Ni Florida, part of SouthWest Water Company (now under Nexus Water Group), provides water and wastewater services to customers in Florida communities including Hudson and Tamiami areas. Monthly bills include usage charges with a clear due date printed on each statement. Timely payment prevents late fees and service interruptions.
- For the most current details on accounts and billing, visit the official Florida payment options page at https://www.swwc.com/florida/pay/ where you can log in to My Account or pay directly.
- You can also access the secure customer portal at https://account.mywater.us for quick payments and account management.
Guest Pay / One-Time Payment Option
SouthWest Water Company (Ni Florida) offers a convenient one-time payment option through its official My Account portal—no full recurring account registration is required for single transactions. This feature is ideal for occasional users or those who prefer to pay manually without creating a profile.
To complete a one-time payment:
- Visit the Florida payment options page and log in to My Account or use the quick pay flow.
- Enter your account number.
- Provide payment details using a credit/debit card or electronic check (ACH).
- Review the amount and submit for immediate confirmation.
Payments are processed securely and typically post the same or next business day. You will receive an on-screen receipt. The portal is fully secure and mobile-friendly. Business customers cannot use Visa or MasterCard for online payments but can pay via eCheck.
Online Account Management with My Account
Create a free My Account at https://account.mywater.us for full 24/7 access. Once registered, you can view current and past bills, track usage history, enroll in paperless e-billing, and manage your Ni Florida account from any device. The portal supports both one-time payments and recurring options. The customer portal was updated from the previous myaccount.swwc.com location—please update your bookmarks.
Automatic Payments (Bank Auto Draft)
Enroll in free Bank Auto Draft through My Account to have payments automatically withdrawn from your checking or savings account on the due date each month. This eliminates missed payments and late fees. You can modify or cancel Auto Draft anytime through the portal. A separate form may be required for reactivation if previously canceled.
Pay by Phone
Pay by phone by calling 877-233-0101 and pressing option 2 for payments. The automated system accepts credit/debit cards or bank account payments. For billing questions or assistance, the same number connects you to representatives during business hours.
Mail Payments
Mail your payment stub with a check or money order (payable to NI FLORIDA, INC – HUDSON or NI FLORIDA, INC – TAMIAMI) to the address printed on your monthly statement. Include your complete 10-digit account number on the check. Do not send cash. Allow 5–7 business days for mail delivery and processing. This option is completely fee-free.
In-Person Cash Payments at Walmart
Pay with cash at any Walmart MoneyCenter or Customer Service Desk using your utility bill information. Inform the Walmart associate of the utility name (Ni Florida) and provide your account number. This option provides immediate posting in most cases. A full list of payment locations and instructions is available on the official Florida payment options page.
Contact Customer Service
Reach SouthWest Water Company (Ni Florida) customer service by calling 877-233-0101 during business hours for billing inquiries, payment arrangements, service starts/stops, or portal assistance. Email: [email protected]. The company operates multiple Florida utilities under SouthWest Water Company.
Frequently Asked Questions
Can I pay my Ni Florida bill online without creating an account? The My Account portal supports quick payments after simple registration using your account number from the bill. Business customers can pay via eCheck.
What payment methods does Ni Florida accept? The portal accepts credit/debit cards and electronic checks. Mail accepts checks or money orders. Cash payments are available at Walmart.
Are there convenience fees for Ni Florida payments? Convenience fees may apply for credit/debit card payments (charged by the processor). Bank account and mail payments are fee-free. Confirm during checkout.
Where do I mail my Ni Florida payment? Make checks payable to NI FLORIDA, INC – HUDSON or NI FLORIDA, INC – TAMIAMI and include your 10-digit account number. Use the remittance address on your statement.
What are the in-person payment options? Pay with cash at any Walmart MoneyCenter or Customer Service Desk using your utility bill information. No dedicated public walk-in counters are listed for direct office payments.
How do I set up Auto Draft for my Ni Florida bill? Enroll through My Account at https://account.mywater.us. It is free and deducts automatically on the due date.
What services does Ni Florida provide? Safe drinking water and wastewater services in Florida communities including Hudson and Tamiami areas, operated by SouthWest Water Company.
How do I get help with payment arrangements or billing issues? Call 877-233-0101 during business hours or email [email protected]. Flexible arrangements are available through customer service.
