Lancaster County Natural Gas Authority (LCNGA) delivers reliable natural gas service to homes and businesses across Lancaster County, South Carolina. Paying your gas bill on time ensures uninterrupted service and helps avoid late fees or disconnection.
Key Resources for LCNGA Bill Pay
- https://payonline.lcngasc.com/oscp/ — Official LCNGA Customer Portal featuring Quick Pay for guest payments without login, full account access, bill viewing, payments, alerts, and the mobile app integration. Payments processed here are applied immediately.
- https://lcngasc.com/ — Main LCNGA website with billing options overview, office details, FAQs, service applications, safety information, and links to the portal.
Quick Pay and Online Payment Options
LCNGA’s customer portal provides easy online bill payment with a Quick Pay feature designed for quick transactions without requiring a full login. Simply enter your account details to pay your current bill securely using a credit card or bank account. Registered users can also view statements, payment history, set up alerts, enroll in paperless billing, and manage preferences 24/7.
The official LCNGA Mobile App (available on App Store and Google Play) offers the same convenient features on the go, including bill viewing and payments. Avoid third-party services like Doxo, as they may charge extra fees and delay processing—official portal payments are credited immediately to prevent late fees or service issues.
Pay by Phone
Contact LCNGA to make payments or discuss your account by phone. The main customer service number is 803-285-2045. Have your account number ready for efficient service. Automated or representative-assisted payments are available during business hours.
In-Person, Drive-Thru, and Night Deposit Payments
Pay in person or use convenient drive-thru and night deposit options at LCNGA’s three offices. All locations offer drive-thru service where available, with lobby access during specified hours.
- Lancaster Main Office: 1010 Kershaw Camden Highway, Lancaster, SC 29720. Phone: 803-285-2045. Customer service hours: Monday–Friday, 8:00 a.m.–5:00 p.m. Drive-thru and night deposit available.
- Indian Land Office: 9041 Northfield Drive, Fort Mill, SC 29707. Phone: 803-548-4777. Customer service hours: Monday–Friday, 8:00 a.m.–5:00 p.m. Drive-thru and lobby service.
- Kershaw Office: 107 North Cleveland Street, Kershaw, SC 29067. Customer service hours: Monday–Friday, 8:00 a.m.–5:00 p.m. Lobby hours may vary (typically start at 9:00 a.m.).
These options accept cash, checks, money orders, and cards as applicable. Night deposit boxes are available for after-hours payments at participating offices.
By Mail Payments
Mail your check or money order (include the payment stub or account number) to the address provided on your monthly bill or return envelope. Allow adequate processing time for mail delivery to ensure payment posts before the due date. Contact customer service for the exact remittance address if needed.
Bank Draft and Levelized Payment Plans
LCNGA offers a Bank Draft (automatic payment) plan that deducts your monthly bill directly from your checking or savings account, saving time and ensuring on-time payments.
Levelized (budget) payments are available for customers with at least one year of service history. This plan averages your annual usage into equal monthly payments for predictable billing. Sign up through the customer portal or by contacting an office.
LCNGA Customer Service and Contact Information
Main Customer Service Phone 803-285-2045 (Lancaster office – primary contact for billing, payments, and service questions)
Indian Land Office Phone 803-548-4777
Emergency / Gas Leak Call 803-285-2045 immediately or 911 if you smell gas. Leave the area first if safe.
Email [email protected] (for non-urgent inquiries)
Service Area Primarily Lancaster County, South Carolina, serving residential, commercial, and industrial customers with safe, affordable natural gas.
Frequently Asked Questions (FAQs)
How do I pay my LCNGA gas bill online?
Use the Quick Pay feature or full customer portal at https://payonline.lcngasc.com/oscp/ for fast payments without or with login. The mobile app provides the same options.
Does LCNGA offer Quick Pay or guest payments?
Yes. The Quick Pay option allows payments without creating a full account login through the official portal.
What are the in-person payment locations for LCNGA?
Pay at the Lancaster office (1010 Kershaw Camden Hwy), Indian Land office (9041 Northfield Drive, Fort Mill), or Kershaw office (107 N Cleveland St). Drive-thru and night deposit available at most locations.
Does LCNGA offer levelized or budget payments?
Yes, levelized payments are available for customers with at least one year of service history. Enroll via the portal or by calling customer service.
How can I pay my LCNGA bill by phone or mail?
Call 803-285-2045 for phone payments. Mail checks to the address on your bill or use the return envelope. Bank draft is also available for automatic payments.
Are there fees for credit card payments with LCNGA?
A convenience fee applies to credit card payments (historically noted around $2; confirm current amount in the portal before paying).
How do I view my LCNGA billing statement or set up paperless billing?
Log into the customer portal or use the mobile app to view, download, or print statements 24/7 and enroll in paperless e-billing with email or text alerts.
What should I do if my LCNGA service is disconnected?
Contact customer service at 803-285-2045 immediately. Online payments alone may not automatically restore service—call during business hours for assistance.