The City of North Las Vegas, Nevada provides water, sewer, and related utility services to residents. Paying your utility bill is convenient through the official online portal, phone, or in-person options.
- The main resource for utility billing and payments is the City of North Las Vegas Utilities Department portal at https://payutil.cityofnorthlasvegas.com/.
- For complete payment instructions and service information, visit the Payment Options page at https://www.cityofnorthlasvegas.com/residents/water/payment-options.
Pay Online (Quick Guest Payment & Full Account Access)
The City of North Las Vegas Utilities Department offers a secure online portal that supports quick guest payments without registration and full account management.
How to pay online:
- Visit the payment portal at https://payutil.cityofnorthlasvegas.com/.
- Select the option to “Quickly Pay Your Bill Without Registering” for a one-time guest payment.
- Enter your customer and account numbers (found on your bill).
- Choose your payment method (credit/debit card or bank account) and complete the transaction.
This guest payment feature is ideal for one-time bills. For recurring access, create a full account to view consumption history, set up autopay, schedule payments, and manage notifications. The portal is available 24/7 and provides a fast, secure way to handle payments.
Pay by Phone
Make payments using the automated or customer service phone lines.
Customer Service Phone: (702) 633-1484
How to pay by phone:
- Have your account and customer numbers ready.
- Follow the prompts to process payment with a credit/debit card or bank account.
This option is convenient for quick payments or when you need assistance with your account. Customer service can also help with billing questions or payment arrangements during business hours.
Pay In Person
You can pay your utility bill in person at the Utilities Payment Center or other City facilities.
Utilities Payment Center Address: 2250 Las Vegas Blvd. North North Las Vegas, NV 89030
Phone: (702) 633-1000 (general contact)
Payments can also be made at City Hall or other designated locations. Confirm current hours and availability by calling customer service, as in-person options provide immediate confirmation and support for complex account issues.
Pay by Mail
Mail your payment (check or money order) with the remittance slip or your account number clearly indicated.
Mailing Address: City of North Las Vegas Utilities Department P.O. Box 360118 North Las Vegas, NV 89036-0118
Allow sufficient time for mail delivery and processing to ensure your payment is received before the due date. Include your full account information to avoid delays.
Automatic and Recurring Payments
Enroll in Direct Debit or autopay through the online portal for automatic monthly deductions from your checking or savings account. You can register online or visit the Utilities Department in person with a voided check. This option helps ensure timely payments and reduces the risk of late fees.
Bill Assistance and Payment Plans
If you are having difficulty paying your utility bill, the City of North Las Vegas offers options for assistance.
Contact customer service at (702) 633-1484 to discuss:
- Payment plans or extensions
- Other relief programs based on eligibility
The City is committed to working with customers to avoid service disconnections. Additional local resources for financial assistance in North Las Vegas may be available through community organizations—call customer service for referrals.
Contact North Las Vegas Utilities
Customer Service Phone: (702) 633-1484 Utilities Payment Center: 2250 Las Vegas Blvd. North, North Las Vegas, NV 89030 Mailing Address: P.O. Box 360118, North Las Vegas, NV 89036-0118 Online Portal: https://payutil.cityofnorthlasvegas.com/
For the fastest assistance, have your account number ready. The Utilities Department serves residents throughout North Las Vegas—confirm your specific service details when contacting the office.
Frequently Asked Questions
How do I make a one-time payment for my North Las Vegas utilities bill online?
Use the “Quickly Pay Your Bill Without Registering” option at https://payutil.cityofnorthlasvegas.com/. Enter your customer and account numbers to complete a guest payment.
What phone number can I call to pay my bill?
Call (702) 633-1484 for customer service and payment assistance. Have your account numbers ready.
Where can I pay my bill in person?
Visit the Utilities Payment Center at 2250 Las Vegas Blvd. North, North Las Vegas, NV 89030 or other City facilities during business hours.
Can I pay my North Las Vegas utilities bill by mail?
Yes. Mail your check or money order with your account information to P.O. Box 360118, North Las Vegas, NV 89036-0118.
Does the City offer automatic payments or assistance plans?
Yes. Enroll in Direct Debit or autopay through the portal. Contact (702) 633-1484 for payment plans or assistance options if you are having difficulty paying.
How long does it take for online payments to post?
Online payments typically post within 1-2 business days. Confirm receipt before any due dates to avoid late fees.
