North Georgia EMC (Electric Membership Corporation) delivers reliable electric service to members across northwest Georgia. Paying your bill on time helps avoid late fees, supports the cooperative’s operations, and keeps your account in good standing. NGEMC offers convenient and secure payment options, including a prominent Quick Pay feature for one-time payments without login, full online account management through the member portal and mobile app, 24/7 self-service kiosks at office locations, retail checkout options, automatic bank draft, and traditional mail.
- Make a fast one-time payment without creating an account using Quick Pay at the official customer portal: https://billing.ngemc.com/onlineportal/.
- For complete details on every current payment method, kiosk locations, retail options, and automatic payment enrollment, visit the official Ways to Pay page at https://www.ngemc.com/account/waytopay/.
Quick Pay – One-Time Payment Without Login
NGEMC provides a convenient Quick Pay option that allows you to view your balance and make a secure one-time payment without signing in or creating a full account. This guest-style feature is ideal when you need to pay immediately.
How to use Quick Pay:
- Go to the customer portal at https://billing.ngemc.com/onlineportal/ and select the Quick Pay option (or go directly to the Quick Pay section).
- Enter your account number.
- Review your current balance and due date.
- Complete the payment with a credit/debit card (Visa, Mastercard, Discover, American Express) or e-check.
Payments post promptly with confirmation. No username or password is required, making this the fastest digital method for one-time payers.
Pay Online with Full Account Access (Member Portal & Mobile App)
Register or log in at the secure member portal for complete account management. Features include viewing current and past bills, detailed usage history, one-time or scheduled payments, payment history, and account updates.
Portal access: https://billing.ngemc.com/oscp/ (or through the main customer portal link above). The free My NGEMC mobile app (available on the App Store and Google Play) offers the same features on the go, including bill pay, outage reporting, usage tracking, and alerts.
The portal and app are available 24/7. E-check and card payments are supported (card limits typically $20 minimum to $2,000 per billing period).
Pay North Georgia EMC Bill by Phone
Call any NGEMC office during business hours for payment assistance or to set up automatic options. Representatives can process credit/debit card or check payments over the phone.
Main Customer Service: 706-259-9441 (Dalton) Other offices:
- Fort Oglethorpe: 706-866-2231
- Calhoun: 706-629-3160
- Trion: 706-734-7341
A 24/7 phone system is also available for certain account actions such as payment arrangements (up to 14 days deferral in some cases).
Pay In Person – Kiosks, Drive-Thru & Retail Locations
Self-Service Payment Kiosks (Immediate Posting) Touchscreen kiosks accepting cash, check, and card are available at all four office locations. Payments post immediately (cash overpayments are applied as bill credit; no change given).
Office Locations with Kiosks & Drive-Thru:
- Dalton Office: 1850 Cleveland Highway, Dalton, GA 30721 (Drive-thru: M–F 7:30 a.m.–5:00 p.m.; Phone: 706-259-9441)
- Fort Oglethorpe Office: 3368 Battlefield Parkway, Fort Oglethorpe, GA 30742 (Drive-thru: M–F 7:30 a.m.–5:00 p.m.; Phone: 706-866-2231)
- Calhoun Office: 1128 South Wall Street, Calhoun, GA 30701 (Phone: 706-629-3160)
- Trion Office: 13822 Highway 27, Trion, GA 30753 (Phone: 706-734-7341)
Retail Checkout (with $1.50 Convenience Fee) Pay at participating retail registers. Generate a barcode at sedccheckout.com by entering your account number, then scan and pay at the register. Cash is widely accepted.
Pay by Mail
Mail your check or money order (payable to North Georgia EMC) along with the payment stub or your account number clearly written on the check.
Mailing Address: North Georgia EMC P.O. Box 1407 Dalton, GA 30722
Allow 7–10 business days for delivery and processing. Use this address for all mailed payments.
Automatic Payments (Bank Draft) & Other Programs
Enroll in free Bank Draft (automatic payment from your checking account) online through the member portal or at any office. You will still receive a bill showing the amount to be drafted.
Other options include Levelized Billing (predictable monthly amounts based on 12-month average) and Prepay Power (pay-as-you-go program with no deposit for eligible members). Contact an office or use the portal for enrollment details.
Important Billing Information
Bills are issued monthly. Late payments may incur fees. Payment arrangements (up to 14 days) are available 24/7 through the phone system or portal in many cases. Keep your account number readily available for all transactions. NGEMC does not charge convenience fees for portal, app, kiosk, or bank draft payments (retail checkout carries a $1.50 fee paid to the retailer).
Customer Service and Contact Information
Main Customer Service: 706-259-9441 Office Phones: Listed above by location Physical Addresses: Listed above (all locations have drive-thru/kiosks) Mailing Address: P.O. Box 1407, Dalton, GA 30722
Business hours are generally Monday–Friday (drive-thru typically 7:30 a.m.–5:00 p.m.; phone hours may extend slightly). Have your account number ready for faster assistance. Outage reporting is available 24/7 through the app, portal, or by calling any office.
FAQs
How do I pay my North Georgia EMC bill without creating an account? Use Quick Pay at https://billing.ngemc.com/onlineportal/. Enter your account number for a fast one-time payment—no login required.
What phone number do I call to pay my NGEMC bill? Call any office: Dalton 706-259-9441, Fort Oglethorpe 706-866-2231, Calhoun 706-629-3160, or Trion 706-734-7341. Representatives assist during business hours.
Where can I pay my North Georgia EMC bill in person 24/7? Use the self-service kiosks at the Dalton, Fort Oglethorpe, Calhoun, or Trion offices. Drive-thru service is also available during business hours at most locations.
What is the mailing address for NGEMC payments? Send checks or money orders to P.O. Box 1407, Dalton, GA 30722. Include your account number.
How do I set up automatic payments? Enroll in free Bank Draft through the member portal at https://billing.ngemc.com/onlineportal/ or at any office.
Does North Georgia EMC charge convenience fees? No fees for portal, app, kiosk, or bank draft payments. Retail checkout carries a $1.50 fee paid to the retailer.
How do I find my North Georgia EMC account number? It appears on your monthly electric bill statement and in the online portal or app after login.
What should I do if I cannot pay on time? Use the 24/7 phone system or portal for payment arrangements (up to 14 days in many cases), or call an office during business hours.
