The L.L.Bean Mastercard, issued by Citi Retail Services, offers exclusive rewards, Bean Bucks, and special financing for purchases at L.L.Bean stores and online. Monthly statements include your current balance and a clear due date. Timely payment prevents late fees and maintains good account standing.
- For the most current details on accounts and billing, visit the official L.L.Bean Credit Card login and payment page at https://citiretailservices.citibankonline.com/RSnextgen/svc/launch/index.action?siteId=PLCN_LLBEAN where you can manage your account or make payments securely.
- You can also review payment instructions and support on the L.L.Bean Mastercard program page at https://www.llbean.com/llb/shop/514535?page=llbean-mastercard.
Guest Pay / One-Time Payment Option
The L.L.Bean Mastercard offers a convenient one-time payment option through its official Citi Retail Services portal—no full recurring account login required for single transactions. This guest-style feature is ideal for occasional users or those who prefer to pay manually without creating a profile.
To complete a one-time payment:
- Visit the official payment portal and select the one-time payment option.
- Enter your 16-digit card number and verification details from your statement.
- Provide payment information using a credit/debit card or bank account (ACH).
- Review the amount and submit for immediate confirmation.
Payments are processed securely and typically post the same or next business day. You will receive an on-screen receipt. The portal is fully secure and mobile-friendly.
Online Account Management
Create a free online account at the official Citi Retail Services portal for full 24/7 access. Once registered, you can view current and past statements, track transactions, enroll in paperless e-billing, set up recurring payments, view your Bean Bucks balance, and manage your L.L.Bean Mastercard account from any device.
Automatic Payments
Enroll in free AutoPay through your online account to have payments automatically withdrawn from your bank account or charged to your card on the due date each month. This eliminates missed payments and late fees. You can modify or cancel AutoPay anytime through the portal.
Pay by Phone
Call customer service at 1-866-484-2614 (available 24/7 for automated payments; representatives during business hours) to make a payment or discuss your account. Have your card number ready. The interactive system guides you through the process securely. For assistance with billing questions or payment arrangements, the same number connects you to a representative.
Mail Payments
Mail your payment with a check or money order (payable to L.L.Bean Mastercard Payments) to: L.L.Bean Mastercard Payments P.O. Box 70603 Philadelphia, PA 19176-0603
Include your full 16-digit account number on the check. Do not send cash. Allow 5–7 business days for mail delivery and processing. This option is completely fee-free.
In-Store Payments at L.L.Bean Locations
Pay your L.L.Bean Mastercard balance in person at any L.L.Bean retail store or outlet during regular store hours. Present your statement or card at the register and inform the associate you are making a payment on your L.L.Bean Mastercard account. Most stores accept cash, checks, or debit/credit cards for in-store payments. This option provides immediate crediting and is convenient when shopping. Use the store locator on llbean.com to find the nearest location and confirm current hours.
Contact Customer Service
Reach L.L.Bean Mastercard customer service at 1-866-484-2614 (or 888-797-3880 for general inquiries) for billing inquiries, payment arrangements, or account support. For TTY: Use 711 or other Relay Service. Use secure messaging in your online account for faster responses.
Frequently Asked Questions
Can I pay my L.L.Bean Mastercard bill online without creating a full account? Yes. The official one-time payment option allows payments without signing on to a full account.
What payment methods does the L.L.Bean Mastercard accept? The portal and phone accept credit/debit cards and bank accounts (ACH). Mail accepts checks or money orders. In-store payments accept cash, checks, or cards where available.
Are there convenience fees for L.L.Bean Mastercard payments? No convenience fees are charged by Citi for official payments. Confirm any processor details during checkout.
Where do I mail my L.L.Bean Mastercard payment? L.L.Bean Mastercard Payments, P.O. Box 70603, Philadelphia, PA 19176-0603. Always include your full 16-digit account number on the check.
What are the in-store payment options? Pay directly at any L.L.Bean retail store or outlet during regular business hours.
How do I set up recurring payments or AutoPay? Log into your online account to enroll in AutoPay. It is free and automatic on the due date.
What services does the L.L.Bean Mastercard provide? A co-branded credit card for exclusive savings, Bean Bucks rewards, special financing offers, and convenient shopping at L.L.Bean stores and online.
How do I get help with billing questions or payment arrangements? Call 1-866-484-2614 or use the secure messaging in your online account. Flexible payment plans and assistance options are available.
