Lakeland Regional Health (LRH) operates the Lakeland Regional Health Medical Center and associated physician practices in Lakeland, Florida, serving patients with comprehensive hospital and outpatient services. Patients receive separate statements for hospital services and physician office visits, each with a clear due date. Timely payment ensures uninterrupted access to care and avoids collection activity.
- For the most current billing and payment details, visit the official Bill Pay page at https://www.mylrh.org/billpay/ where you can select options for doctor’s office bills (MyChart) or hospital services.
- Patients can also access the secure PersonaPay portal for hospital bills at http://www.personapay.com/LRH.
Guest Pay / One-Time Payment Option
Lakeland Regional Health offers a convenient Pay as a Guest one-time payment option for hospital bills through the official PersonaPay system—no full account registration required. This feature is ideal for patients who prefer to pay a single bill without creating a recurring login.
To complete a guest payment:
- Visit the Bill Pay page and select the hospital services option, or go directly to the PersonaPay portal.
- Choose the “Pay as a Guest” feature.
- Enter your account or statement details as prompted.
- Provide payment information using a credit/debit card or electronic check (ACH).
- Review the amount and submit for immediate confirmation.
Payments are processed securely and typically post the same or next business day. You will receive an on-screen receipt. The portal is fully secure and mobile-friendly.
Online Account Management Portal
Create a free account on the PersonaPay portal for full 24/7 access to hospital bills or use MyChart for physician office bills. Once registered, you can view current and past statements, track payment history, enroll in paperless billing, and manage your Lakeland Regional Health account from any device. The portals also support recurring payments and provide clear breakdowns of charges.
Pay by Phone
Call the dedicated billing support line at 844-930-0464 (available during business hours) to make a payment over the phone or discuss your account. Have your statement or account number ready. Representatives can process credit/debit card or electronic check payments and assist with billing questions. For general hospital inquiries, call the main line at 863-687-1100.
Mail Payments
Mail your payment stub with a check or money order (payable to Lakeland Regional Health) to the hospital’s business office address: Lakeland Regional Health P.O. Box 95448 Lakeland, FL 33804-5448
Include your full account number on the check. Do not send cash. Allow 5–7 business days for mail delivery and processing. This option is completely fee-free.
In-Person Payments
Visit the hospital’s business office in person at: 1324 Lakeland Hills Blvd Lakeland, FL 33805
Payments are accepted at the financial services counter during regular business hours (Monday–Friday). Staff can assist with billing questions, payment arrangements, or account updates. Call ahead at 844-930-0464 to confirm current procedures and hours.
Financial Assistance and Payment Plans
Lakeland Regional Health offers financial assistance programs for qualifying patients who need help with emergency or medically necessary care. The organization also provides flexible payment plans for outstanding balances. Contact the financial representatives at 844-930-0464 or through the patient portal to discuss eligibility, apply for assistance, or arrange a payment plan. Uninsured or self-pay patients are encouraged to inquire about transparent pricing and charity care options.
Contact Customer Service
Reach Lakeland Regional Health billing and financial services at 844-930-0464 for payment assistance, billing inquiries, or account support. For general hospital information, call the main line at 863-687-1100. The hospital is located at 1324 Lakeland Hills Blvd, Lakeland, FL 33805. For urgent billing concerns or payment arrangements, use the secure portal messaging feature or call during business hours.
Frequently Asked Questions
Can I pay my Lakeland Regional bill online without creating an account? Yes. The official PersonaPay portal (accessed via https://www.mylrh.org/billpay/) offers a full “Pay as a Guest” one-time payment option for hospital bills—no registration required.
What payment methods does Lakeland Regional Health accept? The online portals and guest pay accept credit/debit cards and electronic checks (ACH). In-person and mail options accept checks or money orders.
Are there convenience fees for Lakeland Regional Health payments? Standard processing fees may apply for credit/debit card transactions through the PersonaPay system—confirm the exact amount during checkout. Electronic check and mail payments are typically fee-free.
Where do I mail my Lakeland Regional Health payment? Lakeland Regional Health, P.O. Box 95448, Lakeland, FL 33804-5448. Always include your account number on the check.
What are the in-person payment hours? Payments are accepted at the business office, 1324 Lakeland Hills Blvd, Lakeland, FL 33805 during regular business hours (Monday–Friday). Call 844-930-0464 to confirm exact times.
How do I set up recurring payments or access the patient portal? Register for a free account through the PersonaPay portal for hospital bills or MyChart for physician office bills. Both support recurring payments and full billing history.
What services does Lakeland Regional Health provide? Comprehensive hospital services including emergency care, surgery, imaging, lab services, and specialized medical care, plus physician office visits.
How do I apply for financial assistance or a payment plan? Contact financial representatives at 844-930-0464 or through the patient portal. The organization offers assistance programs for qualifying patients.
