Greenwood Sanitation, operated by the City of Greenwood, Indiana, provides reliable trash, recycling, and waste management services to residential and commercial customers. Monthly bills include service charges with a clear due date, and timely payment prevents late fees or service interruptions.
- For the most current payment options, visit the official Sanitation Payment Portal at https://ipn.paymentus.com/cp/gnwd where you can make secure payments directly.
- You can also review all billing details and payment methods on the City of Greenwood official page at https://www.greenwood.in.gov/division/blocks.php?structureid=12 to choose the best option for your needs.
One-Time Payment (Guest Pay)
Greenwood Sanitation offers a convenient guest pay option for one-time payments with no full account registration required. This quick-pay feature lets you settle your current bill securely using your account number.
To complete a one-time payment:
- Go to the official Sanitation Payment Portal.
- Select the one-time or guest payment option.
- Enter your account number exactly as shown on your statement.
- Choose credit/debit card or e-check and provide payment details.
- Review the total (including any convenience fee) and submit.
Payments are processed promptly with confirmation provided. This method is ideal for occasional users or those preferring manual payments.
Online Payment Portal
Access the official Sanitation Payment Portal at https://ipn.paymentus.com/cp/gnwd to view your current balance, make payments, and manage your sanitation account. The portal is secure, mobile-friendly, and available 24/7.
Automatic Payments (Bank Draft)
Sign up for automatic bank draft payments through the online portal or by completing the authorization form available on the city website. This free service automatically deducts your full billed amount from your checking or savings account on the due date each month. You continue to receive your monthly statement for review. Modify or cancel the draft by contacting customer service.
Pay by Phone
Pay your sanitation bill 24/7 by calling (855) 748-8520. Have your account number ready. Credit/debit card or electronic check payments are accepted with convenience fees displayed before confirmation.
Mail Payments
Mail your payment with a check or money order payable to Greenwood Sanitation. Include your account number on the check. Send to: Greenwood Sanitation PO Box 1206 Indianapolis, IN 46206
Mail payments incur no convenience fees but allow 5–7 business days for delivery and processing.
In-Person Payments & Locations
City Hall / Utility Billing Office 300 S. Madison Avenue Greenwood, IN 46142
- Hours: Monday–Friday during standard business hours
- Payment methods: Cash, check, and money order
Payments can be made at the counter or dropped off at designated locations at City Hall. For the most up-to-date hours and drop box details, check the official city website.
Contact Customer Service
For billing inquiries, payment arrangements, or assistance, call 317-865-8238 Monday–Friday during business hours. The Utility Billing office is located at City Hall, 300 S. Madison Avenue, Greenwood, IN 46142.
Frequently Asked Questions
Does Greenwood Sanitation offer one-time guest payments? Yes. Quick one-time payments are available through the official portal without full account registration.
What payment methods are accepted? Online and phone accept credit/debit cards and e-checks. In-person accepts cash, checks, and money orders. Mail accepts checks and money orders.
Are convenience fees charged? Yes. Fees apply to credit/debit card transactions and are displayed before confirmation.
What is the mailing address? Greenwood Sanitation, PO Box 1206, Indianapolis, IN 46206. Always include your full account number.
Where can I pay in person? At City Hall / Utility Billing Office, 300 S. Madison Avenue, Greenwood, IN 46142 during business hours.
How do I enroll in automatic payments? Sign up for bank draft through the online portal or by submitting the authorization form.
What services are included on my Greenwood sanitation bill? Trash, recycling, and waste management services for customers in Greenwood, Indiana.
How do I report a service issue? Contact Utility Billing at 317-865-8238 or use the options on the city website.
