Fort Hill Natural Gas Authority delivers natural gas service to customers in the Upstate South Carolina region, including Easley, Seneca, and surrounding areas. Paying your bill on time prevents late fees, service interruptions, and helps maintain reliable energy delivery. The authority offers secure payment options through its official online portal, phone assistance, traditional mail, in-person service at district offices, and automatic bank draft enrollment.
Access your account and make payments through the secure online portal at https://silverblaze.fhnga.com/app/login.jsp.
For complete details on payment methods, account setup, and current options, visit the official Fort Hill Natural Gas Authority website at https://www.fhnga.com/.
Pay Online Through the Secure Portal
The primary digital method is the secure online portal. After logging in or registering, you can view current and past bills, make one-time or scheduled payments, enroll in automatic options, and manage your account.
How to get started:
- Go to https://silverblaze.fhnga.com/app/login.jsp
- Log in with your existing credentials or register using your account number and personal details
- Add your payment method and submit your payment
The portal supports credit/debit cards and electronic checks. It is available 24/7 once you have access. First-time users can create an account quickly for ongoing management and payment history.
Pay Fort Hill Natural Gas Bill by Phone
Call customer service for assistance with payments or account questions during business hours. The 24/7 emergency line can also provide guidance.
Main Customer Service: (864) 859-6375 24/7 Emergencies & After-Hours: (800) 573-5556
Have your account number ready. Representatives can help process payments or direct you to the online portal. This option is convenient when you need live assistance or cannot access the internet.
Pay In Person at District Offices
Visit one of the two district offices during business hours for in-person assistance with payments (cash, check, or money order typically accepted). Staff can also help with account questions or service needs.
Corporate Office (Easley) Address: 311 South Pendleton Street, Easley, SC 29640 Phone: (864) 859-6375
Seneca Office Address: 1031 By-Pass 123, Seneca, SC 29678 Phone: (864) 882-8126
Business hours are generally Monday through Friday (confirm when calling). No widespread retail partner network or public kiosks are currently promoted for payments.
Pay by Mail
Mail your check or money order (payable to Fort Hill Natural Gas Authority) along with the payment stub or your account number clearly written on the check.
Mailing Address: Fort Hill Natural Gas Authority P.O. Box 189 Easley, SC 29641
Allow 7–10 business days for delivery and processing. Include your account number for accurate and timely crediting. Use this address for all mailed payments.
Automatic Payments (Bank Draft) and Levelized Payment Plan
Enroll in Bank Draft (automatic payment from your checking or savings account) by downloading the form from the official website and submitting it as instructed. Credit card draft options may also be available—contact customer service for details. No convenience fees are mentioned for official bank draft enrollment.
The Levelized Payment Plan helps smooth seasonal bill variations for residential customers. Contact the office or check the website for enrollment details. These options help prevent missed payments and late fees.
Important Billing Notes
Bills are issued monthly. Late payments may incur fees as outlined in your tariff. Contact Fort Hill Natural Gas Authority promptly if you anticipate difficulty paying—payment arrangements or assistance programs may be available in certain situations. Keep your account number readily available for all transactions. Be cautious of utility scams; Fort Hill Natural Gas Authority will never ask for payment via unusual methods or third-party accounts.
Customer Service and Contact Information
Main Customer Service: (864) 859-6375 24/7 Emergencies: (800) 573-5556 Fax: (864) 859-3584 Email: [email protected]
Corporate Office: 311 South Pendleton Street, Easley, SC 29640 Seneca Office: 1031 By-Pass 123, Seneca, SC 29678 Mailing Address: P.O. Box 189, Easley, SC 29641
Have your account number and recent bill ready when contacting support for faster assistance.
FAQs
How do I pay my Fort Hill Natural Gas bill online? Log in or register at the secure portal: https://silverblaze.fhnga.com/app/login.jsp. View your bill and make one-time or scheduled payments.
What phone number do I call to pay or get help with my Fort Hill Natural Gas bill? Call (864) 859-6375 during business hours or (800) 573-5556 for 24/7 emergencies and after-hours assistance.
Where can I pay my Fort Hill Natural Gas bill in person? Visit the Corporate Office at 311 South Pendleton Street, Easley, SC 29640 or the Seneca Office at 1031 By-Pass 123, Seneca, SC 29678 during regular business hours.
What is the mailing address for Fort Hill Natural Gas payments? Send checks or money orders to P.O. Box 189, Easley, SC 29641. Include your account number.
Can I set up automatic payments for my Fort Hill Natural Gas bill? Yes. Enroll in Bank Draft by downloading the form from the official website or contact customer service. A Levelized Payment Plan is also available.
Does Fort Hill Natural Gas charge fees for online or phone payments? Official methods through the portal and bank draft generally have no extra convenience fees from the authority (processor fees may apply for cards in some cases). Confirm during payment.
How do I find my Fort Hill Natural Gas account number? It appears on your monthly billing statement and in the online portal after login.
What should I do if I cannot pay on time? Call (864) 859-6375 or (800) 573-5556 immediately to discuss options and avoid late fees or service issues.
