Lehi City Utilities provides water, sewer, garbage, and related services to residential and commercial customers in Lehi, Utah. Paying your Lehi City utility bill on time prevents late fees, service disconnection, reconnection charges, or liens on your property.
Official Lehi City Utilities Payment Resources
- Xpress Bill Pay Portal – Secure online portal to pay your bill, set up AutoPay, view account history, and receive electronic notifications (one-time or recurring payments available).
- Utilities Payment Information – Official city page with full payment instructions, AutoPay setup, in-person options, drop box, and customer service contacts.
Bank account (ACH/eCheck) payments through the authorized Xpress Bill Pay portal have the lowest or no additional fees. Credit/debit card payments incur a convenience fee (disclosed at checkout). Payments typically post within 1–2 business days.
1. Online Bill Pay via Xpress Bill Pay (Fastest & Most Recommended)
The authorized Xpress Bill Pay portal is the primary, secure way to pay your Lehi City utility bill 24/7.
How to pay:
- Visit the official portal: https://www.xpressbillpay.com/#/?org=Lehi10000.
- If you have an existing account, log in. Otherwise, click Sign Up in the top right corner, enter your email, create a password, and follow the prompts using your utility account number (found on your statement).
- Select your payment amount and choose bank account (ACH/eCheck) or credit/debit card.
- Review and submit for immediate confirmation.
The portal also supports AutoPay setup, payment history, and electronic bill notifications. One-time payments are available after quick sign-up.
2. Set Up AutoPay (Free Recurring Option)
Enroll in AutoPay through the Xpress Bill Pay portal for automatic monthly deductions from your checking or savings account. This eliminates missed payments and late fees. AutoPay is easy to modify or cancel anytime.
3. Pay by Phone
Call the Utilities Billing department at 385-201-1000 (Monday–Friday, 8:00 AM – 5:00 PM) for assistance. Representatives can process payments or help with AutoPay setup. This line also handles general utility questions and cancellations.
4. Pay by Mail
Mail a check or money order (payable to Lehi City Utilities) with no convenience fee.
Mailing address: Use the remittance address printed on your monthly statement or send to Lehi City, 153 N 100 E, Lehi, UT 84043. Include your account number clearly. Allow 5–7 business days for processing. Never send cash.
5. Pay In Person or Drop Box
- In-Person Payments: Visit City Hall at 153 N 100 E, Lehi, UT 84043 during business hours.
- After-Hours Drop Box: Located in the City Hall parking lot for check or money order payments.
Payments made in person or via drop box are typically processed the next business day.
6. Additional Management Options
- Paperless Billing: Sign up through the Xpress Bill Pay portal to receive bills by email.
- Service Cancellations/Moves: Call 385-201-1000 with your cancellation date. Utilities remain in the homeowner’s name until new tenants complete setup.
- Commercial Utilities: Require a printed application emailed to [email protected] with a driver’s license copy and $30 setup fee (not available online).
7. Payment Assistance & 2026 Notes
If you are experiencing financial hardship, contact the Utilities Department immediately to discuss payment arrangements or extensions before your due date. The City offers case-by-case options to avoid disconnection.
Important 2026 Notes:
- Always use official lehi-ut.gov domains and the verified Xpress Bill Pay portal linked above.
- The City never requests payment via gift cards, wire transfers, cryptocurrency, or unsolicited links.
- Late payments may result in service interruption after proper notice.
- For emergencies (water leaks, sewer issues), contact Public Works or the appropriate utility line.
Customer Service Contacts
- Utilities Billing: 385-201-1000 (Monday–Friday, 8:00 AM – 5:00 PM)
- Physical address: 153 N 100 E, Lehi, UT 84043
Frequently Asked Questions (FAQs)
1. What is the official online portal to pay my Lehi City utility bill? Use the authorized Xpress Bill Pay portal at https://www.xpressbillpay.com/#/?org=Lehi10000.
2. Is one-time payment available without full registration? Yes — one-time payments are supported after a quick sign-up using your account number.
3. Are there convenience fees for online payments? Bank account (ACH/eCheck) payments have the lowest or no additional fee. Credit/debit card payments incur a convenience fee (shown at checkout).
4. What phone number is used for utility payments? Call 385-201-1000 (Monday–Friday, 8:00 AM – 5:00 PM).
5. Where do I mail my Lehi City utility payment? Use the remittance address printed on your monthly statement or send to Lehi City, 153 N 100 E, Lehi, UT 84043.
6. How do I set up AutoPay? Enroll directly through the Xpress Bill Pay portal.
7. Can I pay in person or use a drop box? Yes — in-person at City Hall or use the after-hours drop box in the parking lot.
8. How quickly do online payments post? Most electronic payments post within 1–2 business days.
9. What services are included on my Lehi City utility bill? Water, sewer, garbage, and related municipal services (note: some garbage services may be provided through an HOA).
10. What should I do if I cannot pay my full bill? Contact Utilities Billing at 385-201-1000 immediately to discuss payment arrangements.
11. Can I view my billing and usage history online? Yes — full access is available after signing into the Xpress Bill Pay portal.
12. Are third-party bill-pay services recommended? No. Lehi City only endorses its official Xpress Bill Pay portal, phone, mail, and in-person options to avoid extra fees or delays.
