Mid-Carolina Electric Cooperative (MCEC) provides reliable electric service to members in central South Carolina. The cooperative offers multiple convenient and secure ways to pay your electric bill, including a one-time payment option that does not require a full online account.
- For a quick one-time payment without creating an account, use the official SmartHub one-time payment page at https://mcecoop.smarthub.coop/PayNow.html.
- For full account management, recurring payments, and additional features, access the SmartHub portal at https://mcecoop.smarthub.coop/.
One-Time / Guest Payment (No Full Account Required)
Mid-Carolina Electric Cooperative provides a convenient one-time payment option through SmartHub. No account registration or login is required.
Simply enter your account number and make a secure payment using a major credit or debit card (AMEX, Discover, MasterCard, or Visa) or a personal checking account. This guest-friendly method is ideal for occasional or one-time payers who prefer not to enroll in recurring services.
SmartHub Online Account and Payments
Registered members can log in to the SmartHub portal for complete self-service options. Features include:
- Viewing current and past bills
- Making one-time or recurring payments
- Enrolling in paperless (electronic) billing
- Setting up automatic payments
- Monitoring energy usage
Payments made through SmartHub using a checking account or major credit/debit cards are secure and typically post within 24 hours. The free SmartHub mobile app is also available for iOS and Android devices.
Pay by Phone
You can make payments over the phone using the automated system by calling:
- (803) 749-6500
- Toll-free: (888) 850-6770
The Easy Pay system accepts major credit and debit cards (AMEX, Discover, MasterCard, and Visa). Have your account number ready when calling. This option is available during extended hours for your convenience.
In-Person and Drive-Thru Payments
Mid-Carolina Electric Cooperative offers two convenient drive-thru locations for in-person payments:
Lexington Office 254 Longs Pond Road Lexington, SC 29072 Hours: Monday–Thursday, 7:30 a.m. – 5:30 p.m.; Friday, 7:30 a.m. – 11:30 a.m.
Irmo Office 7524 Broad River Road Irmo, SC 29063 Hours: Monday–Thursday, 7:30 a.m. – 5:30 p.m.; Friday, 7:30 a.m. – 11:30 a.m.
You can also pay with cash at participating retail stores by scanning the “Pay by Cash” barcode from your SmartHub account or bill (a $1.50 retail convenience fee applies). Payments post in real time.
Pay by Mail
Mail your payment with the remittance stub to: Mid-Carolina Electric Cooperative P.O. Box 669 Lexington, SC 29071
Include your account number on the check or money order. Payments are typically posted the next business day after receipt.
AutoPay, Budget Billing, and Pay As You Go
Automatic Bank Draft (AutoPay): Enroll to have your bill automatically drafted from your checking or savings account each month. This free service eliminates late fees and ensures on-time payment. Enroll by calling Member Services or completing the Bank Draft Authorization Form.
Budget Billing Plan: Average your past usage and projected costs for a fixed monthly bill amount. This helps with budgeting and requires an acceptable payment history. Contact Member Services to enroll.
Pay As You Go: A prepaid option with no deposit, no late fees, and no monthly bill. You pay for power in advance and manage usage accordingly. Call Member Services at (803) 749-6400 or toll-free (888) 813-8000 to sign up.
Customer Service Contact
Member Services / Billing Questions: (803) 749-6400 or toll-free (888) 813-8000 General Information: (803) 749-6555 or toll-free (888) 813-9000 Outages: (803) 749-6444 or toll-free (888) 813-7000 (or text MCEC to 85700 after registering)
Representatives are available during business hours to assist with payments, account questions, starting or stopping service, and payment arrangements.
Frequently Asked Questions
How do I make a one-time payment without creating an online account? Use the official one-time payment page at https://mcecoop.smarthub.coop/PayNow.html. Enter your account number to pay securely with a credit/debit card or checking account.
What payment methods are accepted online and by phone? SmartHub and phone payments accept AMEX, Discover, MasterCard, Visa, and personal checking accounts. Cash is accepted at drive-thru locations and select retail stores (with a $1.50 fee for retail).
Where can I pay in person? Visit the drive-thru locations at 254 Longs Pond Road, Lexington or 7524 Broad River Road, Irmo (hours listed above). Cash payments are also available at participating retail stores via the SmartHub barcode.
Can I set up automatic payments? Yes. Enroll in Automatic Bank Draft (AutoPay) through SmartHub or by calling Member Services. You can also choose the Budget Billing Plan for fixed monthly amounts.
What is the mailing address for payments? Mail payments to: Mid-Carolina Electric Cooperative, P.O. Box 669, Lexington, SC 29071.
How do I contact Mid-Carolina Electric for billing help? Call Member Services at (803) 749-6400 or toll-free (888) 813-8000 during business hours.
