Horry Electric Cooperative delivers reliable electric service to members across Horry County, South Carolina. Paying your bill on time prevents late fees, service interruptions, and supports the cooperative’s operations. Horry Electric provides multiple convenient and secure payment options, including a fast Quick Pay feature for one-time payments without login, full online account management, 24/7 automated phone payments, self-service kiosks at office drive-thru lanes, cash or check payments at participating local banks, and traditional mail.
- You can pay your Horry Electric bill quickly without creating an account using the official Quick Pay feature at https://myenergy.horryelectric.com/onlineportal/Quick-Pay.
- For complete details on every payment method, including online account management, 24/7 kiosks, participating banks, and automatic options, visit the official Payments page at https://horryelectric.com/services/payments/.
Quick Pay – One-Time Payment Without Login
Horry Electric offers Quick Pay, a convenient guest-style option that lets you view your balance and make a secure one-time payment without creating or logging into a full account. This is ideal when you need to pay immediately.
How to use Quick Pay:
- Go to https://myenergy.horryelectric.com/onlineportal/Quick-Pay
- Enter your full account number
- Review your current balance and due date
- Complete the payment with a credit/debit card or e-check
Payments process securely with confirmation. No username or password is required.
Pay Online with MyEnergy Online Account
For full account management, register or log in at the secure MyEnergy Online portal. Once inside you can view current and past bills, make one-time or scheduled payments, enroll in automatic payments, set up alerts, track usage, and manage multiple accounts.
Login/Registration: https://myenergy.horryelectric.com/onlineportal/Customer-Login or Member-Login The portal is available 24/7 on desktop and mobile browsers. A free HEC Mobile app (iOS and Android) provides the same features on the go, including bill pay and usage monitoring.
Pay Horry Electric Bill by Phone (Automated)
Call the dedicated automated payment line available for quick transactions.
Phone number: 843-369-2211
Have your account number ready. Follow the voice prompts to complete payment with a credit/debit card or e-check. This option works well outside normal business hours or when you prefer not to use the internet. Live representatives are available during business hours for assistance.
Pay In Person – 24/7 Kiosks and Office Locations
24/7 Payment Kiosks (Drive-Thru Lanes) Self-service kiosks are available at office drive-thru locations for cash, check, or debit/credit card payments. Payments post promptly.
- Conway Office Drive-Thru Kiosk — 2774 Cultra Road, Conway, SC 29526 (available 24/7)
- Socastee Office Drive-Thru Kiosk — 5889 Highway 707, Myrtle Beach, SC 29588 (available 24/7)
Office Locations (Walk-In Assistance)
- Conway Office: 2774 Cultra Road, Conway, SC 29526 (Monday–Friday, 8:00 a.m. – 5:00 p.m.)
- Socastee Office: 5889 Highway 707, Myrtle Beach, SC 29588 (Monday–Friday, 8:00 a.m. – 5:00 p.m.)
Staff can assist with payments and account questions during business hours. A night deposit box is also available at offices for after-hours check or money order payments (no cash).
Pay at Participating Banks
Several local banks accept Horry Electric cash or check payments during their regular business hours:
- Anderson Brothers Bank — Horry County locations only
- Conway National Bank — All branch locations
- Coastal Carolina National Bank — Conway location only
Bring your bill stub or account number. These provide additional convenient in-person options with extended hours at some branches.
Pay by Mail
Mail your check or money order (payable to Horry Electric Cooperative, Inc.) along with the payment stub or your account number clearly written on the check.
Mailing Address: Horry Electric Cooperative, Inc. P.O. Box 119 Conway, SC 29528-0119
Allow 7–10 business days for delivery and processing. Use the address on your current statement whenever possible for fastest crediting.
Automatic Payments (Bank Draft) and Equal Pay / Rest Easy
Enroll in free automatic bank draft for on-time payments without writing checks. Your bill is automatically deducted from your checking or savings account on the due date. Contact customer service or enroll through the MyEnergy Online portal.
The Equal Pay / Rest Easy plan helps smooth out seasonal bill fluctuations while using bank draft for automatic payments. These options help prevent late fees and missed payments.
Important Billing Information
Meters are read daily and bills are issued monthly. Payment must be received and processed by the due date. Late payments incur a 5% penalty fee, and a $40 reconnect fee applies if service is disconnected. The cooperative is not responsible for postal delays. Contact the office promptly if you anticipate difficulty paying—payment arrangements may be available in certain situations. Keep your account number readily available for all transactions.
Customer Service and Contact Information
Main Phone (payments & billing questions): 843-369-2211 Outage/Emergency (PowerTouch): 843-369-2212 Email (service & billing): [email protected]
Conway Office: 2774 Cultra Road, Conway, SC 29526 Socastee Office: 5889 Highway 707, Myrtle Beach, SC 29588 Mailing Address: P.O. Box 119, Conway, SC 29528-0119
Office hours are Monday–Friday, 8:00 a.m. – 5:00 p.m. Have your account number and recent bill ready for faster assistance.
FAQs
How do I pay my Horry Electric bill without creating an account? Use Quick Pay at https://myenergy.horryelectric.com/onlineportal/Quick-Pay. Enter your account number for a fast one-time payment—no login required.
What phone number do I call to pay my Horry Electric bill? Call 843-369-2211. Use the automated system for quick payments or speak with a representative during business hours.
Where can I pay my Horry Electric bill in person 24/7? Use the self-service kiosks at the Conway Office drive-thru (2774 Cultra Road) or Socastee Office drive-thru (5889 Highway 707). Both accept cash, check, or card.
What banks accept Horry Electric payments? Anderson Brothers Bank (Horry County locations), Conway National Bank (all branches), and Coastal Carolina National Bank (Conway location only).
What is the mailing address for Horry Electric payments? Send checks or money orders to P.O. Box 119, Conway, SC 29528-0119. Include your account number.
How do I set up automatic payments? Enroll in free bank draft through the MyEnergy Online portal or by calling 843-369-2211. Equal Pay / Rest Easy is also available.
Does Horry Electric charge fees for payments? Standard methods like mail, bank draft, and bank payments generally have no extra fees from Horry Electric. Online and some card payments may include convenience fees from the processor.
What happens if I pay late? A 5% penalty fee applies, and a $40 reconnect fee is added if service is disconnected. Contact the office immediately if you need assistance.
