Hendricks Power Cooperative provides electric service to members in western central Indiana. Members can conveniently pay their electric bills, monitor usage, enroll in free AutoPay, and access paperless billing through the SmartHub customer portal. The system supports one-time payments (guest-style), recurring payments, budget billing, and prepaid options.
Quick Pay Links:
How to Pay Your Hendricks Power Bill
Guest Pay / One-Time Payment
- Visit SmartHub: https://hendrickspower.smarthub.coop/
- Use the Pay Now feature and enter your account number (found on your bill).
- Complete the secure payment without full registration for quick one-time payments.
Login to SmartHub (Recommended)
- Go to https://hendrickspower.smarthub.coop/
- Sign in or register using your account number and email.
- Once logged in, view bills, payment history, usage, enroll in free AutoPay, and set up notifications.
Pay by Phone
Call the automated payment system at 317-745-5473 (available 24/7). Accepted methods include credit/debit cards and bank account (ACH). For billing questions or assistance, call 800-876-5473 (Monday–Friday, 7:30 AM – 4:30 PM ET).
In-Person / Pay in Store
Visit the Hendricks Power Cooperative office: Address: 86 N County Road 500 E, Avon, IN 46123 (or 340 S. Indiana St., Avon, IN 46123 – confirm current main location).
- Business hours: Monday–Friday, 7:30 AM – 4:30 PM ET.
- Cash, check, credit/debit card, and kiosk (drive-thru) accepted.
- Night drop box available for after-hours payments.
Mailing Address: PO Box 309, Danville, IN 46122 (use remittance stub from your bill).
Mobile App
Download the free SmartHub Mobile App (available for Android and iOS). The app allows you to pay bills, view real-time usage, report outages, receive alerts, and manage your account from your phone.
Payment Methods and Fees
- Bank account (ACH/e-Check), credit/debit cards (Visa, MasterCard, Discover, American Express).
- AutoPay from checking, savings, or credit card is free.
- No processing fees mentioned for standard SmartHub payments (confirm current details in the portal).
- Third-party options like doxo may add convenience fees.
Late Payments: Enroll in free AutoPay, Budget Billing, or Prepaid Billing to avoid late fees and potential service issues. Contact the cooperative for payment arrangements if needed.
Budget Billing & Prepaid Options
- Budget Billing: Equal monthly payments based on estimated annual usage with annual true-up.
- Prepaid Billing: Pay-as-you-go option to avoid deposits, late fees, and disconnect fees. Payments accepted 24/7 via SmartHub, phone, or kiosk.
Contact Information
- Customer Service: 800-876-5473 or 317-745-5473
- Email: [email protected]
- Physical Address: 86 N County Road 500 E, Avon, IN 46123
- Mailing Address: PO Box 309, Danville, IN 46122
- Fax: 317-745-6865
FAQs
How do I pay my Hendricks Power bill online?
Log into or use SmartHub at hendrickspower.smarthub.coop to make one-time payments or set up recurring options. Guest-style Pay Now is available.
Is there a guest pay option for Hendricks Power bills?
Yes. Use the Pay Now feature in SmartHub by entering your account number for quick one-time payments without full login.
What payment methods are accepted?
Credit/debit cards and bank account (ACH). AutoPay from checking, savings, or credit card is free and recommended.
Can I pay my Hendricks Power bill by phone?
Yes. Call 317-745-5473 for the 24/7 automated payment system.
Where can I pay my Hendricks Power bill in person?
Visit the office at 86 N County Road 500 E, Avon, IN during business hours. A drive-thru kiosk and night drop box are available.
Is there a mobile app for Hendricks Power bill pay?
Yes. Download the free SmartHub app for iOS and Android to pay bills, monitor usage, and receive alerts.
How can I avoid late fees?
Enroll in free AutoPay, sign up for Budget Billing, or switch to Prepaid Billing. Log into SmartHub regularly to stay on top of your balance and due dates.
Tip: Register for SmartHub to access detailed usage analytics, outage history, and personalized notifications. For the most current rates (including 2026 residential rate updates), fees, and programs, visit the official Hendricks Power Cooperative website at hendrickspower.com.