Paulding Putnam Electric Cooperative (PPEC) delivers reliable electric service and high-speed fiber internet to members across Paulding and Putnam counties in Ohio. Monthly bills cover energy usage, distribution charges, and any applicable internet services, with a clear due date printed on each statement. Timely payment prevents late fees and service interruptions.
- For the most current billing and payment details, visit the official Payment Options page at https://www.ppec.coop/payment-options.
- Members can also make secure one-time payments directly through the official Quick Pay portal at https://ppec.smarthub.coop/PayNow.html.
Guest Pay / Quick Pay Option
Paulding Putnam Electric Cooperative offers a convenient Quick Pay (Pay Now) one-time payment option through its official SmartHub system—no account registration or login required. This guest-style feature is ideal for occasional users or those who prefer to pay manually without setting up recurring access.
To complete a Quick Pay:
- Visit the Quick Pay portal at https://ppec.smarthub.coop/PayNow.html.
- Enter your PPEC electric account number and your last name or business name.
- If a match is found, the account screen will display your current amount due.
- Pay the total due or enter a different amount for a partial payment using a credit/debit card (Visa, MasterCard, or Discover) or electronic check (ACH).
- Review and submit for immediate confirmation.
Payments are processed securely and typically post the same or next business day. You will receive an on-screen receipt. No convenience fees apply when using the official Quick Pay system.
Online Account Management with SmartHub
Create a free SmartHub account at https://ppec.smarthub.coop/ for full 24/7 access. Once registered, you can view current and past bills, track usage history, enroll in paperless billing, receive email or text alerts, report outages, and manage multiple accounts. The free SmartHub mobile app (available for iOS and Android) provides the same features for on-the-go management.
Automatic Payments (AutoPay)
Set up recurring AutoPay through your SmartHub account or by calling the automated pay-by-phone line. Payments are deducted automatically from your bank account or card on the 9th of each month. This free service eliminates missed payments and late fees. You can modify or cancel AutoPay anytime through SmartHub or customer service.
Pay by Phone
Use the 24/7 secure automated pay-by-phone system by calling 855-940-3918. Have your account number ready. The system accepts credit/debit cards (Visa, MasterCard, Discover) and guides you through the payment process. For general billing questions or assistance, call member services at 800-686-2357 during office hours.
Mail Payments
Mail your payment stub with a check or money order (payable to Paulding Putnam Electric Cooperative) to: Paulding Putnam Electric Cooperative 401 McDonald Pike Paulding, OH 45879
Include your full account number on the check. Do not send cash. Allow 5–7 business days for mail delivery and processing. This option is completely fee-free.
In-Person, Drive-Thru, and Night Depository Payments
Visit the main office in person at: 401 McDonald Pike Paulding, OH 45879
Office and lobby hours are Monday through Friday, 7:30 AM to 4:00 PM (summer hours: 7:00 AM to 3:30 PM). Payments are accepted at the customer service counter or through the convenient drive-thru window during these hours.
For after-hours convenience, use the secure night depository at the office (checks or money orders only—no cash). Payments deposited after hours are processed the next business day.
Contact Customer Service
Reach Paulding Putnam Electric Cooperative member services at 800-686-2357 (Monday–Friday during office hours) for billing inquiries, payment arrangements, service starts/stops, or assistance. For outages or emergencies, use the same number or report via SmartHub. The main office is located at 401 McDonald Pike, Paulding, OH 45879.
Frequently Asked Questions
Can I pay my Paulding Putnam Electric bill online without creating an account? Yes. The official Quick Pay (Pay Now) option at https://ppec.smarthub.coop/PayNow.html allows one-time payments using only your account number and last name—no login required.
What payment methods does Paulding Putnam Electric accept? Official channels accept credit/debit cards (Visa, MasterCard, Discover) and electronic checks (ACH). Mail, drive-thru, and night depository accept checks or money orders only.
Are there convenience fees for Paulding Putnam Electric payments? No convenience fees apply when using official Quick Pay, SmartHub, AutoPay, phone, mail, or in-person options.
Where do I mail my Paulding Putnam Electric payment? Paulding Putnam Electric Cooperative, 401 McDonald Pike, Paulding, OH 45879. Always include your account number on the check.
What are the in-person payment hours and options? Monday–Friday, 7:30 AM–4:00 PM (7:00 AM–3:30 PM in summer) at 401 McDonald Pike, Paulding, OH 45879. Use the drive-thru window or night depository for after-hours check deposits.
How do I set up AutoPay for my Paulding Putnam Electric bill? Enroll through your SmartHub account or by calling 855-940-3918 and following the prompts. AutoPay is free and deducts automatically on the 9th of each month.
What services does Paulding Putnam Electric Cooperative provide? Electric distribution and high-speed fiber internet services to members in Paulding and Putnam counties, Ohio.
How do I report an outage or get help with payment arrangements? Call 800-686-2357 or use SmartHub. Flexible payment arrangements are available through member services.