Pay Kiamichi Electric Bill Online or by Phone | Official Guide

Kiamichi Electric Cooperative serves over 29,000 members across southeastern Oklahoma with reliable electric service. Paying your monthly bill promptly helps avoid late fees, service interruptions, and potential disconnections. The cooperative provides convenient options including a quick no-registration pay feature, full online account management through SmartHub, 24/7 phone payments, in-person and kiosk locations, and traditional mail.

Quick Pay – No Registration Required

Kiamichi Electric offers a convenient guest-style “Pay My Bill Now” feature that requires no account registration. This option is perfect for one-time payments when you need to act quickly.

How to use Quick Pay:

  1. Visit the official homepage and click “Pay My Bill Now”
  2. Enter your account number and required identification details
  3. Review your current balance
  4. Complete payment securely with a credit/debit card or bank account

This method provides fast processing and immediate confirmation without creating a full login.

Pay Online with SmartHub Portal

The SmartHub portal is the primary platform for managing your Kiamichi Electric account:

  • View current and past bills with usage details
  • Make one-time or scheduled payments
  • Enroll in autopay (bank draft or credit card)
  • Set up paperless billing and usage alerts
  • Report outages and monitor service

To register or log in:

The portal and companion KEC Mobile App (available on iOS and Android) allow full account management on the go. Members must register on the website before using the mobile app features.

Pay Kiamichi Electric Bill by Phone

For payments without internet access, use the 24/7 automated Interactive Voice Response (IVR) system.

Phone number: (844) 697-1291

Have your account number and payment method (major credit/debit card or e-check) ready. Follow the voice prompts to complete your transaction. This line also handles outage reports. For member services and billing questions during business hours, call (800) 888-2731 or the main office at (918) 465-2338.

Pay In Person and at Kiosks

Main Office Address: PO Box 340 / Physical location at 300 S. Ninth Street Wilburton, OK 74578

Office Hours: Monday through Friday, 8:00 AM – 5:00 PM

Payments are accepted with cash, check, money order, or card during business hours. Staff can assist with account questions and service requests.

PaySite Kiosks (24/7 Access at 14 Locations):

  • Antlers: Choctaw Travel Plaza
  • Atoka: Choctaw Travel Plaza
  • Checotah: Buddy’s Convenience Store
  • Eufaula: Nichols Dollar Saver
  • Heavener: Choctaw Travel Plaza
  • McAlester: Multiple locations including Choctaw Travel Plaza and City of McAlester
  • Poteau: Harps PriceCutter and Harp’s-102
  • Pocola: Choctaw Travel Plaza-639
  • Stigler: Choctaw Travel Plaza
  • Talihina: Valley Choctaw Travel Plaza-648
  • Wilburton: Choctaw Travel Plaza

Additional authorized walk-in payment sites are available in the service area. Confirm exact addresses and hours before visiting.

Pay by Mail

Mail checks or money orders (payable to Kiamichi Electric Cooperative) to:

Kiamichi Electric Cooperative PO Box 340 Wilburton, OK 74578

Include your account number on the check or attach a copy of your bill. Allow sufficient mailing time to ensure the payment posts before the due date. This remains a reliable option for traditional payments.

Automatic Payments and Levelized Billing

Enroll in autopay (ElectPay) through SmartHub or by contacting member services. This automatically deducts payments on the due date from your bank account or card, reducing the risk of missed payments. Levelized Billing is also available for members seeking more predictable monthly payments—contact the office for enrollment details.

Customer Service and Contact Information

Main Office: (918) 465-2338 Member Services: (800) 888-2731 Outages & Automated Payments: (844) 697-1291

Physical/Mailing Address: Kiamichi Electric Cooperative PO Box 340 Wilburton, OK 74578

Kiamichi Electric serves members in multiple Oklahoma counties. For new service, transfers, or capital credits inquiries, reach out during business hours.

Important Billing Notes

Bills are issued monthly. Late payments may incur fees and risk service disconnection. Contact customer service early if you need payment arrangements. The cooperative participates in programs like capital credits, returning excess margins to members over time.

FAQs

How do I pay my Kiamichi Electric bill online? Use the SmartHub portal at https://kiamichielectric.smarthub.coop/ for full management or the “Pay My Bill Now” quick pay option with no registration required.

What phone number do I call to pay my Kiamichi Electric bill? Call (844) 697-1291 for 24/7 automated payments using credit/debit card or e-check.

Where can I pay my bill in person? Visit the main office in Wilburton or use one of the 14 PaySite kiosks and authorized payment locations across the service area.

What is the mailing address for payments? Send payments to Kiamichi Electric Cooperative, PO Box 340, Wilburton, OK 74578. Include your account number.

Can I set up automatic payments? Yes. Enroll in ElectPay/autopay through SmartHub or by calling member services.

Does Kiamichi Electric offer a mobile app? Yes. The KEC Mobile App powered by SmartHub lets you pay bills, view usage, and report outages. Download from the App Store or Google Play after registering.

How do I find my account number? Your account number appears on your monthly billing statement.

What should I do if I have trouble with online payments? Contact member services at (800) 888-2731 or the main office at (918) 465-2338 during business hours for assistance.

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