Langley Federal Credit Union offers members in Virginia and North Carolina convenient, secure ways to make loan and mortgage payments. Whether you prefer digital convenience through online and mobile banking, phone assistance, in-person service at branches, or traditional mail, Langley provides reliable options backed by strong member support. All digital payments are now handled through their integrated Digital Banking platform, making it easy to pay from your Langley checking or savings account, debit card, or an external account.
- Access payments and manage your account through Langley’s Digital Banking at https://www.langleyfcu.org/digital-banking/langley-payment-center.
- For phone support or questions about any payment method, reach the Member Experience Center or visit the contact page at https://www.langleyfcu.org/contact.
Pay Online Through Digital Banking
The primary and most convenient way to pay your Langley Federal Credit Union loan or mortgage is through the secure Digital Banking platform (online and mobile app). Once logged in, you can make one-time payments, set up recurring or automatic payments, pay from external accounts, and view payment history.
How to make payments online:
- Log into Online Banking at digitalbanking.langleyfcu.org or the Langley Mobile Banking app.
- Navigate to Transfers and Loan Payments (or Transfer in the mobile app).
- Choose your payment method: from a Langley checking or savings account, debit card, or an external bank account.
- Select the loan or mortgage account, enter the amount (regular payment, principal only, or additional), and confirm.
- For recurring payments, set the frequency, start date, and end date during the process.
First-time users can register quickly at https://digitalbanking.langleyfcu.org/registration using your member number and personal information. The platform is available 24/7 and supports secure, instant or scheduled payments. Alerts can be set up to notify you of upcoming payments or account activity.
Pay Langley Federal Credit Union Loan by Phone
Call the Member Experience Center for assistance with payments, account questions, or to set up automatic options during business hours.
Member Experience Center Phone: 757-827-5328 or 800-826-7490 Hours: Monday–Friday, 8:00 a.m. – 6:00 p.m.; Saturday, 8:30 a.m. – 1:00 p.m. (closed major holidays)
Representatives can guide you through Digital Banking payments or help with other options. Have your member number or account details ready for faster service. Lost or stolen cards can be reported 24/7 at 833-978-3924.
Pay In Person at Langley Federal Credit Union Branches
Visit any Langley Federal Credit Union branch during business hours to make payments in person (cash, check, or money order typically accepted). Many branches also offer night deposit drop-off for after-hours payments.
Staff can assist with loan payments, account questions, and other services. Use the official branch locator at https://www.langleyfcu.org/locations to find the nearest location and confirm current hours and services. Examples include the North Raleigh Branch at 6308 Falls of Neuse Rd, Raleigh, NC 27615, which accepts deposits and loan payments along with night deposit drop-off.
No widespread third-party retail network (such as grocery stores or pharmacies) is promoted for Langley payments. In-person service is primarily available at Langley branches.
Pay by Mail
Mail your check or money order (payable to Langley Federal Credit Union) along with the payment stub or your member/account number clearly written on the check.
General payments (deposits, loans, mortgages): Langley Federal Credit Union P.O. Box 120128 Newport News, VA 23612
Auto Loan Payoffs (overnight or physical address): Langley Federal Credit Union Loan Servicing Department 11742 Jefferson Avenue, Suite 300 Newport News, VA 23606
Allow 7–10 business days for delivery and processing. Include your full member or account number for accurate and timely crediting. Use the exact address on your statement whenever possible.
Automatic Payments and Recurring Options
Set up free automatic or recurring payments directly in Digital Banking by selecting the loan account and choosing the recurring frequency. You can also download and submit the “Automatic Payments” form through the Secure Forms section in Online Banking.
This option deducts payments automatically from your chosen Langley or external account on the due date, helping prevent late fees and missed payments. You can modify or cancel recurring payments anytime through the platform.
Important Billing Notes
Payments made through Digital Banking from Langley accounts or external accounts are secure and convenient. Credit/debit card options are available for one-time loan payments in some cases. Always verify sufficient funds to avoid non-sufficient funds (NSF) fees of $30. Langley Federal Credit Union emphasizes secure digital payments and does not promote third-party bill pay services for loan payments.
Contact the Member Experience Center promptly if you anticipate difficulty making a payment—options such as payment arrangements may be available. Keep your member number handy for all transactions. Be cautious of scams; Langley will never ask for payment via gift cards, wire transfers, or unusual third-party methods.
Customer Service and Contact Information
Member Experience Center: 757-827-5328 or 800-826-7490 Hours: Monday–Friday 8:00 a.m.–6:00 p.m.; Saturday 8:30 a.m.–1:00 p.m. Lost/Stolen Cards (24/7): 833-978-3924 Mailing Address (General Payments): P.O. Box 120128, Newport News, VA 23612 Auto Loan Payoff Address: 11742 Jefferson Avenue, Suite 300, Newport News, VA 23606
Have your member number and recent statement ready when contacting support for faster assistance. Branch locations and hours are available on the official locations page.
FAQs
How do I pay my Langley Federal Credit Union loan online? Log into Digital Banking at digitalbanking.langleyfcu.org and use the Transfers and Loan Payments section to pay from a Langley account, debit card, or external account. Recurring payments can also be set up there.
What phone number do I call for Langley FCU payment help? Call the Member Experience Center at 757-827-5328 or 800-826-7490 during business hours for assistance with payments or account questions.
Is there a guest pay or one-time payment option without logging in? Most digital payments require access to Digital Banking. One-time payments are available once logged in. Call customer service for guidance if you need assistance with the process.
Where can I pay my Langley Federal Credit Union loan in person? Visit any Langley Federal Credit Union branch. Some locations offer night deposit drop-off for after-hours payments. Find locations and hours at https://www.langleyfcu.org/locations.
What is the mailing address for Langley FCU payments? Send checks or money orders to P.O. Box 120128, Newport News, VA 23612. For auto loan payoffs, use the Loan Servicing address at 11742 Jefferson Avenue, Suite 300, Newport News, VA 23606.
How do I set up automatic or recurring payments? Log into Digital Banking and set up recurring payments on your loan account, or submit the Automatic Payments form through Secure Forms.
Does Langley Federal Credit Union charge fees for payments? Official methods through Digital Banking generally have no extra convenience fees from Langley (standard NSF fees of $30 may apply if funds are insufficient). Confirm any processor fees during debit card transactions.
How do I find my Langley Federal Credit Union member or account number? It appears on your monthly statement and in Digital Banking after login.
What should I do if I cannot pay on time? Call 757-827-5328 or 800-826-7490 immediately to discuss payment arrangements or options and avoid late fees or impacts on your account.
