NUCO2 is a leading national provider of beverage-grade carbon dioxide (CO₂) solutions, serving restaurants, bars, convenience stores, theme parks, and other hospitality venues with bulk CO₂ delivery, cylinder refills, and equipment services. Timely payment of your NUCO2 invoice ensures uninterrupted CO₂ supply, prevents delivery holds, late fees, or service interruptions, and maintains good account standing.
Official NUCO2 Payment Resources
- NUCO2 Online Payment Portal (BillerIQ) – Secure login portal to pay your bill, view current invoices, manage payments, and access account history 24/7.
- NUCO2 Customer Service Portal – Register to request deliveries, check order status, and manage account details (includes indirect support for billing inquiries).
1. Pay Online via Official Payment Portal (Recommended Primary Method)
The authorized online payment portal is the fastest and most convenient way to pay your NUCO2 bill 24/7.
How to pay:
- Visit the official payment portal at https://www.billeriq.com/ebpp/NuCO2/.
- Log in using your secure user ID and password (new users must register with the account number shown on your invoice and your billing ZIP code).
- Select your invoice or enter a payment amount.
- Choose your preferred method: bank account (ACH/eCheck) or credit/debit card.
- Review and submit for instant confirmation.
Payments typically post within 1–2 business days. You can also view full invoice history, set up recurring payments, and download statements directly in the portal. Note: No public guest/one-time payment option is available without login credentials.
2. Pay by Phone
For customers who prefer telephone assistance:
- Call NUCO2 Customer Service at 1-800-472-2855.
- Have your account number (located in the top right corner of your invoice) and payment details ready.
- Non-peak hours (before 10:00 AM EST or after 4:00 PM EST) are recommended for faster service.
Representatives can process payments securely or guide you through the online portal. Automated options may also be available during certain hours.
3. Pay by Mail
Mail payments remain a free option when using a check or money order (payable to NUCO2).
Instructions:
- Use the remittance coupon included with your monthly invoice.
- Clearly write your full account number on the check.
- Mail to the exact address printed on your statement (varies by account for security).
Allow 5–7 business days for delivery and posting. Never send cash.
4. Additional Account Management & Payment Options
- Customer Service Portal: Register at https://customerservice.nuco2.com/ to request CO₂ deliveries, check order status, and handle related account inquiries that may impact billing.
- Paperless Billing: Enable electronic statements through your payment portal login to receive invoices via email.
- Payment Arrangements: If you face financial hardship, contact customer service at 1-800-472-2855 immediately to discuss options before your due date.
5. Important 2026 Security & Policy Notes
- Always use official NUCO2 domains (nuco2.com, billeriq.com/ebpp/NuCO2/, or customerservice.nuco2.com) and the verified phone number above.
- NUCO2 requires login credentials for all online payments to protect customer data.
- The company never requests payment via gift cards, wire transfers, cryptocurrency, or unsolicited links.
- Late payments may result in delivery holds or additional fees. For urgent CO₂ needs or low-gas situations, use the Customer Service Portal or call 1-800-472-2855.
Customer Service Contacts
- Phone: 1-800-472-2855 (main billing and payment support)
- Email: [email protected]
- Corporate Office: 2800 SE Market Place, Stuart, FL 34997
Frequently Asked Questions (FAQs)
1. What is the official online portal to pay my NUCO2 bill? Use the secure BillerIQ portal at https://www.billeriq.com/ebpp/NuCO2/. A login ID and password are required.
2. Is there a guest or one-time payment option without login? No. All online payments require registration and login for security reasons.
3. How do I register for the payment portal? Visit https://www.billeriq.com/ebpp/NuCO2/ and use your account number (top right of your invoice) and billing ZIP code to create credentials.
4. What payment methods are accepted? Bank account (ACH/eCheck) and credit/debit cards through the official portal. Checks by mail are also accepted.
5. What phone number should I use for bill payments? Call 1-800-472-2855. Non-peak hours (before 10 AM EST or after 4 PM EST) provide faster service.
6. Where do I mail my NUCO2 payment? Use the remittance address and coupon printed on your monthly invoice.
7. Can I view my invoices and payment history online? Yes – full access is available after logging into the payment portal.
8. How quickly do online payments post? Most electronic payments post within 1–2 business days.
9. What should I do if I cannot pay my full bill? Contact customer service at 1-800-472-2855 right away to discuss payment arrangements.
10. Does the Customer Service Portal handle payments? No – it is primarily for ordering CO₂ deliveries and managing service requests. Use the separate BillerIQ payment portal for bills.
11. Are third-party bill-pay services recommended? No. NUCO2 only endorses its official payment portal, verified phone line, and mail to avoid extra fees or delays.
12. How do I request a CO₂ delivery or report low gas? Register and log in at https://customerservice.nuco2.com/ or email [email protected].
