Paintsville Utilities Bill Pay: Online, Mail & In‑Person

You can pay your Paintsville Utilities bill online, by mail, through automatic bank draft, or in person at the Main Street office.

Pay Paintsville Utilities bill online
Paintsville Utilities official website

Online Bill Pay

Paintsville Utilities offers a simple online bill payment option.

  • Go to the Bill Payment page and click the green “Pay Your Bill Online” button.
  • Have your account number ready and follow the on‑screen prompts to complete your payment.
  • You can use common electronic payment methods (card or bank) as presented in the portal.

If Paintsville Utilities ever moves to a new online portal, they will update links on the official website and bill‑payment page.

Payment by Mail

You can mail your Paintsville Utilities payment by check or money order.

  • Mailing address for payments:
    Paintsville Utilities Commission
    P.O. Box 630
    Paintsville, KY 41240

Include your payment coupon and write your account number on the check or money order.
Mail your payment 5–7 business days before the due date to avoid late fees.

Automatic Bank Draft

Paintsville Utilities offers Automatic Bank Draft (ACH) as a worry‑free way to pay.

  • Your monthly bill amount is automatically deducted from your bank account and credited to your utility account.
  • There is no setup fee or charge for this payment method.
  • To enroll, download and complete the ACH Recurring Debit Form from the Forms & Reports section, then drop it off or mail it to the office with a voided check.

In‑Person & Drop‑Off Payments

You can pay your bill in person at the office payment counter.

  • Office / payment address:
    Paintsville Utilities Commission
    137 Main Street
    Paintsville, KY 41240
  • Office hours: Monday–Friday, 7:30 a.m. to 4:00 p.m.

They accept cash, check, or money order in person.
To avoid long lines, note that Mondays, Fridays, and the first business day after a holiday are usually the busiest.

Bank Online Bill Pay & Third‑Party Apps

You can also pay Paintsville Utilities through:

  • Your bank’s online bill‑pay service, which will send an electronic or paper payment on your behalf.
    • Payments may take up to seven business days to post, and some banks may charge a fee.
  • doxo and similar third‑party apps allow you to pay with linked bank account, credit/debit card, or Apple Pay, but these services are unaffiliated with Paintsville Utilities and may charge extra fees.

For urgent bills, using Paintsville’s own online payment, mail (with enough lead time), or in‑person payment is safer.

Contact Information

  • Office / in‑person payments:
    137 Main Street, Paintsville, KY 41240
  • Mailing address (payments and correspondence):
    P.O. Box 630, Paintsville, KY 41240
  • Phone (office / customer support): (606) 789‑2630
  • After‑hours number: (606) 297‑2636
  • Customer support email: [email protected]

FAQs About Paintsville Utilities Bill Pay

How do I pay my Paintsville Utilities bill online?

Go to paintsvilleutilities.com/bill-payment and click the green “Pay Your Bill Online” button, then enter your account number and follow the prompts to complete payment.

Can I set up automatic payments for Paintsville Utilities?

Yes. Enroll in Automatic Bank Draft by filling out the ACH Recurring Debit Form from the Forms & Reports section and submitting it with a voided check; your bill will be drafted each month with no extra fee.

Where can I pay my Paintsville Utilities bill in person?

You can pay in person at the Paintsville Utilities Commission office, 137 Main Street, Paintsville, KY 41240, Monday–Friday, 7:30 a.m.–4:00 p.m., using cash, check, or money order.

What is the mailing address for Paintsville Utilities payments?

Mail payments with your coupon to Paintsville Utilities Commission, P.O. Box 630, Paintsville, KY 41240, and send them 5–7 business days before the due date.

Can I use my bank’s online bill pay to pay Paintsville Utilities?

Yes. You can use your bank’s online bill pay, but payments may take up to seven business days to post, and your bank may charge a small fee. Always enter the correct name, address, and account number shown on your bill.

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