scanning the QR code on your mailed invoice to receive future bills by email instead of USPS.
Pay by Phone
Call NTTA Customer Service to pay your ZipCash bill over the phone: 972-818-NTTA (6882) or 817-731-NTTA (6882)
Representatives are available during business hours, and the system supports payments with credit/debit cards. Account number or license plate details are typically required.
In-Person and Cash Payment Locations
NTTA operates several Customer Service Centers where you can pay ZipCash bills in person with cash, check, money order, or card. Major locations include:
- Dallas: 39025 LBJ Service Road (inside DPS office), Dallas, TX 75232 – Monday–Friday 8 a.m.–5 p.m.
- Fort Worth: 4825 Overton Ridge Boulevard, Suite #304, Fort Worth, TX 76132 – Monday–Friday 8 a.m.–6 p.m., Saturday 9 a.m.–5:30 p.m.
- Grand Prairie: 5244 S. State Highway 360, Suite #384, Grand Prairie, TX 75052 – Monday–Friday 8 a.m.–6 p.m., Saturday 9 a.m.–5:30 p.m.
- Irving: 5555 President George Bush Turnpike, Irving, TX 75038 – Monday–Friday 8 a.m.–6 p.m., Saturday 9 a.m.–5:30 p.m.
- Mesquite: 2110 N Galloway Ave #120, Mesquite, TX 75150 – Monday–Friday 8 a.m.–6 p.m., Saturday 9 a.m.–5:30 p.m.
- Plano: 5900 W. Plano Pkwy, Plano, TX 75093 – Monday–Friday 8 a.m.–6 p.m., Saturday 9 a.m.–5:30 p.m.
Use the official payment location map on the NTTA website for additional partners, including participating Fidelity/MoneyGram locations. Appointments are recommended and can be scheduled online for personalized service.
By Mail Payments
While online and in-person are preferred for speed, you can mail payments with a check or money order (include your ZipCash Account ID). Follow instructions on your invoice or contact customer service for the exact remittance address. Mailed payments should allow sufficient processing time to avoid late fees.
NTTA Customer Service and Contact Information
Main Customer Service Phone 972-818-6882 (or 817-731-6882)
Customer Service Email [email protected]
Headquarters / Administrative Office 5900 West Plano Parkway, Suite 100, Plano, TX 75093
NTTA manages toll roads across North Texas, including DNT, PGBT, SRT, 360 Tollway, and others. Customer Service Centers are closed on Sundays (with some variations) and major holidays. Online account access is available 24/7.
Late Fees and Enforcement
ZipCash bills provide 25 days to pay without fees. Subsequent notices add late fees ($10 for first notice, additional $25 for second). Habitual non-payment (100+ unpaid tolls with notices) can result in vehicle registration blocks, impoundment, or bans from NTTA roads. Paying promptly or setting up autopay avoids these issues.
Frequently Asked Questions (FAQs)
How do I pay my ZipCash toll bill online?
Visit https://ssptrips.ntta.org/ and enter your ZipCash Account ID/PIN or search by license plate. Credit/debit card payments are accepted 24/7.
What phone number do I call to pay a ZipCash bill by phone?
Call 972-818-6882 or 817-731-6882. Have your invoice or license plate ready.
Where can I pay my ZipCash bill in person?
At any NTTA Customer Service Center (Dallas, Fort Worth, Grand Prairie, Irving, Mesquite, Plano) or participating MoneyGram locations. Check the payment location map for details and hours.
What is the difference between ZipCash and TollTag?
ZipCash is pay-by-mail at higher rates for occasional users. TollTag offers prepaid transponder accounts with significantly lower toll rates and automatic deduction.
Can I switch from ZipCash to TollTag to save money?
Yes. Sign up for a TollTag account online at the NTTA portal to receive 50% lower toll rates on future trips.
How do I sign up for electronic ZipCash billing?
Use the portal at ssptrips.ntta.org, scan the QR code on your bill, or call customer service after establishing online access.
What happens if I don’t pay my ZipCash invoice on time?
Late fees apply, followed by collection notices, possible vehicle registration blocks, and eventual legal action or road bans. Pay promptly or contact NTTA to resolve.
Does NTTA offer automatic payments for ZipCash?
Yes — sign up for monthly automatic payments through the online portal to save 25% on tolls and avoid late fees.