Pay your Florida Keys Aqueduct Authority (FKAA) water bill quickly and securely. Use the official portals below for guest pay, login to pay, or other convenient options.
Pay FKAA Bill Online – MyFKAA Login / Guest Pay
FKAA Bill Pay & Account Management
How to Pay Your Florida Keys Aqueduct Authority Bill
The Florida Keys Aqueduct Authority (FKAA) provides high-quality drinking water to residents throughout the Florida Keys. You can pay your FKAA bill online (with guest or registered account options), by phone, in person, or through additional convenient methods.
Online Bill Pay (Login or Guest Pay)
- Guest Pay or Login: Visit the official MyFKAA portal to pay as a guest or log in to your account.
- Registered Users: Access enhanced bill pay features including AutoPay, e-billing, pay by text, view bills, and receive notifications.
- Recent update: FKAA launched an enhanced bill pay service with improved user experience and more payment options (including pay by text).
Direct Links:
- MyFKAA – Sign In / Pay as Guest
- Register New Account (via official Billing page)
Pay by Phone
Call FKAA Customer Service to make payments or set up arrangements.
Phone Number: (305) 296-2454
Business hours: Monday – Friday, 8:00 AM – 5:00 PM ET.
In-Person and Pay in Store
Visit the FKAA office for in-person payments.
Address:
1100 Kennedy Drive, Key West, FL 33040
Mailing Address:
1100 Kennedy Drive, Key West, FL 33040
Mobile App and Payment Assistant
FKAA does not offer a dedicated mobile app. Use the mobile-friendly MyFKAA website on any smartphone or tablet to log in, pay as a guest, set up AutoPay, or manage your account. Enhanced features include pay by text for registered users.
Fees
- Credit/debit card payments may incur a convenience or transaction fee (specific percentage not listed on main pages; confirm during payment).
- AutoPay and e-check options are available to help avoid late fees.
- Late payment policies: Contact customer service for details on penalties.
Contact Information
- Customer Service Phone: (305) 296-2454 (Monday – Friday, 8:00 AM – 5:00 PM)
- Email: [email protected]
- Physical Address: 1100 Kennedy Drive, Key West, FL 33040
- Website: www.fkaa.com
For emergencies or water quality issues, use the main phone line or specific divisions (e.g., Water Quality at 305-295-2146).
Frequently Asked Questions
How do I pay my Florida Keys Aqueduct Authority bill online?
Visit www.myfkaa.com to pay as a guest or log in to your registered account. You can use credit/debit card or e-check through the enhanced bill pay portal.
Is there a guest pay option for FKAA bills?
Yes. You can pay your FKAA bill as a guest on the official MyFKAA portal without full registration. Account information is required for the transaction.
What is the phone number to pay my FKAA bill by phone?
Call (305) 296-2454 during business hours (Monday – Friday, 8:00 AM – 5:00 PM ET) for assistance with payments.
Where can I pay my Florida Keys Aqueduct Authority bill in person?
Payments can be made at the FKAA office: 1100 Kennedy Drive, Key West, FL 33040.
What are the business hours for FKAA customer service?
Customer Service is available Monday through Friday from 8:00 AM to 5:00 PM ET.
How much is the late fee for FKAA bills?
Late fees and penalties vary. Contact FKAA at (305) 296-2454 or check your bill statement for current rates. Setting up AutoPay helps avoid late charges.
Is there a mobile app for paying FKAA bills?
No dedicated mobile app is currently available. Manage and pay your bill conveniently through the responsive MyFKAA website or pay by text (for registered users).
What payment methods are accepted by FKAA?
Credit/debit cards, e-check, Google Pay, Apple Pay (for some services), and pay by text. In-person and mail options are also available.
How do I set up automatic payments with FKAA?
Log in to your MyFKAA account and enroll in AutoPay through the enhanced bill pay service. Existing users may need to update their settings after the recent portal upgrade.
Where is the Florida Keys Aqueduct Authority located?
The main office is at 1100 Kennedy Drive, Key West, FL 33040.
Important Note: Always verify the latest fees, policies, and payment options directly on the official FKAA website or MyFKAA portal, as information can change.
