Parish Water Company Bill Pay: Online, Phone & Locations

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Pay your Parish Water Company bill (Baton Rouge / East Baton Rouge Parish, LA) quickly and securely — use the official options for water service payments.

Parish Water Company is part of the Baton Rouge Water Company family and provides water service in portions of East Baton Rouge Parish. Bills are managed through the shared system at brwater.com. You can pay online (credit/debit card or ACH), by phone, by mail, at Western Union locations, or combine with City-Parish sewer/garbage at designated offices.

How to Pay Your Parish Water Bill Online

Pay online using credit/debit card or ACH (electronic check) through the official Baton Rouge Water Company system:

Convenience Fee: Applies to credit/debit card and some online payments (typically around $2.95, subject to change).

Enroll in Automatic Draft (bank account) for no-fee recurring payments — download the form from the website or call customer service.

Pay by Phone

Use the automated or live system for payments:

  • Payment Phone Number: 1-844-231-6361 (24/7 automated options available)
  • Parish Water Company Customer Service: (225) 952-7688

Payments by phone may take up to 48 hours to post. Have your 15-digit account number ready.

In-Person or Pay in Store

  • Western Union Quick Collect: Pay with cash at participating locations (Walgreens, Albertsons, Regions, etc.). Find spots at westernunion.com by entering your ZIP code and selecting Quick Collect.
  • City-Parish Sewer Department: Pay combined water + sewer + garbage bills in person at 1100 Laurel Street, Baton Rouge, LA 70802. Sewer issues only handled here (225-389-5378).
  • No dedicated drive-thru or walk-in at Parish Water offices for payments — use the above options.

Mail a Payment

Mail your check or money order (payable to Utility Payment Processing) with the payment stub to:

Utility Payment Processing
P.O. Box 738317
Dallas, TX 75373-8317

Always include your full 15-digit account number. Do not send cash. Allow sufficient time for delivery and processing.

Mobile App & Payment Assistant

  • No dedicated Parish Water mobile app.
  • The brwater.com site is mobile-friendly for online payments.
  • Enroll in eBill / paperless billing and Automatic Draft to simplify payments and avoid fees.

Fees & Late Payments

  • Convenience Fee: ~$2.95 for credit/debit card online or phone payments (subject to change).
  • Automatic Draft / ACH: Usually no extra fee.
  • Late payments can result in penalties, additional charges, or service disconnection. Contact customer service promptly for arrangements.
  • After-hours reconnections may incur extra fees.

Contact Information

  • Parish Water Company: (225) 952-7688
  • General Customer Service / Baton Rouge Water: (225) 925-2011
  • After-Hours Water Emergencies: (225) 926-3044
  • Mailing Address: Baton Rouge Water Company, P.O. Box 96016, Baton Rouge, LA 70896-9016
  • Office Location: 8755 Goodwood Blvd., Baton Rouge, LA 70806
  • Business Hours: Monday–Friday, 8:30 a.m. – 5:00 p.m. (phone support)

For sewer-related issues on combined bills, call 225-389-5378.

Parish Water Company Bill Pay – FAQs

How do I pay my Parish Water bill online?
Go to www.brwater.com and select Pay My Bill Online, or use the Speedpay portal. Credit/debit or ACH accepted (convenience fee applies).

Can I pay by phone?
Yes. Call 1-844-231-6361 for automated payments or (225) 952-7688 for Parish Water support.

Can I pay with cash in person?
Yes — use Western Union Quick Collect locations or the City-Parish Sewer Department at 1100 Laurel Street for combined bills.

What is the mailing address?
Utility Payment Processing, P.O. Box 738317, Dallas, TX 75373-8317. Include your 15-digit account number.

Are there convenience fees?
Yes — typically $2.95 for credit/debit card payments online or by phone. Automatic bank draft has no extra fee.

How do I set up automatic payments?
Enroll in Automatic Draft by downloading the form from brwater.com or calling customer service. No convenience fee.

What if my payment is late?
Contact (225) 952-7688 immediately to avoid penalties or disconnection.

Still need help?
Call (225) 952-7688 for Parish Water or visit www.brwater.com. Always check the instructions and account number on your latest bill.

Last updated: April 2026. Payment options and fees can change. Always verify using the official brwater.com website or contact information on your bill.

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