Frost-Arnett Company is a debt collection agency specializing in healthcare and medical bills. They handle accounts receivable for hospitals, clinics, doctors, and other providers. Use their secure online FAC Payments Portal to make one-time payments or set up affordable monthly installments on your outstanding medical debt.
Quick Pay Links:
How to Pay Your Frost-Arnett Bill
Guest Pay / One-Time Payment (No Full Login Required)
- Visit the official payment portal: https://www.facpayments.com/
- Enter your account details (account number from your notice).
- Choose to pay the full balance in one payment or set up a flexible monthly payment plan.
- Complete the secure transaction.
The portal supports quick one-time payments and installment options without needing a full registered login for basic use.
Pay by Phone
- 24/7 Interactive Automated System: 877-753-9851
- Live Agent Support: 877-753-9851 (Monday–Thursday 8:00 AM – 7:00 PM CST; Friday 8:00 AM – 5:00 PM CST)
Alternative toll-free number often listed: 855-287-7043 (for payments and account discussions). A representative can help set up a payment plan over the phone.
In-Person / Pay in Store
In-person payments are not offered. Mail your payment to the address provided on your Frost-Arnett statement or letter. Mailing Address: Frost-Arnett Company PO Box 198988 Nashville, TN 37219
Write your account number clearly on the check or money order.
Mobile App
There is no dedicated Frost-Arnett mobile app. Access the payment portal conveniently through your mobile browser.
Payment Methods and Fees
The portal accepts major credit/debit cards and bank account (ACH) payments. Convenience fees may apply for certain card payments — the portal will display any fees before you submit. Other fee-free options (such as bank draft or check by mail) are available by calling the toll-free number.
Late Payments: Contact Frost-Arnett immediately to discuss your account and set up a payment plan. Flexible installments can help avoid further collection actions.
Contact Information
- Payments & Account Questions: 877-753-9851 or 855-287-7043
- Live Agents: Available during business hours listed above
- Email: [email protected]
- Mailing Address: PO Box 198988, Nashville, TN 37219
- Main Office Location: 7502 Greenville Ave, Suite 500, Dallas, TX 75231 (for reference only — payments are handled via portal, phone, or mail)
Additional Options
- Payment Plans: Set up affordable monthly installments online or with a representative.
- Remove My Number / Stop Calls: Use the form on the Patient Services page if you prefer not to receive collection calls.
- Dispute or Complaints: Submit documentation or concerns through the contact form on the website.
FAQs
How do I pay my Frost-Arnett bill online?
Go to https://www.facpayments.com/, enter your account information, and choose a one-time payment or set up monthly installments.
Is there a guest pay option for Frost-Arnett bills?
Yes. The FAC Payments portal allows quick one-time payments and payment plans without requiring a full account login.
What payment methods are accepted?
Credit/debit cards and bank account (ACH) payments. Convenience fees may apply for cards — confirm on the portal.
Can I pay my Frost-Arnett bill by phone?
Yes. Call 877-753-9851 (24/7 automated) or during business hours for live assistance. The number 855-287-7043 is also used for patient payments.
Where do I mail my Frost-Arnett payment?
Send checks or money orders to PO Box 198988, Nashville, TN 37219. Include your account number on the memo line.
How can I set up a payment plan?
Use the online portal at facpayments.com or speak with a representative at 877-753-9851 or 855-287-7043 to arrange affordable monthly payments.
Is there a mobile app for paying Frost-Arnett bills?
No dedicated app is available. Use your mobile browser to access the secure payment portal.
Tip: Keep your account number (from any Frost-Arnett notice) handy for faster service. Always verify details before submitting payments. For the most current information, visit the official Frost-Arnett Patient Services page or the FAC Payments portal. This is an attempt to collect a debt, and any information obtained will be used for that purpose.