The City of Gulfport Water Department supplies safe drinking water and related utility services to residential and commercial customers in Gulfport, Mississippi. Monthly bills include usage charges with a clear due date printed on each statement. Timely payment prevents late fees and service interruptions.
- For the most current details on accounts and billing, visit the official Utility Billing page at https://www.gulfport-ms.gov/residents/utility_billing/index.php where you can find all payment methods.
- Customers can also access the secure online payment portal directly at https://gulfport.munisselfservice.com/css/citizens/UtilityBilling/Default.aspx to view balances or make payments.
Online Payment Portal
City of Gulfport Water Department offers convenient online bill pay through its secure self-service portal. To pay, enter your Account Number and Customer Number from your bill (both printed at the top of the statement). The portal supports credit/debit card payments and is available 24/7. Payments typically post the same or next business day. No full registration is required for one-time payments—simply use your account details for quick access.
Automatic Payments (EFT-Auto Debit)
Enroll in free EFT-Auto Debit by submitting the online request form on the official Utility Billing page. Once approved, payments are automatically deducted from your checking or savings account on the due date each month. This eliminates missed payments and late fees. Contact the office to cancel or make changes.
Pay by Phone
Pay by phone using the automated system by dialing 1-877-379-0329. Have your account number ready. The system accepts credit/debit cards. For live assistance or to schedule reconnection after non-payment disconnection, call the main office at 228-868-5700 during business hours (Monday–Friday, 8:00 AM–5:00 PM).
Mail Payments
Mail your payment with a check or money order (payable to City of Gulfport) to the remittance address printed on your bill or the general utility billing address. Include your account number on the check. Do not send cash. Allow 5–7 business days for mail delivery and processing. This option is completely fee-free.
In-Person Payments at Utility Billing Office
Visit the Utility Billing office in person for payments during regular business hours. Cash, checks, or credit cards are accepted where available. Staff can assist with billing questions and payment arrangements. The office is located at the City of Gulfport Municipal Complex.
Contact Customer Service
Reach Gulfport Water Department Utility Billing at 228-868-5700 (Monday–Friday, 8:00 AM–5:00 PM) for billing inquiries, payment arrangements, or service assistance. For reconnection after non-payment disconnection, contact the office at 228-868-5720 to schedule same-day service (must pay by 3:00 PM). The main office is located in Gulfport, Mississippi.
Frequently Asked Questions
Can I pay my Gulfport MS water bill online without creating an account? Yes. The official self-service portal at https://gulfport.munisselfservice.com/css/citizens/UtilityBilling/Default.aspx allows payments by entering your Account Number and Customer Number—no full registration required for one-time transactions.
What payment methods does Gulfport Water Department accept? The portal and phone accept credit/debit cards. Mail accepts checks or money orders. In-person accepts cash, checks, or cards where available. EFT-Auto Debit is available for recurring bank payments.
Are there convenience fees for Gulfport Water Department payments? No convenience fees are charged for official online, phone, mail, or in-person payments through verified channels. Confirm any processor details during checkout.
Where do I mail my Gulfport Water Department payment? Use the remittance address printed on your monthly bill. Always include your account number on the check.
What are the in-person payment hours? Payments are accepted at the Utility Billing office during regular business hours (Monday–Friday, 8:00 AM–5:00 PM).
How do I enroll in EFT-Auto Debit? Submit the online request form on the official Utility Billing page. It is free once approved and deducts automatically on the due date.
What services does Gulfport Water Department provide? Safe drinking water supply and related utility services for the City of Gulfport, Mississippi.
How do I get help with payment arrangements or billing issues? Call 228-868-5700 during business hours. Flexible arrangements are available through customer service. If disconnected for non-payment, contact the office at 228-868-5720 to schedule reconnection (payment must be made by 3:00 PM for same-day service).
Staying current with these Gulfport MS Water Department bill pay options helps avoid late fees and service disruptions. Whether you prefer the speed of online payments through the official self-service portal, the convenience of EFT-Auto Debit, the simplicity of mail, or in-person service at the Utility Billing office, the City provides multiple secure, up-to-date channels as of 2026. Always use the verified official links above for the safest and most accurate experience.
