Griffith Energy Services provides heating oil, propane, and HVAC services across the Mid-Atlantic region. Customers can manage payments, view statements, and enroll in budget plans through the secure online portal.
To make a payment or manage your account, visit the official Griffith Energy My Account portal at https://www.griffithenergyservices.com/my-account/.
For full details on services, locations, and support options, go to https://www.griffithenergyservices.com/.
Guest / One-Time Payment
Griffith Energy offers a convenient one-time payment option directly through the customer portal. You do not need to create a full recurring account to pay your bill quickly and securely.
To make a one-time payment:
- Log in or register at the My Account portal
- Select Payment Options
- Click Make a One-Time Payment
- Choose your payment method and enter the amount
This feature allows fast payments without setting up automatic billing.
Online Account Payments and Management
Registered users can access the full My Account portal for complete control over their Griffith Energy account.
Once logged in, you can:
- View current balance and payment history
- Make one-time or recurring payments
- Enroll in SmartPay (budget payment plan)
- Update contact information and payment methods
- Access service history and delivery records
The portal provides 24/7 secure access and supports both credit card and e-check payments.
Pay by Phone
You can make payments or get account assistance by calling Griffith Energy customer service.
Main customer service and emergency number: 888-474-3391
Have your account number ready when calling. This number also handles after-hours emergency HVAC or fuel delivery requests.
In-Person Payments and Office Locations
Griffith Energy maintains multiple offices where customers can receive in-person assistance. While most payments are handled online or by phone, you can visit an office for account support or to drop off payments in person.
Key office locations include:
- Baltimore, MD: 3223 Sun St., Baltimore, Maryland 21226 | Phone: 888-474-3391
- Columbia, MD (Corporate): 6996 Columbia Gateway Dr STE 202, Columbia, Maryland 21046 | Phone: 888-474-3391
- Frederick, MD: 200 East South Street, Frederick, Maryland 21701 | Phone: 888-474-3391
Additional offices serve areas in Maryland, Northern Virginia, Delaware, and the Eastern Panhandle of West Virginia. Use the service area search on the official website to find the nearest location.
SmartPay Budget Payment Program
Griffith Energy offers the SmartPay program, which spreads your annual heating costs into manageable monthly payments.
This budget-friendly option calculates payments based on your average usage from the previous two years. You can enroll in SmartPay directly through the My Account portal. It helps avoid large seasonal bills while ensuring consistent fuel delivery.
Frequently Asked Questions
How do I make a one-time payment without setting up recurring billing? Use the Make a One-Time Payment feature in the My Account portal at https://www.griffithenergyservices.com/my-account/. No full account registration is required for this option.
What is the phone number for Griffith Energy bill pay and support? Call 888-474-3391 for payments, account questions, or emergency service.
Can I pay my Griffith Energy bill in person? Yes. Visit one of the company’s offices, such as the Baltimore location at 3223 Sun St., Baltimore, MD 21226, or the Columbia corporate office at 6996 Columbia Gateway Dr STE 202, Columbia, MD 21046.
How does the SmartPay program work? SmartPay averages your annual heating costs and divides them into equal monthly payments. Enroll through the My Account portal for budget-friendly billing.
Where do I mail my payment? Mail payments are not prominently listed on the official site. Use the online portal or check your statement for the most current remittance address.
